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TROUBLESHOOTiNg
TROUBLESHOOTING
Review the Troubleshooting section before calling for service; doing so will save you both time
and money.
Problem
Possible Causes
Solutions
Fridge and
Freezer section
are not cooling.
The fridge display control is set
to OFF (some models).
Cancel the OFF mode so that the unit
commences operation. Refer to the Setting the
Controls section for proper temperature settings
May be in Display mode.
Refer to page 24 for Display mode instructions.
Fridge is in the defrost cycle.
During the defrost cycle, the temperature of each
compartment may raise slightly. Wait 40 minutes
to confirm the proper temperature has been
restored once the defrost cycle has completed.
Fridge was recently installed.
It may take up to 24 hours for each compartment
to reach the desired temperature.
Fridge was recently relocated.
If the fridge was stored for a long period of time
or moved on its side, it is necessary for the fridge
to stand upright for 24 hours before connecting it
to power.
Cooling System
runs too much.
Fridge is replacing an older
model.
Modern fridges require more operating time but
use less energy due to more efficient technology.
Fridge was recently plugged in
or power restored.
The fridge will take up to 24 hours to cool
completely.
Door opened often or a large
amount of food / hot food was
added.
Adding food and opening the door warms the
fridge, requiring the compressor to run longer in
order to cool the fridge back down. In order to
conserve energy, try to get everything you need
out of the fridge at once, keep food organized so
it is easy to find, and close the door as soon as
the food is removed. (Refer to the Food Storage
Guide.)
Doors are not closed
completely.
Firmly push the doors shut. If they will not shut all
the way, see the Doors will not close completely
or pop open section in Parts & Features
Troubleshooting.
Fridge is installed in a hot
location.
The compressor will run longer under warm
conditions. At normal room temperatures 21°C
expect your compressor to run about 40% to
80% of the time. Under warmer conditions,
expect it to run even more often. The fridge
should not be operated above 43°C.
Condenser / back cover is
clogged.
Use a vacuum cleaner with an attachment to
clean the condenser cover and vents. Do not
remove the panel covering the condenser coil
area. Disconnect the mains before cleaning.