33
REFRIGERATOR CARE AND CLEANING
Problem
Possible Causes
Solutions
Refrigerator or
Freezer section is
too cold.
Incorrect temperature control settings.
If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize. Refer to the Setting the
Controls section for more information.
Frost or ice
crystals on
frozen food
(inside of sealed
package).
Condensation from food with a high
water content has frozen inside of the
food package.
This is normal for food items with a high water
content.
Food has been left in the freezer for a
long period of time.
Do not store food items with high water content
in the freezer for a long period of time.
Icemaker is not
making enough
ice.
Demand exceeds ice storage capacity.
The icemaker will produce approximately 100
cubes in a 24 hour period.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Connect the refrigerator to a cold water supply
with adequate pressure and turn the water
shutoff valve fully open.
If the problem persists, it may be necessary to
contact a plumber.
Water filter has been exhausted.
It is recommended that you replace the water
filter:
•Approximately every six months.
•When the water er indicator turns on.
•When the water dispenser output decreases.
•When the ice cubes are smaller than normal.
Low house water supply pressure.
The water pressure must be between 20 and 120
psi or 0,14 and 0,83 Mpa on models without a
water filter and between 40 and 120 psi or 0,28
Mpa and 0,83 MPa on models with a water filter.
If the problem persists, it may be necessary to
contact a plumber.
Reverse Osmosis filtration system is
used.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues. (Refer to Water
Pressure section.)
Tubing connecting refrigerator to house
supply valve is kinked.
The tubing can kink when the refrigerator is
moved during installation or cleaning resulting
in reduced water flow. Straighten or repair the
water supply line and arrange it to prevent future
kinks.
TROUBLESHOOTING GUIDE
