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CONFIRM WARRANTY PERIOD FOR LG MC PRODUCT
Dear our valued customers,
To protect you from buying false or hand-carrying products in the market, as well as to ensure that customer can receive
genuine warranty service for LG products, and to make it more convenient for you, LGEVN Co., Ltd. would like to announce
you about regulation on Warranty Period for LG MC Product .
After you buy a LG MC product and use it continuously (for around 4 hours) with the same SIM card, a message including
the IMEI No will be automatically sent from your MC to LG system.
Basing on the IMEI No, LG system will confirm genuine product, and reply you by a message to confirm warranty period
for your MC.
The content of the replied message as below:
Welcome to LG smart warranty service. The warranty period of ‘IMEI No’ is from ‘activated warranty service date’
to ‘the last date of warranty period’The moment you start using the MC is the activated warranty service date.
Customer will have to pay for a message sent to LG system with confirming purpose, and in return, the warranty period
of customer’s MC will be extended one extra month. It means the warranty period will be 13 months from the activated
warranty service date instead of 12 months as before. As for accessories, LGEVN only apply warranty period of 6 months
from purchase date but not over 9 months from production date on Serial No. When applying the program, without
warranty card, customers still receive the best genuine warranty service for LG MC product within its warranty period.
All manuals and user guides at all-guides.com