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TROUBLESHOOTiNg

TROUBLESHOOTING

Review the Troubleshooting section before calling for service; doing so will save you both time 
and money.

Problem

Possible Causes

Solutions

Fridge and 
Freezer section 
are not cooling.

The fridge display control is set 
to OFF (some models).

Cancel the OFF mode so that the unit 
commences operation. Refer to the Setting the 
Controls section for proper temperature settings, 
or call Customer Service if OFF remains on the 
Display panel.

Fridge is in the defrost cycle.

During the defrost cycle, the temperature of each 
compartment may raise slightly. Wait 40 minutes 
to confirm the proper temperature has been 
restored once the defrost cycle has completed.

Fridge was recently installed.

It may take up to 24 hours for each compartment 
to reach the desired temperature.

Fridge was recently relocated.

If the fridge was stored for a long period of time 
or moved on its side, it is necessary for the fridge 
to stand upright for 24 hours before connecting it 
to power.

Cooling System  
runs too much.

Fridge is replacing an older 
model.

Modern fridges require more operating time but 
use less energy due to more efficient technology.

Fridge was recently plugged in 
or power restored.

The fridge will take up to 24 hours to cool 
completely.

Door opened often or a large 
amount of food / hot food was 
added.

Adding food and opening the door warms the 
fridge, requiring the compressor to run longer in 
order to cool the fridge back down. In order to 
conserve energy, try to get everything you need 
out of the fridge at once, keep food organized so 
it is easy to find, and close the door as soon as 
the food is removed. (Refer to the Food Storage 
Guide.)

Doors are not closed 
completely.

Firmly push the doors shut. If they will not shut all 
the way, see the Doors will not close completely 
or pop open section in Parts & Features 
Troubleshooting.

Fridge is installed in a hot 
location.

The compressor will run longer under warm 
conditions. At normal room temperatures 
70°F(21°C) expect your compressor to run 
about 40% to 80% of the time. Under warmer 
conditions, expect it to run even more often. The 
fridge should not be operated above 110°F(43°C).

Condenser / back cover is 
clogged.

Use a vacuum cleaner with an attachment to 
clean the condenser cover and vents. Do not 
remove the panel covering the condenser coil 
area. Disconnect the mains before cleaning.

Содержание GF-D725BML

Страница 1: ...M FREEZER FRIDGE Please read this owner s manual thoroughly before operating and keep it handy for reference at all times GF D725BML www lg com Copyright 2017 2018 LG Electronics Inc All Rights Reserved MFL68302753_Rev 02 ...

Страница 2: ...tion Location 19 Food Storage Tips 19 Storing Frozen Food 20 Adjusting the Fridge Shelves 20 Detaching the Shelf 20 Refitting the Shelf 21 Using the Folding Shelf 21 When Closing the Door 22 Big Fresh Zone 22 Removal of the Big Fresh Zone drawer 22 Refitting the Big Fresh Zone drawer 23 How to disassemble and assemble the vegetable box 24 Extra Space 24 Tilting Fresh Basket 25 Tilting Fresh Basket...

Страница 3: ...re than 60 seconds a warning alarm sounds in 30 second intervals until it is closed Express Freeze The freezer section is maintained at the coldest temperature for a 24 hour period before automatically resuming normal operation The freezer display temperature will not change when Express Freeze is engaged It will also enhance ice production whilst it is on Auto Closing Hinge The fridge doors close...

Страница 4: ...use It is the user s responsibility to replace a standard 2 prong wall outlet with a standard 3 prong wall outlet Do not install the fridge where there may be a danger of it falling Installation on a non sturdy timber floor may cause difficulty in door alignment and cause the cabinet to deform Use DO NOT allow children to climb stand or hang on the fridge doors or shelves in the fridge They could ...

Страница 5: ... hands on the automatic ice making mechanism while the fridge is plugged in When dispensing ice from the dispenser do not use crystal ceramics Do not touch the cold surfaces in the freezer compartment with wet or damp hands when your fridge is in operation Do not put glass containers glass bottles or beverage cans in the freezer Do not store explosive substances such as aerosol cans with a flammab...

Страница 6: ...autions should be followed including the following SAVE THESE INSTRUCTIONS This appliance contains a small amount of isobutane refrigerant R600a natural gas with high environmental compatibility but it is also combustible When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged Refrigerant squirting out of the pipes could ...

Страница 7: ...our convenience The appearance and specifications of the actual product may differ depending on the model Fridge Exterior Applicable to some models only LED Display Displays the fridge and freezer s target temperature the water filter condition and the dispenser status Door in Door release Button Fridge Freezer Door in Door release Button ...

Страница 8: ... Freezer Basket Ice Maker Door In Door Folding Shelf Big Fresh Zone Freezer Basket Extra Space Drawer Drawer LED interior lamps The interior lamps light up the inside of the fridge Dairy Product Bin Used to preserve dairy products Shelf Big Fresh Zone Door In Door Tilting Fresh Basket Shelf Pure N Fresh Filter ...

Страница 9: ...e kept for cool air circulating freely Do not set the temperature of fridge lower than needed Do not put the food near the temperature sensor Allow hot food to cool prior to storing Placing hot food in the fridge freezer could spoil other food and lead to higher electric bills Do not block air vents with food Smooth circulation of cold air keeps fridge freezer temperature even Do not open the door...

Страница 10: ...e labels the model and serial number label or the Tech Sheet that is located under the front of the fridge To remove any remaining tape or glue rub the area briskly with your thumb Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers Wipe with warm water and dry Do not use sharp instruments rubbing alcohol flammable fluid...

Страница 11: ...ance from each adjacent wall when installing the appliance A C E H F G B D Size A 912 mm B 1797 mm C 758 mm D 20 mm E 733 mm F 738 mm G 996 mm H 1637 mm Ambient Temperature The appliance is designed to operate within a limited range of ambient temperatures depending on the climate zone Do not use the appliance at a temperature exceeding the limit The internal temperatures could be affected by the ...

Страница 12: ... fridge If the right door is lower lift the right door and insert an additional 3 snap ring using a long nose plier until both doors are level 3 Remove the door by raising it from the lower hinge How to Remove the Freezer Door TURN OFF THE MAIN POWER Same procedure for left and right doors 1 Remove the inner hinge bolt 2 Twist the hinge to raise the pivoting end so that the door can be lifted off ...

Страница 13: ...he Adjust Hinge pin 2 Rotate the Adjust hinge pin either clockwise or counter clockwise using the narrow side of the spanner spanner to adjust the level difference between the fridge door and freezer door this method provides limited adjustment 3 After adjusting door height firmly tighten the Locking nut counter clockwise until secured Caution Do not adjust the hinge pin height level too much The ...

Страница 14: ...d before use Read the Turning On The Power section Your plug type might be different from the picture Caution Putting food in the fridge before it has cooled could cause the food to spoil or a bad odor could remain inside the fridge Wait for the fridge to cool Allow your fridge to run for at least three to four hours before putting food in it Check the flow of cold air in the freezer compartment t...

Страница 15: ...ases both ice making and freezing capabilities When you touch the Express Freeze button the graphic will illuminate in the display and will continue for 3 hours The function will automatically disable itself after 3 hours You can stop this function manually by touching the button one more time Pure N Fresh When the Replace lamp is on replace the Pure N Fresh filter When the Replace lamp is turned ...

Страница 16: ...s to connect to the network The icon blinks while the connection is being made then turns on once the connection is successfully made Control Lock The Control Lock function disables the button functions only on the display When power is initially connected to the refrigerator the Lock function is off If you want to activate the Lock function to lock other buttons press and hold the Lock button for...

Страница 17: ...d frozen food or frequently taken out foods Ice Maker If necessary preserve ices made in icemaker Drawer 1 Preserve small packaged frozen food or frequently taken out foods Drawer 2 Preserve frozen food to keep it long Tilting Fresh Basket Preserve short term ready to eat vegetables Door In Door Preserve frequently taken out foods such as beverages snacks etc Big Fresh Zone Preserve vegetables and...

Страница 18: ...not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature Note If you are leaving home for a short period of time like a short vacation the fridge should be left on Refrigerated foods that are able to be frozen will stay preserved longer if stored in the freezer If you are leaving the appliance turned off for an extended ...

Страница 19: ...r plastic container and store in crisper Fish Store fresh fish and shellfish in the freezer section if they are not being consumed the same day of purchase It is recommended to consume fresh fish and shellfish the same day purchased Leftovers Cover leftovers with plastic wrap aluminum foil or plastic containers with tight lids Storing Frozen Food Freezing Your freezer will not quick freeze a large...

Страница 20: ...s Containers without tight lids Wax paper or wax coated freezer wrap Thin semi permeable wrap Adjusting the Fridge Shelves The shelves in your fridge are adjustable to meet your individual storage needs Your model may have either glass or wire shelves Adjusting the shelves to fit different heights of items will make finding the exact item you want easier Doing so will also reduce the amount of tim...

Страница 21: ...o not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Glass shelves are heavy Use special care when removing them Caution To reduce the risk of door scratches and breaking the door centre mullion please make sure that the fridge door mullion is always folded in The door Alarm will sound if the door remains open after 1 mi...

Страница 22: ... Zone Removal of the Big Fresh Zone drawer 1 Pull the drawer back to the end of its travel 2 Lift the front of the draw up and remove it from its guide Refitting the Big Fresh Zone drawer 1 Insert the left and right roller of the drawer into the guides whilst the draw is slightly lifted at the front and push it in gently while lowering it at the same time 2 Push it in gently while lowering it at t...

Страница 23: ...er 2 Lift the vegetable box with both hands and make space in the back by pulling it toward you 3 Grab the back side with one hand to lift the vegetable box and at this time take it out as tilted How to assemble vegetable box 1 Lift the vegetable box askew and push into the refrigeration chamber 2 Lift the vegetable box horizontally with the height as high as the vegetable box in the refrigeration...

Страница 24: ...helves Extra Space Store small foods like eggs ham cheese etc Open and close pushing or pulling grips Multi collection corner supporter Caution Do not allow children to hang from the basket when it is open or closed This will damage the basket and could cause injury Tilting Fresh Basket Ideal for storing vegetables soon to be eaten To open lift the latch and gently pull the basket back To close pu...

Страница 25: ...on the Home Bar until you hear a click sound You can store more food in the larger Home Bar With the larger storage room you can organize your foods better Press until you hear the Click sound When you turn the lever below the left door upward the door opens along with click sound Door In Door Left Door In Door Right Tilting Fresh Basket Disassembly 1 Raise magicspace cover up and take it out 2 Ho...

Страница 26: ...ake it out 3 Move floating basket to the top compartment from magic space cover from which daily corner is removed Door In Door Shelf Disassembly Applicable to some models only 1 Raise magicspace cover up and take it out Hold both ends of the basket and lift up the front part of the basket Assemble in the same method as disassembly Left two separate units type Right single unit type ...

Страница 27: ...g the Moving Door Basket allows taller food items to be stored more conveniently Caution Remove all food items from basket before moving it up or down Not doing so could cause damage to the basket or food items Ice Maker To make ice cubes fill the ice tray with water and insert in its position To remove ice cubes hold the lever of the tray and pull turn gently Then ice cubes drop in to the ice cub...

Страница 28: ...ide space available by taking out the ice maker or fresh zone from the top compartment according to the purpose of use Use the bottom compartment for frozen foods Dried fish condiments The sliding freezer drawers allow easy access and convenience of use Freezer Drawer Removal 1 Pull out the Freezer drawer to the end of its travel as per below fig and remove all of the contents 2 When the drawer is...

Страница 29: ... 2 Continue to push in the drawer all the way while lowering the drawer to the correct level Freezer Fridge basket You can store small packaged frozen food Freezer basket small packaged refrigerated food or beverages Fridge basket such as milk water juice beer etc Do Not store ice cream or foods intended for long term storage in the Freezer Basket To remove the basket hold the basket with both han...

Страница 30: ...ed by network connection If the appliance is having trouble connecting to the Wi Fi network it may be too far from the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength The Wi Fi connection may not connect or may be interrupted because of the home network environment The network connection may not work properly depending on the Internet service provider The surro...

Страница 31: ...l Appliance Registration Run the LG SmartThinQ application and follow the instructions in the application to register the appliance Re registering the Appliance or Registering Another User Press and hold the Wi Fi button for 3 seconds to temporarily turn it off Run the LG SmartThinQ application and follow the instructions in the application to register the appliance Note To disable the Wi Fi funct...

Страница 32: ... After the data transfer is complete the service agent will explain the result of the Smart Diagnosis NOTE Position the phone so that its microphone is aligned with the speaker hole The Smart Diagnosis sound is generated after around three seconds Do not take the phone off the speaker hole while the data is transmitted Hold the phone to the upper right speaker hole and wait while the data is trans...

Страница 33: ... use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Caution Do not use a rough cloth or sponge when cleaning the interior and exterior of the fridge Do not place your hand on the bottom surface of the fridge when opening and closing Warning Use non flammable cleaner Failure to do so can result in fire explosion...

Страница 34: ...l Condenser Coil Cover Use a vacuum cleaner with an attachment to clean the condenser cover and vents located at the rear of the appliance Do not remove the panel covering the condenser coil area Always disconnect the main power before cleaning 2 Installing a New Pure N Fresh filter Place the new filter inside of the cover with the side that says Front facing outward Turn the filter cover to the r...

Страница 35: ...uire more operating time but use less energy due to more efficient technology Fridge was recently plugged in or power restored The fridge will take up to 24 hours to cool completely Door opened often or a large amount of food hot food was added Adding food and opening the door warms the fridge requiring the compressor to run longer in order to cool the fridge back down In order to conserve energy ...

Страница 36: ...d not be operated in temperatures above 110 F 43 C A large amount of food or hot food was added to either compartment Adding food warms the compartment requiring the cooling system to run Allowing hot food to cool to room temperature before putting it in the fridge will reduce this effect Doors not closed correctly See the Doors will not close correctly or pop open section in Parts Features Troubl...

Страница 37: ...aging to prevent condensation and frost Food is freezing in the fridge compartment Food with high water content was placed near an air vent Rearrange items with high water content away from air vents Fridge temperature control is set incorrectly If the temperature is too cold adjust the control one increment at a time and wait for the temperature to stabilize Refer to the Setting the Controls sect...

Страница 38: ...ion Fridge is not resting solidly on the floor Floor is weak or uneven or leveling legs need to be adjusted See the Door Alignment section Fridge with linear compressor was jarred while running Normal Operation Whooshing Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation G...

Страница 39: ...e dirty or sticky Clean the gaskets and the surfaces that they touch Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning Door was recently closed When you open the door warmer air enters the fridge As the warm air cools it can create a vacuum If the door is hard to open wait one minute to allow the air pressure to equalize then see if it opens more easily Fridge wobble...

Страница 40: ...ame SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manuf...

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