24
TROUBLESHOOTiNg
ENGLISH
Problem
Possible Causes
Solutions
Refrigerated
foods are
frozen.
Is the storage temperature
set to ‘H’?
Set it to ‘M’ or lower.
Did you put moist and
easy-tofreeze foods near the
cold air exit?
Put them on the outer edge of the shelf.
Did you put moist and
easy-tofreeze foods on the
upper shelf of the
refrigeration compartment?
Put them on the bottom shelf.
Is the control panel set to
Meat/Fish, Kimchi or Long
term?
In the Control panel, select the proper function
for the type of foods stored.
Did you put foods in the
container provided?
Put foods in the container provided.
The appliance
contains a bad
smell.
Is the storage temperature
set to ‘L’?
Set it to ‘M’.
Did you put in food with a
strong smell?
Store foods with strong smells in sealed
containers.
Is the Kimchi container cover
open?
Completely close the Kimchi container cover.
The inside lamp
in the appliance
does not turn
on.
Does the inside lamp in the
appliance turn off?
It is hard for customers to replace the inside
lamp in the appliance as they are not
serviceable. If the inside lamp does not turn
on, please contact the LG Electronics
customer information center.
The appliance
door is not
closed tightly.
Is the appliance leaning
forward?
Adjust the front feet to raise the front side
slightly.
Were the shelves properly
assembled?
Refit the shelves if needed.
Did you close the door with
excessive force?
If you apply too much force or speed when
closing the door, it may remain briefly open
before closing. Make sure that you do not
slam the door closed. Close without force.
Are the foods stored on the
shelf touching the ceiling of
the product?
Do not let the foods touch the ceiling.
It is difficult to
open the
appliance door.
Did you open the door right
after you closed it?
If you try to open the appliance door within 1
minute after you closed it, you may have
difficulties because of the pressure inside the
appliance. Try to open the appliance door
again in a few minutes so that the internal
pressure stabilizes.
Содержание K336NS15
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