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Welcome to Verizon Wireless. You’re now 

part of a growing movement that’s about 

speed, signal and strength. This guide will 

show you how to set up and use your phone, 

access special features and find help.

Step 1. Remove the Back Cover

Place your fingernail in the USB/charger 

port cutout at the bottom of the phone and 

pop the cover off the phone.

Optional: Replace the SIM Card

Your phone comes with the SIM card 

already installed. If you need to replace 

your SIM card, follow these steps:

1. 

Slide the old SIM card out of the SIM 

card slot.

2. 

Insert the new SIM card in the slot 

with the Verizon logo facing up.

Optional: Insert the microSD Card

Slide the microSD card into the microSD 

card slot with the gold contacts facing 

down.

NOTE: The microSD card is sold separately.

Step 2. Insert the Battery

Insert the battery, making sure to align the 

gold contacts. Press down gently to secure 

the battery.

Step 3. Replace the Back Cover

Place the back cover over the back of the 

phone, then press down along the edges to 

secure the cover.

Step 4. Charge the Phone

Before turning on your phone, fully charge 

the battery.

WARNING! Please use only an approved charging accessory 

to charge your phone. Improper handling of the charging 

port, as well as the use of an incompatible charger, may 

cause damage to your device and void the warranty.

Turning Your Phone On/Off

To turn your phone on, press and hold the 

Power/Lock Key

.

To turn your phone off, press and hold the 

Power/Lock Key

 until you see instructions. 

Then swipe down.
To turn on your screen, press the 

Power/

Lock Key

. Swipe the screen up to unlock it.

Sign In with a Microsoft Account

With a Microsoft account, you’ll be able to:
•   Download apps, music and games from 

the Windows Phone Store.

•   Automatically upload your photos and 

videos to OneDrive.

•   Play Xbox games.
•   Watch movies and TV shows with Xbox 

Video.

•   Listen to music using an Xbox Music 

Pass.

1

•   Create backups of your apps and 

settings.

•   Use Find My Phone to ring, lock or erase 

your phone, or find it on a map.

Setting Up Your Phone

Speaker

Power/

Lock Key

Volume 

Keys

Flash

Back 

Camera

NOTE: Devices and software are constantly evolving—the 

screen images and icons you see here are for reference 

only.

Using Your Phone

Use the email address and password 

from your Microsoft account to sign in to 

Outlook.com, Hotmail, Xbox, Windows,® 

OneDrive and more.
If you’re not sure whether you already 

have one, or if you have more than one 

and need to choose between them, go to 

windowsphone.com to learn more.

 1

Xbox Music Pass is a monthly music subscription service. 

Some Windows Phone Store content may not be available 

via Xbox Music Pass and may vary over time.

Making a Call

1. 

 Tap the 

phone

 icon on the 

Start 

screen

.

2. 

 Tap the dialer and enter the number 

you want to call.

3. 

 Tap the 

call

 button to place the 

call.

Advanced Calling

You can make High-Definition Voice Calls, 

and surf the web while you talk on the 

phone, when you add Advanced Calling to 

your line.  

Visit 

verizonwireless.com/AdvancedCalling

  

to learn how.

Receiving a Call

 Tap the 

answer

 button to answer an 

incoming call. If the screen is locked, swipe 

the screen up, then tap the button.

Visual Voice Mail

Listen to, manage and delete your 

messages directly from your phone, in 

any order, without having to listen to 

instructions.

1. 

 Tap the 

Voice Mail

 icon on the 

Start 

screen

2. 

Follow the instructions to set up your 

voice mail.

NOTE: Voice mailboxes not set up within 45 days will be 

canceled. Your voice mailbox is not password protected 

until you create a password by following the setup tutorial.

Create New Contacts

There are a couple of quick ways to create 

a new contact:
•   On the 

Start screen

, tap 

People

, and 

then tap 

Add

   in the contacts list. 

•   On the 

Start screen

, tap 

Phone 

, and 

then swipe over to 

history

. Next to the 

phone number you want to save, tap 

Details 

, and then tap 

Save 

.

If you save a contact to your Microsoft 

account, it will be synced to your 

Microsoft account automatically. That 

way, your contacts are backed up if you 

lose your phone, and you can see them 

from anywhere you sign in to  

Outlook.com

.

Entering Text

When you start an app or select a field 

that requires text or numbers, the  

onscreen keyboard becomes available.
After entering your text, tap the 

background to close the keyboard or tap 

the 

Back Button

  .

Taking Photos

1. 

 Tap the 

LG Camera

 icon on the 

Start 

screen

.

2. 

Use the screen to set up your shot.

3. 

 Tap the 

Capture

 button (if shown). 

Or tap the subject to take the picture. 

Your picture will be automatically 

saved to the 

Photos

 app.

Proximity 

Sensor 

Front 

Camera

LED

Earpiece

Search 

Button

Start 

Screen 

Button

3.5mm 

Headset Jack

Back 

Button

Microphone

USB/ 

Charger Port

Action Center 

Swipe down from the top of your screen 

to get to Action Center, and then tap one 

of the quick action items at the top. To 

change the quick actions, open Action 

Center and then tap 

ALL SETTINGS

   > 

notifiactions

.

Search and Do with Cortana

Cortana helps you add items to your 

calendar, make a call, take a note, set alerts, 

find things and more.

 To find something with Cortana, just tap 

the 

Search

 button.

 To talk to Cortana, touch and hold the 

Search

 button. Then just say what you need.

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