53
TROUBLESHOOTING
ENGLISH
Problem
Possible Causes
Solutions
Not dispensing
water.
A new installation or water line
was recently connected.
Dispense 2.5 gallons of water (flush for
approximately 5 minutes) to remove trapped air
and contaminants from the system.
Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser
pad for cycles of 30 seconds ON and 60 seconds
OFF.
The dispenser panel is locked.
Press and hold the Lock button for three seconds
to unlock the control panel and dispenser.
The dispenser is not set for
water dispensing.
The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the Water button on the control
panel to dispense water.
The refrigerator or freezer doors
are not closed properly.
Water will not dispense if any of the refrigerator
doors are left open.
The water filter has been
recently removed or replaced.
After the water filter is replaced, dispense 2.5
gallons of water (flush for approximately 5
minutes) to remove trapped air and contaminants
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release
the dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
The tubing connecting the
refrigerator to the house supply
valve is kinked.
The tubing can kink when the refrigerator is
moved during installation or cleaning resulting in
reduced water flow. Straighten or repair the water
supply line and arrange it to prevent future kinks.
The house water supply is not
connected, the valve is not
turned on fully, or the valve is
clogged.
Connect the refrigerator to the water supply and
turn the water shutoff valve fully open.
If the problem persists, it may be necessary to
contact a plumber.