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21

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Problem

Possible Causes & Corrective Action

Air conditioner does 

not start.

The air conditioner is unplugged.

 

Make sure the air conditioner plug is pushed completely into the outlet.

The fuse is blown/circuit breaker is tripped.

 

Check the house fuse/circuit breaker box and replace the fuse or reset the 

breaker.

Power failure.

 

If power failure occurs, turn the mode control to off. When power is restored, 

wait 3 minutes to restart the air conditioner to prevent ng of the compressor 

overload.

Air conditioner does 

not cool as it should.

Airflow is restricted.

 

Make sure there are no curtains, blinds, or furniture blocking the front of the 

air conditioner.

The temp control may not be set correctly.

 

Set the desired temperature to a level lower than the current temperature.

The air filter is dirty.

 

Clean the filter at least every 2 weeks. See the ‘MAINTENANCE (Cleaning 

the Air Filter)’ section.

The room may have been hot.

 

When the air conditioner is first turned on, you need to allow time for the 

room to cool down.

Cold air is escaping.

 

Check for open fumace floor registers and cold air returns..

Cooling coils have iced up.

 

See ‘Air conditioner freezing up’ below.

Air conditioner 

freezing up.

The cooling coils are iced over.

 

Ice may block the air flow and obstruct the air conditioner from properly 

cooling the room. Set the Fan Speed High at Fan or Cool mode.

Water drips outside.

Hot, humid weather.

 

This is normal.

Содержание JW-Q12WUZA

Страница 1: ...ght 2019 2021 LG Electronics Inc All Rights Reserved MFL70501016 Rev 05_080221 AIR CONDITIONER Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times OWNER S MANUAL TYPE WINDOW INVERTER ...

Страница 2: ... Optional 10 Installation of the Cabinet 11 Space for Outside Air Flow 11 Installations of the unit into the Cabinet 12 OPERATION 13 Control Panel and Remote Control 13 Using the Light Off Function 14 Using the Auto Clean Function 14 Wireless Remote Control 15 Ventilation 16 Air Direction 16 Slinger Fan 16 SMART FUNCTIONS 17 LG ThinQ Application 17 Smart Diagnosis 18 MAINTENANCE 19 Air Filter 19 T...

Страница 3: ...ay be injured or cause damage to the product if you do not follow instructions All safety messages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what may happen if the instructions are not followed The following symbols are displayed on units This symbol indicates that this appliance uses a flammable refrigerant If the refrigerant is leaked and...

Страница 4: ...circumstances cut or remove the third ground prong from the power cord When installing or moving the appliance be careful not to pinch crush or damage the power cord Plug in the power plug properly Do not modify or extend the power cord Do not start stop operation by plugging unplugging the power cord Do not turn on the circuit breaker or power under condition that front grille cabinet control box...

Страница 5: ... capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance The interior of the product must only be cleaned by an authorized service center or a dealer Do not use solvent based detergent on the pr...

Страница 6: ...g the appliance be careful not to pinch crush or damage the power cord Make sure the air inlet and outlet are free from obstructions Use a soft cloth to clean the appliance Do not use waxes thinners or harsh detergents Do not step on or place heavy objects on top of the appliance Do not operate the appliance without the filter securely installed Do not drink water drained from the appliance Be sur...

Страница 7: ...onds to the room area as specified for operation The appliance shall be stored so as to prevent mechanical damage from occurring Technical Safety Any person who is involved with working on or breaking into a refrigerant circuit should hold a current valid certificate from an industry accredited assessment authority which authorises their competence to handle refrigerants safely in accordance with ...

Страница 8: ... 1 2 1 Control Panel 1 Evaporator 2 Remote Control 2 Air Guide 3 Air Filter 3 Control Box 4 Vertical Air Deflector Horizontal Louver 4 Brance 5 Horizontal Air Deflector Vertical Louver 5 Compressor 6 Air Inlet 6 Condenser 7 Front Grille 7 Base Pan 8 Cabinet 8 Power Cord 9 Air Outlet ...

Страница 9: ...ower source Main Power source Circuit Breaker Circuit Breaker Use a circuit breaker or time Use a circuit breaker or time delay fuse delay fuse NOTE Use 15 A circuit breaker Installation Overview Screw Screw For Front Grille L 10mm 2EA For Front Grille L 10mm 2EA Foam Foam L 30mm 3EA L 30mm 3EA Drain pan Drain pan Tools Needed Phillips head screwdriver Flat blade screwdriver Pencil Level Tape meas...

Страница 10: ...move 5 screws which fasten the cabinet at both sides and at the back Keep the screws for later use Shipping Shipping Screws Screws 2 Slide the unit from the cabinet by gripping the base pan handle and pulling forward while bracing the cabinet CAUTION The unit is heavy To prevent injury use proper lifting techniques when pulling unit forward from cabinet Obtain assistance from another person if pos...

Страница 11: ... appearance and protection against the weather insects and rodents NOTE Unit may be supported by a solid frame from below or by a hanger from a solid overhead support FLASH OR SEAL AROUND EXTERNAL WALL FRAME OR ARCHITRAVE STURDY TIMBER FRAME ALL ROUND UNIT DRAIN CHUTE EXTERNAL SUPPORT FRAME AT BALANCE POINT OF RAC Preferred method of installation into a timber framed wall partition or window ALTER...

Страница 12: ...he room The Foam The Foam Around the unit Around the unit 3 Before installing the front grille pull out the vent control lever located above the unit control knobs as shown for some models 4 Connect the wire harness from the front grille assembly to the air conditioner 5 Attach the front grille assembly to the cabinet by inserting the grille tabs into the slots on the front of the cabinet Push the...

Страница 13: ...you cannot adjust the set temperature Dry This mode is ideal for rainy and damp days to dehumidify the room rather than cooling it significantly Humidity is removed from the room by the combination of compressor operation and the fan speed fixed at Low The compressor and fan turn off once the set temperature is reached Fan speed cannot be adjusted in Dry mode 2 Sleep Mode This mode keeps operating...

Страница 14: ... Sleep and Timer settings Also set the Diagnosis if held for 5 seconds NOTE Auto Restart If the air conditioner turns off due to a power outage it will restart automatically once the power is restored with the same settings as were set before the unit turned off Energy Saver The unit defaults to the Energy Saver mode each time the unit is switched on except in Fan mode or when power is restored af...

Страница 15: ... batteries are installed correctly NOTE New batteries are supplied with the air conditioner for use in the remote control Do not use a rechargeable battery Make sure that the battery is new In order to prevent discharge remove the battery from the remote control if the air conditioner is not going to be used for an extended period of time Keep the remote control away from extremely hot or humid pl...

Страница 16: ...djusted by moving the levers of the vertical louvers to the left or right Adjusting Vertical Airflow Direction Touch the horizontal louvers to adjust the airflow up or down NOTE When the weather is extremely hot the unit may turn off automatically to protect the compressor Slinger Fan This air conditioner is equipped with a slinger fan See drawing The fan s outer ring picks up the condensed water ...

Страница 17: ...n check that f icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or refer to your wireless router manual LG ThinQ is not responsible for any network connection problems or any faults malfunctions or errors caused by network connection If the appliance is having trouble connecting to the Wi Fi n...

Страница 18: ...re policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application and select the Smart Diagnosis f...

Страница 19: ...sh the filter using lukewarm water below 40 C 104 F 3 Gently shake the excess water from the filter 4 Dry the filter in the shade 5 Insert the filter into the Front grille Cleaning the Air Conditioner Wipe the front grille and inlet grille with a cloth dampened in a mild detergent solution Wash the cabinet with mild soap or detergent and lukewarm water then polish using liquid appliance wax NOTE T...

Страница 20: ...y s high efficiency compressors may have a high pitched chatter during the cooling cycle 2 Sound of Rushing Air At the front of the unit you may hear the sound of rushing air being moved by the fan 3 Gurgle Hiss Gurgling or hissing noise may be heard due to refrigerant passing through evaporator during normal operation 4 Vibration Unit may vibrate and make noise because of poor wall or window cons...

Страница 21: ... furniture blocking the front of the air conditioner The temp control may not be set correctly Set the desired temperature to a level lower than the current temperature The air filter is dirty Clean the filter at least every 2 weeks See the MAINTENANCE Cleaning the Air Filter section The room may have been hot When the air conditioner is first turned on you need to allow time for the room to cool ...

Страница 22: ...ler Noise when unit is cooling Air movement sound This is normal If too loud set to lower FAN Speed Window vibration poor installation Refer to installation instructions or check with installer Room too cold Set temperature too low Increase set temperature Can t connect the LG ThinQ App to the air conditioner Air conditioner is turned off Turn the air conditioner on Wireless router is turned off T...

Страница 23: ...SID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufactur...

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