23
TROUBLESHOOTiNg
Problem
Possible Causes
Solutions
Interior moisture
buildup.
Doors are opened often or for
long periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
Doors not closed correctly.
See the Doors will not close correctly section in
the Troubleshooting section.
Weather is humid.
Humid weather allows additional moisture
to enter the compartments when the doors
are opened leading to condensation or frost.
Maintaining a reasonable level of humidity in the
home will help to control the amount of moisture
that can enter the compartments.
Defrost cycle recently
completed.
During the defrost cycle, the temperature of
each compartment may be raised slightly and
condensation may form on the back wall. Wait 40
minutes and confirm that the proper temperature
has been restored once the defrost cycle has
completed.
Food is not packaged correctly. Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent
condensation and frost.
Food is freezing
in the refrigerator
compartment.
Food with high water content
was placed near an air vent.
Rearrange items with high water content away
from air vents.
Refrigerator temperature
control is set incorrectly.
If the temperature is too cold, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Refrigerator is installed in a cold
location.
When the refrigerator is operated in
temperatures below 41°F (5°C), food can freeze
in the refrigerator compartment. The refrigerator
should not be operated in temperature below
55°F (13°C).
Frost or ice
crystals form
on frozen food
(outside of
package).
Door is opened frequently or for
long periods of time.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation.
To lessen the effect, reduce the frequency and
duration of door openings.
Door is not closing properly.
Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
Refrigerator or
Freezer section is
too cold.
Incorrect temperature control
settings.
If the temperature is too cold, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
