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Limited Warranty Statement
Rules. Except as otherwise provided for, LG waives any rights it may
have to seek attorneys’ fees and expenses from you if LG prevails in
the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may
choose to have the arbitration conducted solely on the basis of (1)
documents submitted to the arbitrator, (2) through a telephonic hearing,
or (3) by an in-person hearing as established by the AAA Rules. If your
claim exceeds $25,000, the right to a hearing will be determined by the
AAA Rules. Any in-person arbitration hearings will be held at a location
within the federal judicial district in which you reside unless we both
agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you
opt out, neither you nor LG can require the other to participate in an
arbitration proceeding. To opt out, you must send notice to LG no later
than 30 calendar days from the date of the first consumer purchaser’s
purchase of the product by either: (i) sending an e-mail to optout@lge.
com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-
980-2973. You must include in the opt out e-mail or provide by
telephone: (a) your name and address; (b) the date on which the product
was purchased; (c) the product model name or model number; and (d)
the IMEI or MEID or Serial Number, as applicable (the IMEI or MEID or
Serial Number can be found (i) on the product box; (ii) on a label on the
back of the product beneath the battery, if the battery is removable. You
may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of
notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the
coverage of the Limited Warranty in any way, and you will continue to
enjoy the full benefits of the Limited Warranty. If you keep this product
and do not opt out, then you accept all terms and conditions of the
arbitration provision described above.
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