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Warranty is not applicable in any of the following cases :
The LG Refrigerator comes with 1+4 year warranty (1+9 year warranty , incase of inverter compressor), from the date of purchase, that comprises
of a 1 year warranty on all Parts (except Light Bulb, Consumables, Loose Plastic Parts, Glass) in the first year and thereafter a 4 year additional
warranty (9 year for inverter compressor) on the compressor, from the date of purchase of the product, provided always that the warranty card bears
the rubber stamp, date and signature of our Authorised Dealer.
WARRANTY
This card is valid only if it is filled in and stamped by our authorised dealer on the date of purchase.
DEALER'S NAME & ADDRESS
________________________________________
________________________________________
TEL.____________________________________
Customer s Signature
Dealer s Signature
CUSTOMER'S NAME & ADDRESS
________________________________________
________________________________________
TEL.____________________________________
4 YEAR ADDITIONAL WARRANTY ( 9 YEAR FOR INVERTER COMPRESSOR)
The 4 year warranty ( 9 year for inverter compressor) will continue even after the expiry of 1 year period from the date of purchase. This warranty covers
Compressor only. Gas/Gas Charging will be charged to the customer. Gas charging is included only when compressor is defective & inoperative. During the
additional warranty period, it does not cover any part such as condenser, freezer, capillary, suction line, overload protector, relay, thermostat etc.. Standard
visiting charges will be applicable within the municipal limit of town where LG Electronics India Pvt. Ltd. (LGEIL) has it's Authorized Service centre, Service
outside municipal limit will attract to and fro traveling, other incidental expenses in addition to standard visiting charges, as prevailing from time to time.
During the warranty period, only the parts replaced or repaired shall be free of costs, but service charges shall always be payable by the customer.
CUSTOMER'S COPY
MODEL No. :
DATE OF PURCHASE :
UNIT SERIAL No. :
TERMS & CONDITIONS
1. The warranty is confined to the first purchaser of the Refrigerator only & is non-transferable.
2. Repairs & replacements will be carried out by the dealer from whom the product has been purchased, or through the Authorized Service Centers of
LGEIL. In case the customer shifts the place of residence during warranty period, it is advised to contact Authorized Service Centre directly or call
our help line.
3. Repairs under warranty shall be carried out by an authorized service personnel only. The details of centralized help lines are attached.
4. For units installed beyond municipal limits of the jurisdiction of company's Authorized Service Center, it is responsibility of the purchaser to contact
the nearest authorized service center and bring the unit to the authorized service center at its own cost and risk. All expenses incurred in collecting
the units or parts thereof from the company's authorized service center, as well as expenses incurred with deputizing of service personnel/technicians
towards conveyance and other incidentals etc. will be borne by the customer. Local Charges for transportation and handling charges may vary from
location to location. Customers are advised to verify before. In case the customer desires to bring the unit on its own to the Authorized Service Centre,
the same shall be at its own risks & consequences.
5. The concerned authorized service center will advise the customer whether to effect the repairs at site or at the authorized service center.
6. Call registered with the centralized helpline/Authorized service center, wherein only cleaning of the unit/parts in the unit due to dust accumulation on
portions of the unit, general explanations/returning, are not to be considered as defects.
7. In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of
the warranty. Replacement of parts would be purely at the discretion of LGEIL alone. In case the replacement of the entire unit is being made, (subject
to the sole discretion of LGEIL), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the
model of price equivalent at the time of purchase.
8. In case of any damage to the product / customer abuse/ repairs by un-authorised personnels/ misuse detected/ by the Authorized Service Center
personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on a chargeable basis only.
9. This warranty shall not cover any consequential or resulting liability, damage or loss to property or life arising directly or indirectly out of any defect in
the Refrigerator. The company's obligation under this warranty shall be limited to repair or providing replacement of defective parts only under the
warranty period.
10. The company or its Authorized Service Center reserves the right to retain any part/s or component replaced at its discretion, in the event of a defect
being noticed in the equipment during warranty period.
11. While the company will make every effort to carry out repairs at the earliest, it however is made expressly clear that the company is under no
obligation to do so in a specified period of time.
12. Warranty does not cover accessories external to the equipment supplied by the dealer.
13. If any coloured internal or external components are replaced, there will be commitment to ensure that the shades match with the original or other
components. The replaced shades, patterns, tints may vary from the customer's unit due to continuous usage of the unit. Any matching components
changed at customer's request will be on chargeable basis except the component which actually needed.
1.The warranty card is not completed properly at the time of purchase. 2. The completed warranty card is not presented to authorized service personnel at
the time of service of the product. 3. This limited warranty shall not apply in cases of damages caused to the product by abnormal use, abnormal conditions,
normal wear and tear, rodent/insect infestation, improper storage, unauthorized modifications, unauthorized connections, unauthorized repair, misuse,
neglect, abuse, accident, alteration, improper installation, lightening, blown fuses, ingress of water, fire or Acts of God, improper ventilation, accidental
dropping or excessive shock or any external cause beyond LG s control. 4. The warranty is not valid in case, the serial number is deleted, defected or altered.
5. Damage to the product or any part/s due to transportation or shifting is not covered by warranty. 6. a) This warranty will automatically terminate on the
expiry of the warranty period of 12 months, even if the Refrigerator may not be in use for any time during the warranty period for any reason. b) The warranty
on compressor will automatically terminate on expiry of 4 year (9 year for inverter compressor) or 9*(Selected Model) years (after 1 year warranty period)
even if the Refrigerator may not be in use for any time during the said period for any reason. 7. Only courts in state of Delhi and places where LGEIL has it's
branch office shall have the jurisdiction for settling any claims, disputes arising under the warranty.
