32
EN
Symptoms
Reason
Solution
The side or front
of the appliance
is warm.
There are anti condensation
pipes fitted to these areas of
the appliance to reduce
condensation forming from
around the door area.
•
The heat releasing pipe to prevent
condensation is installed on the front and
side of the appliance. You may feel it
particularly hot right after the appliance is
installed or during the summer. You can
be assured that this is not a problem and
is quite normal.
There is water
inside or outside
of the appliance.
Is there water leakage around
the appliance?
•
Check if the water has leaked from a sink
or another place.
Is there water on the bottom of
the appliance?
•
Check if the water is from the thawed
frozen food or a broken or dropped
container.
Ice is not
dispensed.
Is there ice in the ice bin?
•
Check whether there is ice in the ice bin.
Is the ice clumped in the ice
bin?
•
Separate the ice bin and shake it. Discard
the remaining clumped ice after shaking
the ice bin.
Unable to hear the sound of
ice coming out?
•
In the control panel, select the modes for
cubed ice and crushed ice alternately to
dispense the ice.
Is the ice path blocked? (You
can check the ice passage by
separating the ice bin.)
•
Ice may not be dispensed properly if the
ice passage is blocked. Check the ice
and clean the ice path regularly.
Water does not
come out.
The supply valve may be
turned off? (For Plumbed
models Only)
•
Open the water supply valve.
The water dispenser tank may
be empty? (Non plumbed
models only)
•
Fill the water dispenser tank.
Is the water supply valve
closed? (For Plumbed models
Only)
•
Open the water supply valve.
Are you using unfiltered
water?
•
Unfiltered water can contain a large
amount of various heavy metals or foreign
substances, so the filter may be clogged
in the early stage regardless of the life of
the filter.
Water tastes
strange.
Is the taste of water different
when comparing it with the
taste of water from the
previous water purifier?
•
Has the purified water or cold water not
been used for an extended period of
time?
Has it been a long time since
you installed and replaced the
filter?
•
If an expired filter is used, the purification
performance may decline. It is
recommended to replace the filter
according to the filter replacement period.
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