ENGLISH
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SMART DIAGNOSIS™ SYSTEM
Should you experience any problems with your dishwasher, it has
the capability of transmitting data to your Smart Phone using the
LG Smart Laundry & DW Application or via your telephone to the
LG call center.
Smart Diagnosis cannot be activated unless your dishwasher is
turned on by touching the POWER button. If your dishwasher is
unable to turn on, then troubleshooting must be done without
using Smart Diagnosis.
Smart Diagnosis Using Your Smart Phone
1. Download the LG Smart Laundry & DW application on your
smart phone.
2. Open the LG Smart Laundry & DW application on your smart
phone. Press the right arrow button to advance to the next
screen.
3. Press the RECORD button on the smart phone and then hold
the mouth piece of the smart phone near the Power button
located on the display.
4. With the phone held in place, press the Smart Diagnosis but-
ton on the phone.
5. Keep the phone in place until the tone transmission has fin-
ished. This takes about 17 seconds and the display will count
down the time.
6. When the recording is complete, view the diagnosis by press-
ing the Next button on the phone.
Smart Diagnosis Through the Call Center
1. Call the LG call center at: (LG U.S.) 1-800-243-0000
(LG Canada) 1-888-542-2623.
2. When instructed to do so by the call center agent, hold the
mouthpiece of your phone over the Power button on the ma-
chine. Hold the phone no more than one inch (but not touch-
ing) the machine.
Do not touch any other buttons or icons on the dis-
play screen.
NOTE
3. Press and hold the Delay Start button on the display screen
for three seconds.
4. Keep the phone in place until the tone transmission has fin-
ished. This takes about 17 seconds and the display will count
down the time.
5. Once the countdown is over and the tones have stopped, re-
sume your conversation with the call center agent, who will
then be able to assist you in using the information transmit-
ted for analysis.
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SMART DIAGOSIS
