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Basic Functions

Charging the battery

Before using the device, fully charge the battery.
Connect one end of the charging cable to the charger, insert the other end

of the cable into the cable port, and then plug the charger into a power

socket.

USB Type-C cable

USB Type-C port

Charging cable terminal

•

Do not charge while the device or charging cable is wet or contains

moisture. This can cause fire, electric shock, injury or damage to device.

If there is moisture, stop using the device immediately and remove the

moisture completely.

•

Do not use unapproved USB cables or chargers with your device. The

LG limited warranty does not cover damage caused by the use of third

party accessories.

•

Using the device when it is charging may cause electric shock. To use the

device, stop charging it.

Содержание LM-K500MM

Страница 2: ...sources may damage the device and lead to data corruption or data loss Such actions will violate your LG license agreement and void your warranty Some content and illustrations may differ from your device depending on the area service provider software version or OS version and are subject to change without prior notice Software audio wallpaper images and other media supplied with your device are ...

Страница 3: ...Instructional notices WARNING Situations that could cause injury to the user and third parties CAUTION Situations that may cause minor injury or damage to the device NOTE Notices or additional information ...

Страница 4: ...r off 26 Installing the SIM card and memory card 28 Removing the memory card 29 Charging the battery 31 Touch screen 33 Home screen 41 Screen lock 45 Memory card encryption 46 Entering text 54 Do not disturb 03 Useful Apps 56 Installing and uninstalling apps 58 App Shortcuts 59 Phone 63 Messaging 64 Camera 74 Gallery 77 Chrome 78 Google apps 80 QuickMemo 83 Contacts 85 Clock 87 Music 88 Calculator...

Страница 5: ...tion 107 Extensions 110 Apps 110 Battery 111 Storage 111 Accounts 111 Digital Wellbeing parental controls 112 Google 112 System 116 Accessibility 05 Appendix 119 LG Language Settings 119 LG Bridge 120 Phone software update 122 Anti Theft Guide 123 Open Source Software Notice Information 123 Regulatory information FCC ID number etc 124 Trademarks 125 Laser Safety Statement 127 FAQ 06 For Your Safet...

Страница 6: ...Custom designed Features 01 ...

Страница 7: ...he background While taking a photo keep the distance to your subject to 1 3 5 feet This feature is not available if the surroundings are too dark 1 On the home screen tap and tap Portrait 2 Drag the slide bar to the left or right to adjust the blur strength Adjust blur strength 3 When Portrait is available appears on the screen tap to take a photo The Portrait feature may not work if the camera ca...

Страница 8: ...ting a movie You can create a new movie by putting images and videos together 1 On the home screen tap select an album then tap Create movie 2 Select images or videos for your movie and tap Next 3 Edit the selected images and videos and then tap Save ...

Страница 9: ...s touch and hold the file you want to move then dragging it to the desired location Adding file effects Tap to add a theme or background music or change the font Resetting the movie edits You can reset the edits made to the movie e g play time by tapping Previewing a file Check your new video before saving it by tapping After the playback time elapses the next file is played automatically A maximu...

Страница 10: ...re solely for creative purposes The use of this feature involving infringement of any other person s rights such as copyright or defamatory or offensive statements may be subject to civil criminal or administrative liabilities and or penalties under applicable laws You shall not copy reproduce distribute or otherwise make illegal use of any copyrighted materials without permission of the rightful ...

Страница 11: ...k function you can unlock the device even when the device screen is turned off or the device is charging by saying OK Google or Hey Google For stronger security it is advisable to use Pattern PIN or Password When a similar voice or your recorded voice is used the screen may be unlocked To use this feature tap Settings Lock screen security Secure lock settings Smart Lock and then use the screen loc...

Страница 12: ...nition accuracy may decrease if you speak with an unclear voice or in a noisy place When you use the voice recognition feature increase its accuracy by speaking with a clear voice in a quiet place Fingerprint recognition Fingerprint recognition overview You must register your fingerprint on your device first before using the fingerprint recognition function You can use the fingerprint recognition ...

Страница 13: ...tallic object such as coin or key When water dust or other foreign substance is on the fingerprint sensor or your finger the fingerprint registration or recognition may not work Clean and dry your finger before using the fingerprint sensor A fingerprint may not be recognized properly if the surface of your finger has a scar or is not smooth due to being soaked in water If you bend your finger or u...

Страница 14: ...ons See Setting a screen lock for details 2 Locate the fingerprint sensor on the back of the device and gently put your finger on it to register the fingerprint 3 Follow the on screen instructions Repeat scanning the fingerprint by moving your finger little by little until the fingerprint is registered 4 When the fingerprint registration is done tap OK Tap Add more to register another fingerprint ...

Страница 15: ... rename it To delete it tap Unlocking the screen with a fingerprint You can unlock the screen or view locked content by using your fingerprint 1 On the home screen tap Settings Lock screen security Fingerprints 2 Unlock according to the specified lock method 3 On the fingerprint settings screen activate the desired function Screen lock Unlock the screen with a fingerprint Content lock Access conte...

Страница 16: ...creen and easily switch between them at any time 1 Swipe up and hold from the bottom of the screen 2 Tap the app icon on the top left of the app screen and select Pop up window If you tap the app icon the App info Multi window Pop up window and Pin app options appear 3 The app appears in the form of a pop up window on the screen This feature may not be available in some apps or screens ...

Страница 17: ...screen Closes the app To move the pop up window Drag the top of the pop up window To adjust the size of the pop up window Drag the left right or bottom edge of the pop up window You can open up to 5 apps using the pop up windows To select an app from the opened apps tap one of the pop up windows The selected pop up window comes to the front Pop up windows cannot be moved to the status bar or navig...

Страница 18: ...mized into the app icon You can move the app icon anywhere you want by dragging it If two or more pop up windows are minimized the app folder is created to contain the app icons The recently used app icon is used as the app folder icon If you tab the icon all the icons for the minimized pop up windows appear in the app folder ...

Страница 19: ...apps folder If you touch and hold the app folder for pop up windows and drag the app folder into Remove the app folder will be removed To remove one of the apps from the app folder open the app folder and drag the app icon out of the app folder ...

Страница 20: ...rs at the bottom half of the screen When using Buttons only navigation 1 Tap on the navigation bar Recently used apps appear If you tap the app icon the App info Multi window Pop up window and Pin app options appear 2 Tap the app icon on the top left of the app to be displayed in the multiwindow and select The selected app appears at the top half of the screen 3 Tap the other app to be displayed i...

Страница 21: ...Basic Functions 02 ...

Страница 22: ...top using your device immediately and contact the LG Authorized Service Center If any of these basic items are missing contact the dealer from which you purchased your device To purchase additional basic items contact the LG Authorized Service Center To purchase optional items contact the LG Authorized Service Center for available dealers Some items in the product box are subject to change without...

Страница 23: ...r Lock key LED indicator Earpiece Front camera lens Proximity Ambient light sensor Volume keys Google Assistant key Microphone Fingerprint sensor SIM Memory card tray Rear camera lenses Flash Speaker Stereo headset jack Charger USB cable port Microphone ...

Страница 24: ...sensor The ambient light sensor analyzes the ambient light intensity when the auto brightness control mode is turned on Volume keys Adjust the volume for ringtones calls or notifications While using the Camera gently press a Volume key to take a photo To take continuous photos press and hold the Volume key Press the Volume Down key twice to launch the Camera app when the screen is locked or turned...

Страница 25: ...ies may interfere with the proximity sensor If your device is wet or is being used in a humid place the touch screen or buttons may not function properly Hold the device correctly as shown below If you cover the microphone hole with a hand finger or protective case while using the device you may sound unclear during a call Do not cover the microphone Microphone Do not cover the microphone Micropho...

Страница 26: ... power off Press and hold the Power Lock key then select Power off Restarting the device When the device is not working properly or does not respond restart it by following the instructions below 1 Press and hold the Power Lock key and the Volume Down key at the same time until the power is turned off 2 When the device restarts release the key Power control options Press and hold the Power Lock ke...

Страница 27: ...and memory card Insert the SIM card provided by your mobile service provider to start using your device Be careful with the ejection pin since it has a sharp edge 1 Insert the ejection pin into the hole on the card tray 2 Pull out the card tray ...

Страница 28: ... Put the SIM card and a memory card optional sold separately on the card tray with the gold colored contacts facing downwards for SIM card for memory card optional sold separately 4 Insert the card tray back into the slot ...

Страница 29: ...and erasing of data may shorten the memory card lifespan Some memory cards may not be fully compatible with the device If you use an incompatible card it may damage the device or the memory card or corrupt the data stored in it Removing the memory card Unmount the memory card before removing it for safety 1 On the home screen tap Settings Storage 2 Insert the ejection pin into the hole in the card...

Страница 30: ...e terminal Do not charge while the device or charging cable is wet or contains moisture This can cause fire electric shock injury or damage to device If there is moisture stop using the device immediately and remove the moisture completely Do not use unapproved USB cables or chargers with your device The LG limited warranty does not cover damage caused by the use of third party accessories Using t...

Страница 31: ...il or unintentionally stop Since the battery is a consumable the battery life may be shortened as time goes Using the battery efficiently Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously Stop apps and functions from running in the background to increase battery life To minimize battery consumption follow these tips Turn off the Bluetooth or ...

Страница 32: ... seconds to display a menu with available options Double tapping Tap twice quickly to zoom in or out on a web page or map Dragging Touch and hold an item such as an app or widget then move your finger to another location in a controlled motion You can use this gesture to move an item Swiping Touch the screen with your finger and move it quickly without pausing You can use this gesture to scroll th...

Страница 33: ...on with an ambient light that is not too bright and bright enough to read books Do not press the screen with excessive force Gently tap with your fingertip on the desired option The touch control may not work properly if you tap while wearing a glove or by using the tip of your fingernail Touch control may not work properly if the screen is moist or wet The touch screen may not function properly i...

Страница 34: ...n You can manage all apps and widgets on the Home screen Swipe the screen left or right to view all installed apps at a glance Home screen layout You can view all apps and organize widgets and folders on the Home screen Quick access area Navigation bar Status bar Weather widget Page icon Google search widget The Home screen may differ depending on the manufacturer policy user settings software ver...

Страница 35: ... they can be accessed from any Home screen canvas Navigation bar You can do some gestures to go to the Home screen previous screen Overview screen or quickly switch between apps Using Navigation bar Here is the gestures guide to control the Navigation bar To go to Home screen swipe up from the bottom edge of the screen To go back to the previous screen swipe in from the left or right edge of the s...

Страница 36: ... is set Vibrate mode is on Bluetooth is on Connected to a computer via USB Battery level Airplane mode is on Missed calls Wi Fi is connected Mute mode is on Checking the current location via GPS Hotspot is on No SIM card Some of these icons may appear differently or may not appear at all depending on the device s status Refer to the icons according to the actual environment and area in which you a...

Страница 37: ...window or tap to open the list of quick setting icons You can tap to add delete or arrange icons in the notice window If you touch and hold the icon the settings screen for the corresponding function appears You can use the notifications panel even on the lock screen Drag the notifications panel while the screen is locked to quickly access the desired features ...

Страница 38: ...ouch and hold on an empty space then select the desired action from below To rearrange the Home screen canvases touch and hold on a canvas then drag it to a desired location To add a widget to the Home screen touch and hold on a blank area of the Home screen then select Widgets To change wallpapers themes and icon styles touch and hold on a blank area of the Home screen then select Wallpaper theme...

Страница 39: ...on a blank area of the Home screen then select Home screen settings See Home screen settings for details To view or reinstall the uninstalled apps touch and hold on a blank area of the Home screen then select App trash See App trash for details To change the default screen touch and hold on a blank area of the Home screen move to desired screen tap then tap the screen once more Default screen ...

Страница 40: ...l screen which displays apps and widgets pinch your fingers on the Home screen or tap Moving apps on the Home screen On the Home screen touch and hold an app then drag it to a desired location To keep frequently used apps at the bottom of the Home screen touch and hold an app then drag it to the quick access area at the bottom To remove an icon from the quick access area drag the icon to the Home ...

Страница 41: ...d the app and drag it to outside the folder If the removed app is the only one app that existed in the folder the folder is removed automatically You can also add or remove apps after tapping in the folder You cannot change the folder color while using downloaded theme Home screen settings You can customize the Home screen settings 1 On the home screen tap Settings Display Home screen 2 Customize ...

Страница 42: ...n Home screen lock Enable to prevent apps and widgets from being rearranged or removed Screen lock Screen lock overview Your device s screen turns off and locks itself if you press the Power Lock key This also happens after the device is left idle for a specified period of time If you press the Power Lock key when a screen lock is not set the Home screen appears immediately To ensure security and ...

Страница 43: ...n Password Enter an alphanumeric password to unlock the screen Fingerprints Unlock the screen by using your fingerprint Customize Lock screen You can customize lock screen 1 On the home screen tap Settings Lock screen security Customize Lock screen 2 Select a function you want to set Wallpaper Allow you to set the background for your Lock screen Clock Allow you to set where to position the clock o...

Страница 44: ...y Power key instantly locks Enable this option to instantly lock the screen when the Power Lock button is pressed This setting overrides the Security Lock timer setting Show lockdown option shown only when a screen lock is set Enable this option to display the Lockdown icon when you press and hold the Power Lock button Tap the Lockdown icon to turn off Smart Lock biometric unlocking and notificati...

Страница 45: ...een installed by the user When tapping the screen use your fingertip Do not use a fingernail To use the KnockON feature make sure that the proximity light sensor is not blocked by a sticker or any other foreign substance Turning the screen on Double tap the middle of the screen Tapping the top or bottom of the screen may decrease the recognition rate Turning the screen off Double tap on an empty s...

Страница 46: ...Exclude media files Encrypt all files except for media files such as music photos and videos Once memory card encryption starts some functions are not available If the device is turned off while encryption is underway the encryption process will fail and some data may be damaged Therefore be sure to check if the battery level is sufficient before starting encryption Encrypted files are accessible ...

Страница 47: ...ou want to take a screenshot drag the status bar downwards then tap Entering text Using the Smart toolbar You can use various keyboard input methods in one place You can select the desired input method from the top of the keyboard 1 Select the desired keyboard input method from the Smart toolbar 2 Tap then touch and drag each tool to reorganize as desired Smart toolbar Some supporting input method...

Страница 48: ...d or the supported languages may differ depending on the service area Tap to access keyboard settings Tap to open the clip tray For more information please see Clip Tray Tap to let the keyboard float when you use the Multi window feature You can also move the keyboard to the desired location Tap to bring the smart tools back Using the Smart keyboard You can use the Smart keyboard to enter and edit...

Страница 49: ...r right This option is available only on the QWERTY keyboard Suggesting words Smart keyboard automatically analyzes your usage patterns to suggest frequently used words as you type The longer you use your device the more precise the suggestions are Enter text then tap a suggested word The selected word is automatically entered You do not need to manually type every letter of the word ...

Страница 50: ...boards LG Keyboard Keyboard height and layout QWERTY keyboard layout You can also tap on the keyboard and tap Keyboard height and layout QWERTY keyboard layout 2 Tap a key on the bottom row then drag it to a desired position You can select and organize frequently used symbols This option is available on the QWERTY QWERTZ and AZERTY keyboards This function may not be supported for some languages ...

Страница 51: ...so tap on the keyboard and tap Keyboard height and layout Extended keyboard Showing symbols on keys You can set to show symbols in the character keys 1 On the home screen tap Settings System Language keyboard Manage keyboards LG Keyboard Keyboard height and layout Symbols on keys You can also tap on the keyboard and tap Keyboard height and layout Symbols on keys 2 To enter a symbol touch and hold ...

Страница 52: ... also tap on the keyboard and tap Keyboard height and layout Keyboard height 2 Adjust the keyboard height Selecting a landscape keyboard mode You can select a landscape keyboard mode from several choices 1 On the home screen tap Settings System Language keyboard Manage keyboards LG Keyboard Keyboard height and layout Keyboard type in landscape You can also tap on the keyboard and tap Keyboard heig...

Страница 53: ...ch the keyboard close it with pressing with two fingers One handed operation mode You can move the keyboard to one side of the screen so that you can use the keyboard with one hand 1 On the home screen tap Settings System Language keyboard Manage keyboards LG Keyboard Keyboard height and layout One handed operation You can also tap on the keyboard and tap Keyboard height and layout One handed oper...

Страница 54: ...un other apps and paste the text into them 1 Touch and hold around the text you want to copy or cut 2 Drag to specify the area to copy or cut 3 Select either Cut or Copy Cut or copied text is automatically added to the clipboard 4 Touch and hold the text input window then select Paste If there is no item that has been copied or cut the Paste option will not appear Clip Tray If you copy or cut an i...

Страница 55: ...tions for the selected apps Even when Priority only is turned on alarms still sound Total silence Disable both the sound and vibration Select priorities Receive alarms and the notifications for the selected apps App notifications Select apps to receive the notifications Calls from Set up a range of contacts from which you want to receive notifications for incoming calls Repeated calls Second call ...

Страница 56: ...Useful Apps 03 ...

Страница 57: ... your pricing plan SmartWorld may not be supported depending on the area or service provider Uninstalling apps Uninstall apps that you no longer use from your device Uninstalling with the touch and hold gesture Touch and hold any empty area of the Home screen and then tap of the app you want to delete Uninstalled apps can be reinstalled within 24 hours of uninstallation See App trash for details U...

Страница 58: ...uninstallation 1 On the home screen tap Management App trash You can also touch and hold an empty area of the Home screen then tap App trash 2 Choose the desired option Restore Restore the selected app Remove the uninstalled apps permanently from the device Uninstalled apps are automatically removed from the device 24 hours after they were uninstalled If you want to reinstall the uninstalled apps ...

Страница 59: ...and hold an app icon such as Phone Messaging Camera Gallery and Settings to display a quick access menu Use apps more easily through App Shortcuts Tap to set a widget for the app Tap to check the app information This feature is available only on some apps ...

Страница 60: ...ng a method of your choice Enter a phone number and tap Touch and hold a speed dial number Search for a contact by tapping the initial letter of a contact name in the contact list and then tap To enter when making an international call touch and hold number 0 See Adding contacts for details on how to add phone numbers to the speed dial list Making Calls from Contacts 1 On the home screen tap Conta...

Страница 61: ...en To add or edit a rejection message tap Settings on the home screen and tap Network internet Call Call blocking Decline with message Decline with message When a call is coming in press the Volume Up Volume Down or Power Lock key to mute ringtone or vibration or to hold the call Checking an incoming call while using an app When a call comes in while using an app a pop up notification can be displ...

Страница 62: ...ping the on screen buttons Start a video call if supported Contacts Allows access to your contacts list Hold Hold a call Dialpad Display or hide the dial pad Speaker Turn on the speakerphone function Mute Block your voice so that the other party cannot hear your voice Bluetooth Switch the call to a Bluetooth device that is paired and connected End a call Access more options during a call Some func...

Страница 63: ... on the home screen and tap Call logs Then you can use the following functions To view detailed call records select a contact To make a call to the selected contact tap To delete call records tap Delete The displayed call duration may differ from the call charge Consult with your service provider for more information The deleted call history can not be restored Pinch two fingers or spread your fin...

Страница 64: ...e home screen tap 2 Tap 3 Specify a recipient and create a message To attach files tap To access optional menu items tap 4 Tap to send the message Reading a message You can view exchanged messages organized by contact 1 On the home screen tap 2 Select a contact from the message list Configuring messaging settings You can change messaging settings to suit your preferences 1 On the home screen tap 2...

Страница 65: ...e camera lens with a soft cloth Be careful not to stain the camera lens with your fingers or other foreign substance Images included in this user guide may be different from the actual device Photos and videos can be viewed or edited in Gallery See Gallery overview for details Changing the camera mode You can select a camera mode that suits your environment to take a photo or record a video easily...

Страница 66: ...s Open Gallery Set camera options Apply filter sticker effects Change flash settings Change timer settings Taking a photo 1 Select a camera mode and tap the subject to focus the camera on 2 Tap to take a photo You can also press the Volume Down or Volume Up key to take a photo When the screen is turned off or locked start the camera by pressing the Power or Volume Down key twice On the home screen...

Страница 67: ...nces Tap on the screen Available options vary depending on the selected camera front or rear camera and the selected camera mode Take a photo or record a video in FullVision Select values for aspect ratio and size for taking photos HDR Obtain photos in vivid colors and get compensated effects even when they are taken against the light These functions are provided by the High Dynamic Range HDR tech...

Страница 68: ... you can adjust the makeup filter and stickers Various camera modes Food You can optimize the quality of your food photos or videos using the color slide bar and white balance 1 On the home screen tap 2 Select More by swiping camera mode then tap 3 To take a photo tap Drag the color slide bar on the screen to adjust the white balance and select the best color If the slide bar is not displayed tap ...

Страница 69: ...turns on while taking photos The current shot and the total number of shots are displayed at the bottom of the screen All taken photos are saved as GIF files only The GIF speed or image orders cannot be changed YouTube Live You can record a video and directly upload to YouTube 1 On the home screen tap 2 Select More by swiping camera mode then tap To use this feature you need to verify your phone n...

Страница 70: ...with the rear camera and 20 photos with the front camera When the storage is set as SD card you can take up to 30 photos with the rear camera and 20 photos with the front camera This feature is available only in specific modes Other useful features in the Camera app Auto Exposure Auto Focus lock You can fix the current exposure level and focus position by touching and holding the screen in the Pho...

Страница 71: ...hoto mode Disable this feature by tapping the Focus button once more This feature is not available using the wide angle camera Switching between cameras You can switch between the front and rear cameras to suit your environment On the camera screen tap to switch between the front and rear cameras Use the front camera to take selfies See Selfie shot for details Zoom in or out You can use zoom in or...

Страница 72: ...ow your palm to the front camera and then clench your fist You can also clench your fist and then open it towards the front camera In three seconds a photo is taken To use this feature switch to the front camera mode then tap Selfie shot Gesture shot Make sure that your palm and fist are within the reference line so that the camera can detect them This feature may not be available while using some...

Страница 73: ...rame appears when the front camera detects your face If the subject within the guide frame stops moving the guide frame color turns yellow then the camera takes a photo Tap Selfie shot Auto shot to enable the Auto shot feature Interval shot You can take selfies at an interval While using the front camera you can show your palm to the camera then clench your fist twice quickly Four photos are taken...

Страница 74: ...ns See Customizing the camera options for details quick share You can share a photo or video using a desired app immediately after taking it 1 On the home screen tap then take a photo or record a video 2 Tap the app icon that appears on the screen to share it using that app You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos...

Страница 75: ...evice 1 On the home screen tap Saved photos and videos are displayed by folder 2 Tap a folder and select a file View the selected file in full screen mode While viewing a photo swipe left or right to view the previous or next photo While viewing a video swipe left or right to rewind or fast forward the video Some file formats may not be supported depending on the installed software Some files may ...

Страница 76: ...1 While viewing a photo tap 2 Use a variety of effects and tools to edit the photo 3 Tap SAVE to save changes The changes are overwritten to the original file To save the edited photo as another file tap Save copy Playing a video Access additional options Tap to go to next video Touch and hold to fast forward the video Lock or unlock the screen Edit the video Choose screen ratio Tap to go to previ...

Страница 77: ...ffects and edit tools to edit the video Automatically create a 15 sec 30 sec or 60 sec video clip Revert the edit Adjust the resolution Select a section to change the play speed Adjust the video duration 3 Tap Save to save changes Creating a video You can create a new video by putting images and videos together See Creating a movie for details Making a GIF You can easily make a GIF file using reco...

Страница 78: ...ap Trash then tap to permanently delete the files In this case the files cannot be restored Sharing files You can share files by using one of the following options While viewing a photo tap to share the file by using a desired method While viewing a video tap Share to share the file by using a desired method Tap in an album to select files and share them using a desired method Chrome Sign in to Ch...

Страница 79: ...e to search for web pages images news and more by entering or speaking keywords Gmail Register your Google email account to your device to check or send email Maps Find your location or the location of a place on the map View geographical information YouTube Search and play videos Upload videos on YouTube to share them with people around the world Drive Upload save open share and organize files fr...

Страница 80: ...line or from another device Share and edit documents together with others Sheets Create spreadsheets or edit spreadsheets created online or from another device Share and edit spreadsheets together with others Slides Create presentation material or edit presentation material created online or from another device Share and edit presentation material together with others Calendar You can use the cale...

Страница 81: ...do the previous edit Redo the recently deleted edits Enter a note by using the keypad Save your favorite pen types Write notes by hand Erase handwritten notes Change into the calligraphy font as you write by hand Access additional options Tap to lock the navigation bar while making a note 3 Tap to save the note Writing notes on a screenshot 1 While viewing the screen you want to capture drag the s...

Страница 82: ... edit Redo the recently deleted edits Crop the screen as you desire 4 Tap and save the notes Saved notes can be viewed in Gallery Additional features after capturing a screenshot Tap to record the screen Tap to capture entire screen by using the scroll capture feature Tap to delete the captured screen shot Tap to write notes on the captured screen Tap to share the captured screen shot ...

Страница 83: ...op part of the screen and then select the desired function All Memos You can collectively view all memos save in Qmemo My Memos You can view the memos created in Qmemo New category You can add folders You can change the order of folders or add delete folders By pressing the folder you can change the folder name Some folders do not appear when the folder app initially started Folders are additional...

Страница 84: ... contact details and tap Save Importing contacts You can import contacts from another storage device 1 On the contact list screen tap Manage contacts Import 2 Select the source and target locations of the contact you want to import and then tap OK 3 Select the contacts and tap Import Adding contacts to the speed dial list 1 On the contact list screen tap Speed dial 2 Tap Add contact from a speed d...

Страница 85: ...rch bar it brings up the integrated search results from the call history and contact list saved Contact list Editing contacts 1 On the contact list screen select a contact 2 On the contact detail screen tap and edit details 3 Tap Save to save changes Deleting contacts You can delete contacts by using one of the following options On the contact list screen touch and hold a contact you want to delet...

Страница 86: ...ve to save the new group Clock Alarm You can set an alarm to trigger it at a specified time 1 On the home screen tap Essentials Clock Alarm 2 Tap to add a new alarm 3 Configure the alarm settings and tap Save If you select a previously set alarm you can edit the alarm To delete an alarm tap at the top of the screen You can also touch and hold the alarm World clock You can view the current time in ...

Страница 87: ...timer tap Pause To resume the timer tap Resume 3 Tap Stop to stop the timer alarm Stopwatch You can use the stopwatch to record a lap time 1 On the home screen tap Essentials Clock Stopwatch 2 Tap Start to initiate the stopwatch To record a lap time tap Lap 3 Tap Pause to suspend the stopwatch To resume the stopwatch tap Resume To clear all the records and restart the stopwatch tap Reset ...

Страница 88: ...uble tap to play the previous file Touch and hold to rewind Adjust the sound volume Back to the previous screen Add to or delete from your favorites Access additional options Switch to the playlist Some file formats may not be supported depending on the installed software Files that exceed the size limit may cause an error Music files may be protected by international copyright owners or copyright...

Страница 89: ...hine dryer styler dishwasher oven and robot cleaner can only be registered when the device is in the standby mode Look for the ThinQ mark on the device to see if it can be connected to the LG ThinQ app Tap to check various function of the ThinQ app Audio Recorder You can record and save your voice or others voices from important events Recorded voice files can be played back or shared 1 On the hom...

Страница 90: ...Smart cleaning You can delete temporary files or apps that are no longer used 1 On the home screen tap Management Smart cleaning 2 On the Smart cleaning screen you can access Optimize phone Battery usage Battery saver and Test hardware LG Mobile Switch You can transfer data from your old LG device to a new LG device 1 On the home screen tap Management LG Mobile Switch You can also tap Settings on ...

Страница 91: ... fonts provided by LG Electronics Customize your device to suit your preferences by using Home themes and fonts If you use mobile data you may be charged for data usage depending on your pricing plan This feature may not be supported depending on the area or service provider 1 On the home screen tap Management SmartWorld 2 Tap LG Account then sign in 3 Select and download the desired content items...

Страница 92: ...Settings 04 ...

Страница 93: ... internet Wi Fi You can connect to nearby devices over a Wi Fi network Connecting to a Wi Fi network 1 On the settings screen tap Network internet Wi Fi 2 Tap to activate it Available Wi Fi networks appear automatically 3 Select a network You may need to enter the network s Wi Fi password The device skips this process for previously accessed Wi Fi networks If you do not want to automatically conne...

Страница 94: ...ess point You can connect with more than two devices by using Wi Fi Direct 1 On the settings screen tap Network internet Wi Fi Advanced Wi Fi Wi Fi Direct Nearby devices that support Wi Fi Direct automatically appear 2 Select a device Connection occurs when the device accepts the connection request The battery may drain faster when using Wi Fi Direct ...

Страница 95: ...net Mobile data 2 Customize the following settings On Enable to use data connections on mobile networks Limit mobile data usage Set a limit for mobile data usage to block mobile data if the limit is reached Customize mobile data settings Call You can customize call settings such as voice call and international call options Some features may not be supported depending on the area or service provide...

Страница 96: ...is option uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information When connecting to a computer download the USB driver from www lg com and install it on the computer You cannot send or receive files between your device and a computer while USB tethering is turned on Turn off USB tethering to send or receive files Operat...

Страница 97: ...Turn on Wi Fi on the other device and select the name of the device network on the Wi Fi list 4 Enter the network password This option uses mobile data and may incur data usage fees depending on your pricing plan Consult with your service provider for more information More information is available at this web site http www android com tether wifi Mobile HotSpot turn off timer When the Mobile hotsp...

Страница 98: ... the call and mobile data functions When this mode is on functions that do not involve data such as games and music playback remain available 1 On the settings screen tap Network internet Airplane mode 2 Tap TURN ON in the confirmation screen Wi Fi Calling You can use Wi Fi calling to improve your coverage and to make phone calls over a Wi Fi network when the network is available On the settings s...

Страница 99: ...t network lock status and check unlock eligibilities VPN You can connect to a safe virtual network such as an intranet You can also manage connected virtual private networks Adding VPN 1 On the settings screen tap Network internet VPN 2 Tap Basic VPN or LG VPN then tap This feature is available only when the screen lock is activated If the screen lock is deactivated a notification screen appears T...

Страница 100: ...ooth You can connect your device to nearby devices that support Bluetooth to exchange data with them Connect your device to a Bluetooth headset and a keyboard This makes it easier to control the device Pairing with another device 1 On the settings screen tap Connected devices Bluetooth 2 Tap to activate it Available devices appear automatically To refresh the device list tap Only devices set as vi...

Страница 101: ...ple in apps that work with Google Direct Share 1 On the settings screen tap Connected devices Sharing panel 2 Tap to deactivate each option File sharing You can send and receive files between your device and other LG devices or tablets 1 On the settings screen tap Connected devices File sharing 2 Customize the following settings K51 Change the device name Save to Set the destination folder to save...

Страница 102: ...desired printer is not in the list install the printer driver from the app store 2 Select a printer from the printer list screen 3 Tap to activate it To add a printer tap Add printer To search for a printer name tap Search Tap Settings from the printer list screen 4 Select a file and tap Print The document prints If you do not have a Google account tap ADD ACCOUNT to create an account ...

Страница 103: ... a ringtone for an incoming call from a particular contact Flash alert for incoming call Set the device to flash alert for incoming calls Do not disturb Set the time range and app type to receive notification messages Receive notification messages only on particular days of the week Sound quality and effects Set the sound quality and effects Vibration type You can select the type of vibration when...

Страница 104: ...ee Home screen settings for details New Second Screen Select how the status bar and app corners will look Navigation bar Configure the Navigation bar See Using Navigation bar for details Comfort view Set the device to reduce amount of blue light on screen to reduce eye strain Night mode You can apply a dimmed screen theme to avoid glare on the screen at night time Font Change the font size boldnes...

Страница 105: ... 9 and Full screen Brightness Use the slide bar to change the device s screen brightness To automatically adjust screen brightness according to ambient light intensity tap the Auto switch Screen timeout Automatically turn off the screen when the device is left idle for a specified period of time Auto rotate screen Automatically rotate the screen according to the device s orientation Screen saver D...

Страница 106: ...s Select screen lock Select the desired screen lock method See Setting a screen lock for details Customize Lock screen Change the information displayed on the locked screen See Customize Lock screen for details Secure lock settings Change the secure lock settings See Secure lock settings for details Fingerprints Use your fingerprint to unlock the screen or content See Fingerprint recognition overv...

Страница 107: ...ix the app screen so that only the currently active app can be used Usage access View details on usage of apps on the device Privacy You can find and adjust all your privacy settings 1 On the settings screen tap Privacy 2 Customize the settings Permission manager Allows you to check and change the permissions granted to the apps Lock screen Allows you to set notifications to show on the lock scree...

Страница 108: ...e personalized ads Usage diagnostics Enable this option to help improve the Android experience by automatically sending diagnostic device and app usage data to Google Location You can check how your location information is shared and configure the permission to access your location information On the settings screen tap Location and set the desired function Extensions Smart cleaning You can clean ...

Страница 109: ...laying games Game graphics Adjust the game graphics When you change the resolutions on some games the screen display feature may not work properly Break time Reduce the screen brightness and performance whenever you leave the game running for more than 5 minutes Dual App You can use some apps with two accounts 1 On the settings screen tap Extensions Dual App 2 After reading the disclaimer tap CONF...

Страница 110: ... to open Camera Open Screen off memo Press Volume Up key twice to open Screen off memo when the screen is locked or off Open Camera Press Volume Down key twice to open Camera when the screen is locked or off Open Google Assistant Press the Google Assistant key on the side of the phone Talk to Google Assistant Press and hold the Google Assistant key to quickly talk to your Assistant Google Assistan...

Страница 111: ...ry level as a percentage on the status bar Adaptive battery Allows you to save the battery by stopping apps running in the background Background restrictions Enable this option to restrict background apps to save the battery while using the device Restricted apps for power saving may not work properly or may not send you notifications Battery saver Reduce battery consumption by cutting down some d...

Страница 112: ...total storage space and free space in the memory card This option appears only when a memory card is inserted To unmount the memory card tap Accounts You can add users to share your device and register a cloud account 1 On the settings screen tap Accounts 2 Customize the settings Digital Wellbeing parental controls You can get an overview of your device usage set a timer for each app and manage th...

Страница 113: ...are update is available If available you can install the update Language keyboard You can customize language and keyboard settings for your device 1 On the settings screen tap System Language keyboard 2 Customize the following settings Language Select a language to apply for your device Manage keyboards You can change the device s basic keyboard setting set the use environments for LG Keyboard or ...

Страница 114: ... service account Text to speech output Configure the settings for text to speech output Pointer speed Adjust the pointer speed of a mouse or trackpad Reverse mouse buttons Reverse the right mouse button to perform primary direct manipulation actions Date time You can customize date and time settings for your device 1 On the settings screen tap System Date time 2 Customize the settings Memory You c...

Страница 115: ...may delete backup files saved in storage Make sure to copy and store the important backup files to your PC Google backup Change Google drive backup settings You can also check the backup account currently used or add a new backup account Restart reset You can reset the device including network and app settings 1 On the settings screen tap System Restart reset 2 Customize the following settings Aut...

Страница 116: ...ings reset Reset Wi Fi Bluetooth and other network settings Reset app preferences Reset the settings for an app The data saved in the app will not be deleted Factory data reset Reset all settings for the device and delete data Restarting and resetting your device deletes all data on it Enter your device name Google Account and other initial information again After data initialization the data cann...

Страница 117: ...on Window zoom Zoom in or out within a window and invert the color Vision Large mouse pointer Magnify the mouse pointer Vision High contrast screen Turn the background color into black for a high contrast screen Vision Screen color inversion Increase the display color contrast for people with low vision Vision Screen color adjustment Adjust the display color Vision Monochrome Switch the screen to ...

Страница 118: ...case of no movement Motor cognition Touch and hold for calls Answer or decline calls by touching and holding the call button instead of dragging it Motor cognition Screen timeout Turn off the screen automatically when the device is left idle for a specified period of time Motor cognition Touch control areas Limit the touch area so that only a particular portion of the screen can be controlled by t...

Страница 119: ...Appendix 05 ...

Страница 120: ...ne from your computer conveniently You can back up contacts photos and more to the computer or update the device software The supported features may vary depending on the device LG USB driver is a necessary program to connect your LG smartphone with the computer and is installed when you install LG Bridge LG Bridge functions Manage the files on the device from a computer via Wi Fi connection or mo...

Страница 121: ...e firmware on your phone to a newer version from the Internet without needing to contact the LG Authorized Service Center This feature will only be available if and when LG makes a newer firmware version available for your device Because the mobile phone firmware update requires the user s full attention for the duration of the update process please make sure you check all instructions and notes t...

Страница 122: ...ate tap Settings System Update center System update Your personal data from internal phone storage including information about your Google account and any other accounts your system application data and settings any downloaded applications and your DRM license might be lost in the process of updating your phone s software Therefore LG recommends that you backup your personal data before updating y...

Страница 123: ...your screen is unlocked Add your Google account on your device If your device is wiped but you have your Google account on it the device can t finish the setup process until your Google account information is entered again After your device is protected you ll need to either unlock your screen or enter your Google account password if you need to do a factory reset This ensures that you or someone ...

Страница 124: ...s are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for a period of three years after our last shipment of this product This offer is valid to anyone in receipt of this information Reg...

Страница 125: ...nc All rights reserved LG and the LG logo are registered trademarks of LG Corp K51 is a trademark of LG Electronics Inc Google Google Maps Gmail YouTube Google Duo Google Play Android Chrome Google Photos Google Calendar Google Docs Google Drive Google Sheets and other related marks and logos are trademarks of Google LLC Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi and ...

Страница 126: ... use of this product please read this owner s manual carefully and retain for future reference Should the unit require maintenance contact the LG Authorized Service Center Use of controls adjustments or the performance of procedures other than those specified herein may result in hazardous radiation exposure To prevent direct exposure to laser beam do not try to open the enclosure or make direct c...

Страница 127: ...a Photos videos songs documents Supported Supported Supported Screen settings Home screen settings folders and widgets Supported Not supported Not supported Lock screen settings screen lock settings excluded Supported Not supported Not supported Apps Downloaded apps Supported Supported Personal data of the downloaded app Supported Not supported Others Public certificate Supported Supported Not sup...

Страница 128: ...ge files while making a video call or recording a video When using features that require high power When watching video streaming on the internet or recording a long video When playing high end games for long time When using the device with maximum screen brightness for a long time When using lots of mobile data When using Wi Fi hotspot or tethering When synchronizing the data for multiple account...

Страница 129: ...ersion Turn off Wi Fi Bluetooth or GPS features while not using them Close apps you don t use If you are using the device with maximum screen brightness decrease the brightness If the device overheats for a prolonged period stop using it for a while If the device continues to overheat contact the LG Authorized Service Center Usage limitations when the device overheats If the device overheats while...

Страница 130: ...ve not set call barring for the number you are dialing Device cannot be turned on When the battery is completely discharged your device will not turn on Fully charge the battery before turning on the device Charging error Make sure the device is charging at a moderate temperature Check the charger and its connection to the device Use only in box accessories which are authorized by LG The battery d...

Страница 131: ... that with wide angle If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus If you have any problems reset the options The touch screen responds slowly or incorrectly If you attach a screen protector or optional accessories to the touch screen the touch screen may not function properly If you are wearing gloves if your hands are not clean while to...

Страница 132: ...the device and delete data Before performing the factory data reset remember to make backup copies of all important data stored in the device If you registered a Google account to the device you must sign in to the same Google account after resetting the device Bluetooth device is not located Make sure the Bluetooth wireless feature is activated on your device Make sure the Bluetooth wireless feat...

Страница 133: ...ice to a computer Make sure the USB cable you are using is compatible with your device Make sure you have the proper driver installed and updated on your computer Downloaded application causes a lot of errors Application has problems Remove and reinstall the application ...

Страница 134: ...For Your Safety 06 ...

Страница 135: ...horoughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this device for information on hearing aid compatibility If you have questions about return or exchange policies consult your service provider or device retailer This mobile phone has a Hearing Aid Mode that when activat...

Страница 136: ...ministration FDA and the Federal Communications Commission FCC set policies and procedures for wireless devices The FDA issued a website publication on health issues related to cell phone usage where it states The scientific community at large believes that the weight of scientific evidence does not show an association between exposure to radiofrequency RF from cell phones and adverse health outco...

Страница 137: ... about SARs visit the FCC website at https www fcc gov consumers guides specific absorption rate sar cell phones what it means you You may also wish to contact the manufacturer of your device Can I minimize my RF exposure If you are concerned about RF there are several simple steps you can take to minimize your RF exposure You can of course reduce your talk time You can place more distance between...

Страница 138: ...zard exists A copy of the UK s leaflet is available at http www dh gov uk search mobile or you can write to NRPB Chilton Didcot Oxon OX11 ORQ United Kingdom Copies of the UK s annual reports on mobile phones and RF are available online at http www hpa org uk radiation search mobile Parents who wish to reduce their children s RF exposure may choose to restrict their children s wireless device use W...

Страница 139: ...fety of all persons regardless of age and health The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6 W kg Tests for SAR are conducted using standard operating positions specified by the FCC with the device transmitting at its highest certified power level in all tested frequency bands Althou...

Страница 140: ...ices under the Hearing Aid Compatibility Act of 1988 HAC Act to require digital wireless devices be compatible with hearing aids The intent of the HAC Act is to ensure reasonable access to telecommunications services for persons with hearing disabilities While some wireless devices are used near some hearing devices hearing aids and cochlear implants users may detect a buzzing humming or whining n...

Страница 141: ... using their hearing aid with the particular wireless device Normal usage in this context is defined as a signal quality that s acceptable for normal operation The M mark is intended to be synonymous with the U mark The T mark is intended to be synonymous with the UT mark The M and T marks are recommended by the Alliance for Telecommunications Industries Solutions ATIS The U and UT marks are refer...

Страница 142: ...epending on the nature of the sound the device the device settings and the headphones You should follow some common sense recommendations when using any portable audio device Set the volume in a quiet environment and select the lowest volume at which you can hear adequately When using headphones turn the volume down if you cannot hear the people speaking near you or if the person sitting next to y...

Страница 143: ...n Ionizing Radiation Protection Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature For example over 120 scientists engineers and physicians from universities government health agencies and industry reviewed the available body of research to develop the ANSI Standard C95 1 The design of your device complies with the FCC guidelines and those st...

Страница 144: ...anufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Health Care Facilities Turn your device OFF in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may use equipment that could be sensitive to external RF energy V...

Страница 145: ...e air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine For Vehicles Equipped with an Air Bag An air bag inflates with great force DO NOT place objects including either installed or portable wireless equipment in the area over the air bag or in the air bag deployment area If in vehicle wireless...

Страница 146: ...the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Safety Information Please read and observe the following information for safe and proper use of your device and to prevent damage Caution Violation of the instructions may cause m...

Страница 147: ...s from getting into the Charger USB cable port It may cause heat or fire Avoid exposing the device to low air pressure at high altitude Do not expose the device to extremely low air pressure Otherwise it can cause explosion of the battery or leakage of flammable liquid or gas Charger and Adapter Safety The charger and adapter are intended for indoor use only Insert the battery charger vertically i...

Страница 148: ...o might cause deterioration of device s characteristics or cycle life If the skin or clothes are smeared with liquid from the battery wash with fresh water It may cause skin inflammation Please contact the LG Authorized Service Center immediately if this occurs Do not handle the device with wet hands while it is being charged It may cause an electric shock or seriously damage your device Do not ch...

Страница 149: ...components such as a credit card phone card bank book or subway ticket near your device The magnetism of the device may damage the data stored in the magnetic strip Talking on your device for a long period of time may reduce call quality due to heat generated during use When the device is not used for a long period time store it in a safe place with the power cord unplugged Using the device in pro...

Страница 150: ...lso emit very low levels of RF when in standby mode Whereas high levels of RF can produce health effects by heating tissue exposure to low level RF that does not produce heating effects causes no known adverse health effects Many studies of low level RF exposures have not found any biological effects Some studies have suggested that some biological effects may occur but such findings have not been...

Страница 151: ... Institute for Occupational Safety and Health Environmental Protection Agency Occupational Safety and Health Administration National Telecommunications and Information Administration The National Institutes of Health participates in some interagency working group activities as well The FDA shares regulatory responsibilities for wireless devices with the Federal Communications Commission FCC All de...

Страница 152: ...ts of Radio Frequency RF energy exposures characteristic of wireless devices have yielded conflicting results that often cannot be repeated in other laboratories A few animal studies however have suggested that low levels of RF could accelerate the development of cancer in laboratory animals However many of the studies that showed increased tumor development used animals that had been genetically ...

Страница 153: ...ealth effects of wireless device RF The FDA is working with the U S National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to Radio Frequency RF energy The FDA has been a leading participant in the World Health Organization International Electro Magnetic Fie...

Страница 154: ...ons for locating the number on your device so you can find your device s RF exposure level in the online listing 8 What has the FDA done to measure the Radio Frequency energy coming from wireless devices The Institute of Electrical and Electronic Engineers IEEE is developing a technical standard for measuring the Radio Frequency RF energy exposure from wireless devices and other wireless handsets ...

Страница 155: ...es are harmful But if you are concerned about the RF exposure from these products you can use measures like those described above to reduce your RF exposure from wireless device use 10 What about children using wireless devices The scientific evidence does not show a danger to users of wireless devices including children and teenagers If you want to take steps to lower exposure to Radio Frequency ...

Страница 156: ...rs IEEE This standard specifies test methods and performance requirements for hearing aids and wireless devices so that no interference occurs when a person uses a compatible device and a compatible hearing aid at the same time This standard was approved by the IEEE in 2000 The FDA continues to monitor the use of wireless devices for possible interactions with other medical devices Should harmful ...

Страница 157: ...ce keypad so you can use the speed dial function without taking your attention off the road 2 When available use a hands free device A number of hands free wireless device accessories are readily available today Whether you choose an installed mounted device for your wireless device or a speaker phone accessory take advantage of these devices if available to you 3 Make sure you place your wireless...

Страница 158: ...hazard or medical emergency Remember it s a free call on your wireless device 9 Use your wireless device to help others in emergencies Your wireless device provides you a perfect opportunity to be a Good Samaritan in your community If you see an auto accident crime in progress or other serious emergency where lives are in danger call 911 or another local emergency number as you would want others t...

Страница 159: ...LIMITED WARRANTY USA 07 ...

Страница 160: ...t forth below LG will at its option repair or replace the Product This limited warranty is valid only to the original retail purchaser of the Product and applies only when purchased and used within the United States including U S Territories Warranty Period Scope of Warranty Twelve 12 months from date of original retail purchase or absent valid proof of purchase fifteen 15 months from manufacture ...

Страница 161: ...ou may also have other rights that vary from state to state HOW SERVICE IS HANDLED The original sales receipt specifying the Product and date of purchase is required to obtain warranty service LG will not re install or back up any data applications or software that you have added to your Product It is therefore recommended that you back up any such data or information prior to sending the Product ...

Страница 162: ... have been removed altered or cannot be readily determined 8 Damage or defects of the Product or missing items to any Product sold As Is With all Faults or similar disclaimer 9 Damage or defect of the Product caused by the use of accessories parts consumable cleaning products or service not provided or approved by LG 10 All plastic surfaces and all other externally exposed parts that are scratched...

Страница 163: ...f initiating the arbitration by sending a letter to LG at LG Electronics U S A Inc Attn Legal Department Arbitration 1000 Sylvan Avenue Englewood Cliffs NJ 07632 You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim The notice must provide your name address and telephone number identify the product that is the subject of the claim and describe the nature...

Страница 164: ...ence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law Fees Costs You do not need to pay any fee to begin an arbitration Upon receipt of your written demand for arbitration LG will promptly pay all arbitration filing fees to the AAA unless you seek more than 25 000 in damages in which case t...

Страница 165: ...g an e mail to optout lge com with the subject line Arbitration Opt Out or ii calling 1 800 980 2973 You must include in the opt out e mail or provide by telephone a your name and address b the date on which the product was purchased c the product model name or model number and d the IMEI or MEID or Serial Number as applicable the IMEI or MEID or Serial Number can be found i on the product box ii ...

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