My Verizon App
Manage your account, track your
usage, edit account information,
pay your bill and more.
Get Help Using Your Phone
Use your Help app to get
assistance at your fingertips, right
from your phone.
From your computer, visit
verizonwireless.com/support
.
Customer Service
Call
(800) 922-0204
.
Follow us
@VZWSupport
.
More Information
Download a User Guide from
verizonwireless.com/support
or
call
(877) 268-7589
to order a
copy.
User Guide
OneDrive
Get your files whenever you need them,
from wherever you are. Stash files and
access them from multiple PCs, your phone
and even non-Windows devices with the
OneDrive
app.
Get Apps, Games, Music & Videos
The Windows Phone Store is the place to
get apps and games on your phone.
On the
Start screen
, tap
Store
. You can
search by app name, browse by category,
and even get recommendations tailored
just for you.
To get music, use the
Xbox Music
app, and
to get videos, use the
Xbox Video
app. Both
sync with your cloud collection and other
devices when you sign in with the same
Microsoft account across devices.
Keeping Things in Sync
It’s easy to get your photos, videos, music,
documents and more from your computer
to your phone (and vice versa).
If You Have a Windows 7 or 8 PC:
Plug your phone into your computer with
the USB cable to get the
Windows Phone
app.
If You Have a Mac:
Get the
Windows Phone
app from the Mac
App Store.
Conserve Your Battery with
Battery Saver
Battery Saver gives you useful info
about your battery usage and helps you
conserve power when it runs low.
1.
On the
Start screen
, swipe over
to the
App
list, and then tap
Battery
Saver
.
2.
To change when Battery Saver starts
conserving power, swipe to
settings
and tap one of the options under
Conserve battery life
.
3.
To turn Battery Saver on right
away and stay on until the next charge,
tap the switch to On.
4.
To see how much battery power
your apps are using, swipe over to
usage
. Then tap an app to see details
and change whether it can run in the
background.
3.
Your phone will scan for and display
nearby Bluetooth devices. If the
device you want to pair with isn’t on
the list, make sure the target device is
set to be discoverable.
NOTE: Depending on the type of device you are pairing
with, you may also be asked to enter a passkey or confirm
matching passkeys.
People Hub
Bring your friends, family and colleagues
together from multiple social networks
into one central place.
Integrate Social Networks
Adding your email accounts and social
networks is the easiest way to get your
contacts set up on your phone.
1.
On the
Start screen
, tap
People
.
2.
Tap >
add an account
.
3.
Add the desired social networking
account.
Viewing Contacts List and Feeds
Tap the
People
tile on the
Start screen
.
If you’re signed in to your Microsoft or
Facebook accounts, swipe to the left to see
updates from your friends.
Set Call and Notification Tones
You can assign ringtones and text tones
to people and choose sounds for alerts.
To change a ringtone or text tone for a
contact:
1.
On the
Start screen
, tap
People
, and
then swipe over to
Contacts
.
2.
Tap the contact you want to change,
and then tap the
Edit
icon.
3.
Tap
ringtone
or
text tone
, and then tap
the tone you want to assign.
To change another ringtone or alert:
1.
On the
Start screen
, swipe over to
the
App
list, and then tap
Settings
>
rin sounds
.
2.
Tap
Ringtone
and select the desired
ringtone.
You can also create your own
ringtones. For more information, go to
windowsphone.com
.
Bluetooth®
1.
Swipe down from the top of the
screen. Then tap
ALL SETTINGS
>
Bluetooth
.
2.
Tap the Bluetooth switch to
toggle it On or Off.
Live Tiles
Arrange your
Start screen
how you want it
and make it easy to see everything that’s
going on with the people and passions in
your life, real-time. You can size your Live
Tiles however you like, making your phone
as unique as you are.
Add Live Tiles
On the
Start screen
, swipe to the left to see
the
App list screen
. Touch and hold an icon
in the list and then choose
pin to start
.
Resize Live Tiles
Touch and hold the Tile on the
Start
screen
and then tap the
Resize
icon until
the Tile changes to the size you want.
Change Your Phone Settings
To add an email account, change
ringtones, connect to Wi-Fi or pick a new
theme color:
Swipe down from the top of the screen.
Then tap
ALL SETTINGS
.
Your Wireless Device and Third Party Services
Verizon Wireless is the mobile carrier associated with this
wireless device, but many services and features offered
through this wireless device are provided by or in conjunction
with third parties. Verizon Wireless is not responsible for
your use of this wireless device or any non-Verizon Wireless
applications, services and products including any personal
information you choose to use, submit or share with others.
Specific third party terms and conditions, terms of use,
and privacy policies shall apply. Please review carefully all
applicable terms and conditions and policies prior to using
this wireless device and any associated application, product
or service.
Hearing Aid Compatibility Information
This phone has been tested and rated for use with hearing
aids for some of the wireless technologies that it uses.
However, there may be some newer wireless technologies
used in this phone that have not been tested yet for use with
hearing aids. It is important to try the different features
of this phone thoroughly and in different locations, using
your hearing aid or cochlear implant, to determine if you
hear any interfering noise. Consult Verizon Wireless or the
manufacturer of this phone for information on hearing aid
compatibility. If you have questions about return or exchange
policies, consult Verizon Wireless or the phone retailer.
Customer Information
Improving Accessibility
Adjust accessibility settings to assist users
who have impaired vision or hearing or
reduced dexterity.
1.
Swipe down from the top of the
screen, and then tap
ALL SETTINGS
>
ease of access
.
2.
Set the desired options to improve
accessibility.
Support & More
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Get to Know
Your Phone
Using Your Phone