LG GFM61MCCSD страница 32 Скачать руководство пользователя

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TROUBLESHOOTING

Wi-Fi

Customer Care and Service

Contact an LG Electronics customer information centre.
• To find informaion on LG authorized service centre, visit our website at www.lg.com.
• Only qualified service personnel from LG authorized service centre should disassemble, repair, or

modify the appliance.

• Spare parts referenced in Regulation EU 2019/2019 are available for 7 years (only door gaskets are

available for 10 years).

• To purchase spare parts, contact an LG Electronics customer information centre or our website at

www.lg.com.

NOTE

• Regulation EU 2019/2019, valid from 1st March 2021, is related to the Energy Efficiency classes by

Regulation EU 2019/2016.

• For more information about the energy efficiency of the appliance, visit https://ec.europa.eu and search

using the model name (valid from 1st March 2021).

• Scan the QR code on the energy label supplied with the appliance, which provides a web link to the

information related to the performance of the appliance in the EU EPREL database. Keep the energy

label for reference and all other documents supplied with the appliance (valid from 1st March 2021).

Symptoms

Possible Cause & Solution

Your home appliance

and smartphone are

not connected to the

Wi-Fi network.

The password for the Wi-Fi that you are trying to connect to is incorrect.

• Find the Wi-Fi network connected to your smartphone and remove it, then

LG ThinQ

Mobile data for your smartphone is turned on.

• Turn off the

Mobile data

of your smartphone and register the appliance

using the Wi-Fi network.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English

letters and numbers. (Do not use special characters.)

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4

GHz and connect the appliance to the wireless router. To check the router

frequency, check with your Internet service provider or the router

manufacturer.

The distance between the appliance and the router is too far.

• If the distance between the appliance and the router is too far, the signal

may be weak and the connection may not be configured correctly. Move

the location of the router so that it is closer to the appliance.

global_main.book.book Page 32 Wednesday, February 10, 2021 8:25 AM

Содержание GFM61MCCSD

Страница 1: ...mplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH www lg com Copyright 2021 LG Electronics Inc All Rights Reserved global_main book book Page 1 Wednesday February 10 2021 8 25 AM ...

Страница 2: ...VIRONMENT 10 INSTALLATION Before Installation 11 Levelling the Appliance 13 Turning on the Power 14 Moving the Appliance for Relocation 14 OPERATION Before Use 15 Product Features 18 Control Panel 19 Door Handle 20 Icemaker 20 Shelf 21 Freezer Drawer 22 Air Filter 22 SMART FUNCTIONS LG ThinQ Application 23 Smart Diagnosis 25 MAINTENANCE Cleaning 27 TROUBLESHOOTING Before Calling for Service 28 glo...

Страница 3: ... from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbo...

Страница 4: ...ls and other residential type environments bed and breakfast type environments catering and similar non retail applications This refrigerating appliance is not intended to be used as a built in appliance This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the ...

Страница 5: ...means to accelerate the defrosting process Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours Do not use electrical appliances inside the refrigerator Make sure not to get a body part such as a hand or foot stuck while moving the appliance Disconnect the power cord before cleaning the appliance interior or exterior Do not spray water or inflamm...

Страница 6: ...liance securely Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Do not place the appliance in direct sunlight or expose it to the heat from heating appliances such as st...

Страница 7: ... can cause suffocation Do not plug the appliance into a multi socket adapter which does not have a power cable mounted The appliance should be connected to a dedicated power line which is separately fused Do not use a multi socket outlet which is not properly grounded portable In case of using a properly grounded multi socket outlet portable use the multi socket outlet with the current capacity of...

Страница 8: ...ion Do not put animals such as pets into the appliance Do not place heavy or fragile objects containers filled with liquid combustible substances flammable objects such as candles lamps etc or heating devices such as stoves heaters etc on the appliance Do not place any electronic appliance such as heater and mobile phone inside the appliance If there is a gas leakage isobutane propane natural gas ...

Страница 9: ...nt shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with hands Do not hang from the appliance doors storage room shelf or climb up into it Do not store an excessive amount of water bottles or containers for side dishes on the door baskets Do no...

Страница 10: ... that waste electrical and electronic products WEEE should be disposed of separately from the municipal waste stream Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and oth...

Страница 11: ...iance width Ambient Temperature The appliance is designed to operate within a limited range of ambient temperatures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from...

Страница 12: ... NOTE Reversing the doors must be performed by the qualified personnel of LG Electronics If not the doors will not be covered by the warranty Connecting the Freezer and Fridge This feature is only available on some models You can install your appliance in pairs by calling to the LG Electronics service centre NOTE Installation condition is not covered by the warranty Connecting the freezer and frid...

Страница 13: ... instructions below 1 Turn the levelling leg clockwise to raise that side of the appliance or counterclockwise to lower it 2 Open the doors and check to make sure that they close easily Door Alignment If the door of the appliance is not level adjust the difference in the height of appliance door 1 Open the door and use the spanner a to loosen the keeper nut by turning it to the left 2 Use the span...

Страница 14: ... 3 or 4 hours before you put food into the appliance If you add food before the appliance has cooled completely your food may spoil Moving the Appliance for Relocation Preparing for Relocation 1 Remove all food from inside the appliance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to pre...

Страница 15: ...rt the error code If you turn off the power the repair technician from the our information centre may have difficulty finding the problem High Temperature Alarm The high temperature alarm is a function that warns when the temperature of the freezer increases enough to be a problem The freezer temperature display LED flashes and the alarm sounds This alarm sounds in the following cases When the app...

Страница 16: ...pliance Cold air can not circulate properly if the appliance is overfilled If you set an excessively low temperature for food it may become frozen Do not set a temperature lower than the required temperature for the food to be stored correctly In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the ...

Страница 17: ...sh at a temperature of 4 C or lower NOTE If you remove the label it may no longer function properly If you remove the label some adhesive will remain stuck to the appliance RN global_main book book Page 17 Wednesday February 10 2021 8 25 AM ...

Страница 18: ...o any desired position c Freezer Shelf This is where frozen foods such as meat fish and ice cream can be stored To freeze food items quickly store the food in the shelf zone Food items will freeze most quickly in the zone Do not store ice cream or food which will be stored for a long period of time The actual number of shelves will differ from model to model d Ice Tray 1 This is where ice is manua...

Страница 19: ...y occur and energy consumption may increase c Eco Friendly This function is useful when you are away on a holiday as it reduces energy consumption When this mode is on the freezer temperature is 15 C When this mode is off the freezer temperature return to the previous temperature settings This function is enabled and disabled in turn each time you press the button When this mode is on the other bu...

Страница 20: ...ing If there is any finger or skin contacts to the control panel while cleaning it the button function may operate Door Handle The appearance or components of the appliance may differ from model to model Using Easy Open Door To easily open the door hold the handle and softly turn it to the right Icemaker This feature is only available on some models Using the Icemaker This feature is only availabl...

Страница 21: ...ing water on the ice tray Using the Ice Tray This feature is only available on some models This is where ice is manually produced Fill the ice tray with water up to the marked water line WARNING Fill with potable water only CAUTION Be careful not to twist the ice tray with force as it can be broken If you open and close the freezer door frequently it may take longer for water to be frozen NOTE If ...

Страница 22: ...der of the removal process Air Filter Reusing the Air Filter You can remove the odors absorbed by the Air Filter and reuse it 1 Pull out the drawer in the on the bottom compartment 2 Press on the hook inside the top compartment and then take out the Air Filter 3 Dry it using a hair dryer or by exposing it to sunlight The filter is reusable To increase deodorizing performance a natural palm wood ma...

Страница 23: ... becomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that f icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or refer ...

Страница 24: ...ication and follow the instructions in the application to register the appliance Re registering the Appliance or Registering Another User Press and hold the Wi Fi button for 3 seconds to temporarily turn it off Run the LG ThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The f ...

Страница 25: ...out prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions provided in the LG ThinQ appli...

Страница 26: ...peaker hole 4 After the data transfer is complete the diagnosis will be displayed in the application NOTE For best results do not move the phone while the tones are being transmitted global_main book book Page 26 Wednesday February 10 2021 8 25 AM ...

Страница 27: ...ecommended to maintain reliable and economical operation of the unit Keep the air vents on the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stain...

Страница 28: ... If the problem persists contact an electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did y...

Страница 29: ...ation will disappear soon after you close the appliance door you can wipe it with a dry cloth Do you open and close the appliance door too frequently Condensation can form due to the temperature difference from the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or sealed container Frost has formed in th...

Страница 30: ...d from a sink or another place Is there water on the bottom of the appliance Check if the water is from the thawed frozen food or a broken or dropped container Symptoms Possible Cause Solution Symptoms Possible Cause Solution The appliance door is not closed tightly Is the appliance leaning forward Adjust the front feet to raise the front side slightly Were the shelves properly assembled Refit the...

Страница 31: ...ance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted Appliance with linear compressor was moved while operating Normal operation If the compressor does not stop rattling after three minutes turn the power to the appliance off and then on again Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments Normal...

Страница 32: ...s supplied with the appliance valid from 1st March 2021 Symptoms Possible Cause Solution Your home appliance and smartphone are not connected to the Wi Fi network The password for the Wi Fi that you are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off th...

Страница 33: ...33 TROUBLESHOOTING ENGLISH The model name can be found on the rating label of the appliance global_main book book Page 33 Wednesday February 10 2021 8 25 AM ...

Страница 34: ...global_main book book Page 34 Wednesday February 10 2021 8 25 AM ...

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