background image

For detailed operation methods, refer to "Basic Manual" application installed on 

the product.

LGL24

Basic Manual

MFL68506702

July 2014, 1st Edition

Sold by: KDDI CORPORATION,

OKINAWA CELLULAR TELEPHONE COMPANY

Imported by:  LG Electronics Japan Inc.

Manufactured by:  LG Electronics Inc.

For inquiries, call:

Customer Service Center

In case above numbers are not available,

0077-7-111

157

0077-7-113

113

For general, charge, operations 

(toll free)

Business hours 9:00

20:00 (7 days a week)

For service canceling procedure in case of loss or theft 

(toll free)

Business hours 24-hour (7 days a week)

From fixed-line phones:

PRESSING ZERO WILL CONNECT YOU TO AN OPERATOR
AFTER CALLING 157 ON YOUR au CELL PHONE

From au cell phones:

From fixed-line phones:

From au cell phones:

area code not required

area code not required

(except Okinawa)

(Okinawa)

0120-977-033

0120-977-699

Business hours 9:00 – 21:00 (7 days a week)

Keitai Guarantee Service Center

0120-925-919

For loss, theft or damage

(toll free)

From fixed-line phones/au cell phones,

Cell phone and PHS operators collect and 

recycle unused telephones, batteries and 

battery chargers at stores bearing the       

logo regardless of brand and manufacturer 

to protect the environment and reuse 

valuable resources.

Preface

Thank you for purchasing the "isai FL (LGL24)" (simply called the "product" from 
here on).
Before using the product, be sure to read the"Setting Guide", "Notes on Usage", 
"Basic Manual" (this manual) or "取扱説明書 詳細版 (Full Instruction Manual)" 
(Japanese) to ensure correct use. After you have finished reading this PDF and 
the printed manuals, be sure to store them in safe places so that you can retrieve 
them whenever needed. If you lose the printed manuals (Accessories), contact an 
au shop or Customer Service Center.

About Operating Instructions

■ "Basic■Manual"

Handles only basic operations for main features. For detailed descriptions on 
various functions, refer to the "Basic Manual" application installed on the product 
or "取扱説明書 詳細版 (Full Instruction Manual)" (Japanese) available on the au 
homepage.
http://www.au.kddi.com/support/mobile/guide/manual/
•  All company names and product names in this manual are either trade marks or 

registered trade marks.

■ Basic■Manual■application

You can use the "Basic Manual" application on the product to confirm detailed 
operational procedures. Certain functions can be directly activated from the 
application screens on which their operations are described.

● Operation■procedures

Home■screen■

u

■" "■

u

■"Security/Support"■

u

■"Basic■Manual"

•  When you activate for the first time, follow the onscreen instructions to 

download and install the application.

■ Downloading■Manuals

You can download the "Basic Manual" (this PDF manual), the "Setting Guide", the 
"Notes on Usage" and "取扱説明書 詳細版 (Full Instruction Manual)" (Japanese) in 
PDF format from the au homepage.
Download URL:  http://www.au.kddi.com/support/mobile/guide/manual/

Safety Precautions

Before you start using the product, make sure to read the "Safety Precautions" on 
the "Notes on Usage" to ensure correct use.
Before you assume that the product is malfunctioning, check for possible 
remedies in the following au Customer Support site of au homepage:
http://www.au.kddi.com/support/mobile/trouble/repair

When Using the Product

•  Communication is not possible even inside the service area in places where the 

signal does not reach (e.g. tunnels and basements). Also, communication is 
sometimes not possible in poor reception areas. Communication is sometimes 
interrupted if you move into a poor reception areas during communications.

•  Since this product uses radio waves, the possibility of communication intercepts 

by third parties cannot be eliminated. (Though LTE/WiMAX 2+/CDMA/GSM/
UMTS system has highly secure confidential communication features.)

•  This product is compatible with the international roaming service. Each network 

service described in this manual varies depending on the area and service 
content.

•  Since this product is a radio station under the Radio Law, you may be asked to 

temporarily submit the product for inspection in accordance with the Radio Law.

•  IMEI information of your cell phone is automatically sent to KDDI CORPORATION 

for maintenance and monitoring operational status of your cell phone.

•  Take care not to inconvenience people around you when you use the product in 

a public place.

•  Before you start using the product overseas, check the relevant laws and 

regulations of the country/region you visit.

•  When the product is used by a child, parents or guardians should thoroughly 

read "Basic Manual" and teach the child how to use it.

•  As with PCs, some user-installed applications may disrupt the stability 

of the product performance, or unexpectedly transmit information via the 
Internet causing improper use of your location information as well as personal 
information recorded on the product. Therefore, verify the supplier and operating 
conditions of the applications to be used before using them.

Cell Phone Etiquette

Use■of■the■product■is■not■allowed■in■the■following■places!

•  Do not use a cell phone while driving a car or riding a motorbike or bicycle. 

It might cause a traffic accident. Use of a cell phone while driving a car or 
motorbike is prohibited by law. Use of a cell phone while riding a bicycle may be 
punishable by some regulations.

•  Do not use the product while you are aboard an airplane. Use of electric devices 

transmitting radio waves in airplane is prohibited by law. Some airline companies, 
however, allow their passengers to use cell phones. For details, contact the airline 
company you use.

Pay■attention■to■the■place■of■use■and■volume■of■your■voice!

•  To prevent ringtone from bothering other people, not only refrain from making a 

call but also power off or use Silent mode at a movie theater, theater, museum, 
library, etc.

•  In a city area, use in a place where you do not bother people walking.
•  It is extremely dangerous to walk while looking at the screen of the cell phone. 

Do not make calls or operate a cell phone while walking or by stopping suddenly.

•  Move to a place where you do not disturb others while you are in shinkansen, a 

hotel lobby, etc.

•  Be careful not to be loud while talking.
•  Ask permission if you take photos with your cell phone camera.

Consider■people■around■you!

•  There may be a person with a cardiac pacemaker nearby at a place filled with 

people such as in a crowded train. Set "Airplane mode" or turn off beforehand.

•  When a medical institution has laid down designated areas where the use of the 

product is prohibited or is not allowed to be brought in, follow the instructions 
of that medical institution.

•  The product is equipped with the functions used by shaking the product. Shake 

at right and left twice for use. Do not get your hands off of this product and do 
not shake beyond necessity when shaking. If this product is gotten your hands 
off in shaking beyond necessity, the terminal may be broken down. And the 
surrounding people or other things may be damaged.

List of Packaged Items

Before your start using the product, make sure that you have all the following 
packaged with the product.
● Main unit  

(including back cover)

●LG TV antenna cable 01 ● 設定ガイド (Setting 

Guide) (Japanese)

● ご利用にあたっての注意事項  

(Notes on Usage) 
(Japanese)

● 取扱説明書 (Basic 

Manual) (Japanese)

● 保証書 (Warranty) 

(Japanese)

The following items are not included in the package.
●microUSB cable 

●AC adapter 

●microSD memory card

●Earphone 

●Desktop holder

memo

• Purchase a specified charger (sold separately).
• The illustrations of the cell phone in the manual are used only for explaining. 

They may differ from the actual product.

• The battery is built into the product.
• When watching TV connecting with LG TV antenna cable 01, refer to "取扱説明書

 詳細版 (Full Instruction Manual)" (Japanese) available on the au homepage.

Using au Disaster Countermeasure

au災害対策■(au■Disaster■Countermeasure)■is■an■application■with■which■you■can■
use■災害用伝言板■(Disaster■Message■Board),■緊急速報メール■(Emergency■Rapid■Mail)■
(緊急地震速報■(Earthquake■Early■Warning),■災害・避難情報■(Disaster■and■Evacuation■
Information),■津波警報(Tsunami■Warning)),■災害用音声お届けサービス■(Disaster■Voice■
Messaging■Service)■and■災害情報/義援金サイト■(Disaster■information/Donation■
website).

Home■screen■

u

■" "■

u

■"Security/Support"■

u

■"au災害対策■(au■

Disaster■Countermeasure)"

au災害対策 (au Disaster Countermeasure) menu appears.

Using■Disaster■Message■Board

Disaster Message Board service enables you to register information of well-being 
from an area of distress via LTE NET in case of large-scale disaster such as 
earthquake with a seismic intensity of over 6 lower. Registered information can be 
viewed on any carriers and PCs besides by au cell phone users.
For details, refer to "Disaster Message Board" of au homepage.

au災害対策■(au■Disaster■Countermeasure)■menu■screen■

u

■"災害用伝

言板■(Disaster■Message■Board)"

Follow the onscreen to register/confirm.

memo

• To register information of well-being, E-mail address ( ~ ezweb.ne.jp) is required. 

Set up E-mail address beforehand. For details on the settings of an e-mail 
address, refer to "Setting Guide".

• Deleting or changing the setting for information of well-being is unavailable 

during wireless LAN (Wi-Fi

®

) connection.

• The Company makes no guarantees about the quality of this service. The 

Company is not liable in the event of any nonconformities about the registration 
of well-being information or damages by the loss of well-being information 
arising from intense access to this service or equipment failure or damages 
caused by the registered well-being information.

Using■Emergency■Rapid■Mail

Emergency Rapid Mail is a service that distributes Earthquake Early Warning 
or Tsunami Warning delivered from the meteorological bureau or Disaster and 
Evacuation Information delivered from the government or local public organization 
to all au cell phones in specified areas simultaneously.
When you purchase the product, "受信設定 (Receive options)" of the Emergency 
Rapid Mail is set to "受信する (Receive)". Reception setting of Tsunami Warning is 
available in the settings of Disaster and Evacuation Information.
When you receive Earthquake Early Warning, ensure your safety and take proper 
action according to the situation around you.
When you receive a Tsunami Warning, stay away from sea coast immediately and 
evacuate to safe place such as upland or well-built high building.

au災害対策■(au■Disaster■Countermeasure)■menu■screen■

u

■"緊急速報

メール■(Emergency■Rapid■Mail)"

Inbox appears.
Select a mail you want to view to check the detail.

削除■(Delete)

Delete the received mail.

設定■
(Settings)

受信設定■(Receive■
option■setting)

緊急地震速報■(Earthquake■Early■Warning)■

: Set 

whether to receive Earthquake Early Warning.

災害・避難情報■(Disaster■and■Evacuation■
Information)

: Set whether to receive Disaster and 

Evacuation Information.

通知設定■
(Notification■
settings)

音量■(Volume)

: Set ring tone volume.

バイブ■(Vibrator)

: Set whether to vibrate when 

receiving emergency information.

マナー時の鳴動■(Action■in■Silent■mode)

: Set whether 

to notify according to the silent mode setting in Silent 
Mode (sets Sound profile to "Vibrate only" or "Silent").

受信音/バイブ確認
(Confirm■ringtone/
vibrator)

緊急地震速報■(Earthquake■Early■Warning)

: Check the 

ring tone and vibrator settings.

災害・避難情報■(Disaster■and■Evacuation■
Information)

: Confirm ringtone/vibrator for Disaster 

and Evacuation Information and tsunami warnings.

memo

• Reception of Emergency Rapid Mail is notified by a special warning tone and 

vibration. It is not possible to change the warning tone.
*  Reception of Earthquake Early Warning is notified by a special warning tone, 

voice ("地震です"Jishindesu"" (An earthquake)) and vibration.

• Earthquake Early Warning is sent to areas where strong quakes (over 4 

degrees) are expected when the earthquake whose the maximum seismic 
intensity 5 lower is anticipated occurs.

• Immediately after an earthquake occurs, quakes (P waves and initial tremors) 

near the epicenter are detected and position, scale, and expected strength are 
automatically calculated and notification is sent as soon as possible within a 
few seconds to tens of seconds before the strong quakes (S waves and major 
tremors) caused by the earthquake start.

• Earthquake Early Warning may not arrive before strong tremors in arrears near 

the epicenter.

• Tsunami Warning is a notification delivered from the meteorological bureau 

(major tidal wave, seismic sea wave) to the area including target coast.

• Disaster and Evacuation Information is a service that distributes bulletins 

concerning residents’

 safety including evacuation advisories, evacuation orders 

and other warnings issued by the national and local governments.

• The service is available only in Japan (it cannot be used overseas).
• No information fee or communication charge is required for receiving Emergency 

Rapid Mail.

• KDDI is not liable for damages suffered by customers resulting from the 

service's information, lack or delay in the information caused by transmission or 
system breakdowns, or other events that are outside the responsibility of KDDI.

• Refer to the Japan Meteorological Agency web page for details about 

distribution of Earthquake Early Warning. 

  

http://www.jma.go.jp/

• You cannot receive any Emergency Rapid Mail if the product is turned off or 

during a call.

• Emergency Rapid Mail may not be received when your cell phone is communicating 

such as while sending/receiving SMS/e-mail or using the browser.

• Emergency Rapid Mail may not be received when your cell phone is 

communicating if you are in a place where signal does not reach even in the 
service area (e.g. in a tunnel, basement) or in a place with a poor reception.

• You cannot receive Emergency Rapid Mail once the reception is failed.
• This delivery system is different from Earthquake Early Warning provided 

through TV, radio, or other communication procedures, which means that the 
time the Earthquake Early Warning arrives may vary.

• Information from someplace other than your current location may be received.

Using■Disaster■Voice■Messaging■Service

Disaster Voice Messaging Service is a service which allows you to record your 
voice and send someone you want to inform your well-being in case of a large-
scale disaster.

au災害対策■(au■Disaster■Countermeasure)■menu■screen■

u

■"災害用音

声お届けサービス■(Disaster■Voice■Messaging■Service)"

■ Sending■voice■(sending)

Select "声をお届け (Sending voice)", "①お届け先を選択 (Select delivery)

*

"→"②お届け

したい声を録音 (Record voice)"

* Alternatively, delivery address can be selected in Contacts.

■ Receiving■voice■(receiving)

Receiving voice messages is notified on a pop-up screen or SMS. To listen to 
voice messages, receive (download) and play it.

•  When a recipient uses a smartphone without au災害対策 (au Disaster 

Countermeasure) activated or au cell phone, SMS is sent.

•  In case of receiving SMS, the information is not saved on au災害対策 (au 

Disaster Countermeasure).

memo

• For use over Wi-Fi

®

, it is necessary to carry out initial settings over 4G (LTE/

WiMAX 2+)/3G network.

• Voice messages can be recorded for up to 30 seconds.
• Messages can be sent and received to or from au cell phones, other network 

operators' cell phones and PHS.

• Voice message may be difficult to hear if the media volume is low or Silent 

mode (sets Sound profile to "Vibrate only" or "Silent") is set.

• Saving or playing Voice messages may fail if a phone does not have available 

memory.

• Some cell phones do not support receiving voice messages. For details, refer to 

au homepage.

Using■Disaster■information/Donation■website

You can check history of Disaster and Evacuation Information delivered by local 
government, disaster information portal, donation website, etc.

au災害対策■(au■Disaster■Countermeasure)■menu■screen■

u

■"災害情報

/義援金サイト■(Disaster■information/Donation■website)"

Follow■the■onscreen■instructions

Regarding Notations Used in This Manual

■ Key■indications■used■in■this■manual

In this manual, keys are represented by simplified illustrations as shown below.

Volume key

Power key

■ Indications■used■for■the■operation■of■selecting■items/icons/buttons,■etc.

The notations used for operation procedures in this manual are as follows.
Tap means to lightly touch and release the button or icon shown on the display to 
select it.

Description

Explanation

On the Home screen 

u

 " " 

u

"1" "4" "1" 

u

 "

"

Tap "  (Phone)" on the bottom of Home screen. 
Tap "

" "

" "

" and "

". 

On the Home screen 

u

 "

" Tap "

" on the Home screen.

memo

• Descriptions in this manual are based on the operations of portrait screen. 

Items, icons, or the keys on the screen may look different with landscape 
screen.

• Items, title levels, and icons in this manual may look different based on different 

functions you use or different conditions, etc.

• In this manual, "microSD™ memory card", "microSDHC™ memory card" or 

"microSDXC™ memory card" is called "microSD memory card" or "microSD" for 
short.

• All of the indicated amounts exclude tax unless otherwise specified.

■ Illustrations■and■screen■displays■used■in■this■manual

Illustrations and screens shown in this manual may look different from the actual 
product or screen.
In some cases, minor details or a part of a screen may be omitted.

Names and Functions of Parts

a

j

b

c

g

h

e

f

i

d

l

k

m n

o
p

r

q

t

s

u

v

Earphone■jack

microSD■memory■card■slot/cover

Proximity■sensor

Display■(Touch■panel)

Inward-facing■camera■(lens)

Mouthpiece■(Microphone)

Earpiece■(Receiver)

Power■key

LED■Notification

External■connection■terminal

Sub■microphone

Built-in■antenna■(GPS,■sub■antenna)

Photo■light

Built-in■antenna■(Wi-Fi

®

,■Bluetooth

®

)

au■Nano■IC■Card■(LTE)■slot

Outward-facing■camera■(lens)

Infrared■port

Volume■key■(DOWN/UP)

Speaker

Built-in■antenna■(Call,■Internet)

■Mark

Back■cover

*  Do not cover the built-in antenna with your hand or put stickers etc. Call/data 

communication quality becomes worse.

*  The battery is built-in the main unit so that you cannot remove it by yourself.

Attaching/Removing Back Cover

•  Before inserting/removing the back cover, be sure to turn off the product. Do 

not attach/remove the back cover with AC adapter (sold separately) connected 
to the external connection terminal.

•  Only use the back cover for this product. Attaching Back Cover

Check■the■direction■of■the■back■cover■and■attach■it■to■the■

main■unit.

Press■each■tab■firmly■to■close■the■
cover

•  To maintain waterproof performance, 

securely close the cover to make sure 
that the cover is not partially open.

Removing■Back■Cover

Hook■the■groove■of■the■back■
cover■with■your■fingernail,■then■lift■
the■battery■pack■up■in■the■arrow■
direction■to■remove

Groove

au Nano IC Card (LTE)

au■Nano■IC■Card■(LTE)■stores■your■personal■information■such■as■a■phone■number.

•  The product is compatible with au Nano IC Card (LTE) 

only. You cannot use the product by inserting the au 
IC-Card, micro au IC-Card or au Micro IC Card (LTE) 
for au cell phones and smartphones instead.

《au Nano IC Card (LTE)》

IC (metal) part

memo

• Note the following points, which may cause malfunction or damage, when 

handling the au Nano IC Card (LTE).

 

- Do not touch the IC (metal) part of the au Nano IC Card (LTE) or the IC 

card terminal inside the product.

 

- Insert the au Nano IC Card (LTE) in the correct orientation.

 

- Do not use force to attach or remove the IC card.

• Do not lose the au Nano IC Card (LTE) after it has been removed.
• Before attaching/removing au Nano IC Card (LTE), be sure to remove the 

microUSB connector of specified AC adapter (sold separately) etc. from the 
product.

■ When■au■Nano■IC■Card■(LTE)■is■not■inserted

You cannot use this product with any cards other than au Nano IC Card (LTE).
If you turn the product on when the au Nano IC Card (LTE) is not inserted or when you 
insert any cards other than au Nano IC Card (LTE),   is displayed on the status bar 
and the following operations are not available.
•  Make a call

*

/receive a call

•  4G (LTE/WiMAX 2+)/3G data communication
•  Receiving/sending and initial settings of e-mail (@ezweb.ne.jp)
•  Receiving/sending SMS
•  Confirm your own phone number
•  Set up SIM card lock
*  Emergency calls to 110 (Police), 119 (Fire department or ambulance service), 

118 (Japan Coast Guard), and 157 (Customer Service Center) are also not 
available.

Besides the above, some functions requiring your phone number might not be 
available.

■ Restriction■settings■with■PIN

You can set the product to restrict the use of the product by others through 
changing the PIN code or locking the SIM card in order to protect your important 
private information while you are using your au Nano IC Card (LTE).

Attaching/Removing au Nano IC Card (LTE)

Attaching■au■Nano■IC■Card■(LTE)

Before attaching the au Nano IC Card (LTE), first turn off this product and remove 
the back pack.

Removing■Back■Cover

Put■your■finger■(nail)■on■the■groove■and■pull■out■the■tray

Press■the■tray■gently■with■your■fingertip■and■slide■it■out

Place■the■au■Nano■IC■Card■(LTE)■in■the■tray■with■its■IC■(metal)■side■
facing■down

Insert■the■tray■in■the■au■Nano■IC■Card■(LTE)■slot■in■the■direction■as■
shown■below

•  Note the direction of the notch.

Groove

b

IC (metal)

Notch

e

d

Removing■au■Nano■IC■Card■(LTE)

Before removing the au Nano IC Card (LTE), first turn off this product and remove 
the back pack.

Removing■Back■Cover

Put■your■finger■(nail)■on■the■groove■
and■pull■out■the■tray

Groove

Press■the■tray■gently■with■your■fingertip■and■slide■it■out

Remove■the■au■Nano■IC■Card■(LTE)■from■the■tray

Insert■the■tray■in■the■au■Nano■IC■Card■(LTE)■slot■in■the■direction

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