Occurrence
Possible cause
Solution
Sound and noise
Louder sound levels when
refrigerator is on.
Today’s refrigerators have increased
storage capacity and maintain more even
temperatures.
It is normal for sound levels to be
higher.
Louder sound levels
when compressor
comes on.
Refrigerator operates at higher pressures
during the start of the ON cycle.
This is normal. The sound will level o˛
as the refrigerator continues to run.
Vibrating or rattling
noise.
Floor is uneven or weak. Refrigerator rocks on
the floor when it is moved slightly.
Be sure floor is level and solid and can
adequately support refrigerator.
Refrigerator control is set too cold
See above solution.
Items placed on the top of the refrigerator
are vibrating.
Remove items.
Dishes are vibrating on the shelves in the
refrigerator.
It is normal for dishes to vibrate
slightly. Move dishes slightly. Make
sure refrigerator is level and firmly
set on floor. It is normal for the
refrigerator to have a slight lean
backwards.
Refrigerator is touching wall or cabinets.
Move refrigerator so that it does not
touch the wall or refrigerator.
Water/Moisture/Ice
inside refrigerator
Moisture collects on
the inside walls of the
refrigerator.
The weather is hot and humid which
increases the rate of frost buildup and
internal sweating.
This is normal.
Door is slightly open.
See problem section opening/closing
of doors.
Door is opened too often or too long.
Open the door less often.
Water/Moisture/Ice
outside refrigerator
Moisture forms
on the outside of
the refrigerator or
between doors.
Weather is humid.
This is normal in humid weather.
When humidity is lower, the moisture
should disappear.
Door is slightly open,causing cold air from
the inside the refrigerator to meet warm air
from the outside.
This time, close the door completely.
Care and maintenance
30
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