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41

TROUBLESHOOTING

ENGLISH

Vibrating

If the side or back of the appliance is touching a cabinet or wall, some of 

the normal vibrations may make an audible sound.

•  To eliminate the noise, make sure that the sides and back do not make any 

contact with any wall or cabinet.

Symptoms

Possible Cause & Solution

global_main.book.book  Page 41  Monday, August 31, 2020  1:42 PM

Содержание GC-L247KQDV

Страница 1: ...installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL70583743 Rev 00_083120 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved global_main book book Page 1 Monday August 31 2020 1 42 PM ...

Страница 2: ...g the Fridge and Freezer Door 12 Connecting the Water Line 13 Levelling and Door Alignment 14 Turning on the Power 15 Moving the Appliance for Relocation 16 OPERATION Before Use 17 Product Features 19 Control Panel 21 Ice and Water Dispenser 22 Automatic Icemaker 23 Door in Door 24 Drawer 25 Shelf 26 Icemaker 26 Door Basket 27 SMART FUNCTIONS LG ThinQ Application 29 Smart Diagnosis 29 MAINTENANCE ...

Страница 3: ...TROUBLESHOOTING Before Calling for Service 34 global_main book book Page 3 Monday August 31 2020 1 42 PM ...

Страница 4: ...ppliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instructions ...

Страница 5: ...g gas used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service centre Do not locate multiple portable outlet sockets or portable power supplies at...

Страница 6: ...or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Risk of ...

Страница 7: ...to unplug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against the power plug Do not connect a plug adapter or other accessories to the power plug Do not modif...

Страница 8: ...e appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long period of time Do not touch the pow...

Страница 9: ...t touch the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not use or store flammable or combustible substances ether benzene alcohol chemi...

Страница 10: ...se the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an authorized service centre Prevent animals from nibbling on the power cable or water hose Never eat frozen foods immediately after they have been taken out in the freezer compartment Make sure not to get a hand or foot stuck upon opening or closing ...

Страница 11: ...pending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC Accessories 1 This feature is only ...

Страница 12: ... top of the appliance Lift the hook located at the bottom of the front side of the cover with a flat head screwdriver 2 Disconnect all wire harnesses a Unscrew the ground wire b 3 Rotate the hinge lever e counterclockwise Lift the top hinge d free of the hinge lever latch c CAUTION When lifting the hinge free of the latch be careful that the door does not fall forward It is recommended that two or...

Страница 13: ...s required to operate the water dispenser If the refrigerator is installed in an area with low water pressure below 138 kPa you can install a booster pump to compensate for the low pressure If a reverse osmosis water filtration system is connected to your cold water supply the water pressure to the reverse osmosis system needs to be a minimum of 138 kPa to 827 kPa 1 4 8 4 kgf cm WARNING Unplug the...

Страница 14: ... be purchased if your tap fitting does not match the thread size of the connector provided Checking the Water Connection 1 Turn on the water supply and switch on the appliance Carefully check all fittings for possible leaks due to poorly fitted hoses 2 Press and hold the Water Filter button for three seconds The new water filter has been activated 3 Place a cup under the water dispenser to verify ...

Страница 15: ...se the spanner a to loosen the keeper nut by turning it to the left 2 Use the spanner b to adjust the height by turning the adjustment hinge pin to the left or to the right CAUTION Do not adjust the height of the appliance door more than 3 mm 3 Use the spanner a to fasten the keeper nut by turning it to the right NOTE Leveling the doors may not be possible when the floor is not leveled or is of we...

Страница 16: ...pliance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more than two people carefully When transporting the appliance over a long distance keep the appliance upright 5 After installing the appliance connect th...

Страница 17: ...ian from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent de...

Страница 18: ...n the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal check the condition of the food Max Freezing Capacity Express Freeze function will allow the freezer to reach its maximum freezing capacit...

Страница 19: ...ch as meat fish and ice cream can be stored d Freezer Drawer 1 This is for long term storage of frozen items e Freezer Door Basket This is where small packaged frozen food or frequently used foods can be stored f Door in Door Compartment 1 This is where foods which are taken out frequently such as beverages and snacks are stored g Bottle Rack 1 This is where drinks tall bottles or containers are s...

Страница 20: ...ance between the sensor and food to accurately sense the temperature l Water Tank 1 This is where water to supply the dispenser or the automatic icemaker is stored It requires manual filling m Fresh Vegetable Drawer 1 This is where fruits and vegetables are stored to help maintain freshness by adjusting the humidity controller n Egg Box 1 This is where eggs are stored Do not use it as the ice bin ...

Страница 21: ...ense cubed ice water or crushed ice c Fridge Press this button repeatedly to select a desired temperature between 1 C and 7 C The initial fridge temperature is 4 C NOTE The actual inner temperature varies depending on the food status as the indicated setting temperature is a target temperature not actual temperature within the appliance d Express Freeze Express Frz This function can quickly freeze...

Страница 22: ...enser CAUTION Keep children away from the dispenser to prevent children playing with or damaging the controls Throw away the first few batches of ice about 20 cubes and 7 cups of water This is also necessary if the appliance has not been used for a long time Clean the water dispensing system if they have not been used for 48 hours Flush the water system connected to a water supply if water has not...

Страница 23: ...int from a cloth may adhere to the outlets Cleaning the Dispenser Tray Wipe the entire area with a damp cloth The dispenser tray may become wet easily due to spilled ice or water Automatic Icemaker This feature is only available on some models This feature may vary depending on model purchased Before Using the In Door Icemaker The icemaker produces ice normally when approximately 48 hours have pas...

Страница 24: ... automatically make 70 182 cubes at a time within a 24 hour period if conditions are favorable This amount may vary according to the environment ambient temperature around the appliance frequency of the door being opened amount of food stored in the appliance etc a Power Switch b Auto Shutoff feeler arm In Door Icemaker The automatic icemaker can automatically make 70 182 cubes at a time within a ...

Страница 25: ...the fridge doors are fully open before removing and refitting the drawers Using the Vegetable Drawer 1 This feature is only available on some models The humidity in the vegetable crisper drawer can be controlled by sliding the lever in either direction If moved to the left side the air guide will be open and allow air to circulate through the drawer for reduced humidity If moved to the right side ...

Страница 26: ...he shelf out 3 Mount them in the reverse order of the removal process CAUTION Glass shelves are heavy Use special care when removing them Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Make sure that shelves are level from one side to the other Failure to do so may result in the shelf falling or food spilling Icem...

Страница 27: ... the ice tray with potable water up to the water line 3 Place the ice tray back to its position carefully 4 Rotate the icemaker handle clockwisely 5 Lift and remover the ice storage bin slightly Icemaker Type B 1 1 Fill the ice tray with potable waterand place it in the freezer compartment 2 After the water is frozen hold theice tray at its ends and twist gently NOTE You can remove the icemaker or...

Страница 28: ...28 OPERATION 2 Refit the door baskets in the reverse order of the removal process 3 Mount them in the reverse order of the removal process global_main book book Page 28 Monday August 31 2020 1 42 PM ...

Страница 29: ...s such as but not limited to Wi Fi unavailability Wi Fi disconnection local app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG...

Страница 30: ...ng your phone to the speaker until the data transfer is complete 4 After the data transfer is complete the diagnosis will be displayed in the application NOTE For best results do not move the phone while the tones are being transmitted global_main book book Page 30 Monday August 31 2020 1 42 PM ...

Страница 31: ...nce clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grain This helps reduce surface s...

Страница 32: ... 6 months at the rated capacity or if a noticeable reduction in flow rate occurs Where a backflow prevention device is installed on a water system a device for controlling pressure due to thermal expansion must be installed Ensure all tubing and fittings are secure and free of leaks NOTE While the testing was performed under standard laboratory conditions actual performance may vary It is essentia...

Страница 33: ... Push fit connector type 1 1 Remove the screw cap 2 Pull the pipe out from the water fitler 3 Push the pipe into the water fitler making sure the end is fully sealed 4 Insert the screw cap until the colored line in the water filter is no longer visible 5 Press and hold the Water Filter button for three seconds That resets the Replacement Filter icon The new water filter has been activated 6 Dispen...

Страница 34: ...CI If the problem persists contact an electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did...

Страница 35: ... setting Did you put in food with a strong smell Store foods with strong smells in sealed containers Vegetables or fruit may have spoiled in the drawer Throw away rotten vegetables and clean the vegetable drawer Do not store vegetables too long in the vegetable drawer Symptoms Possible Cause Solution global_main book book Page 35 Monday August 31 2020 1 42 PM ...

Страница 36: ...cemaker button on the control panel For more details on how to use visit LG Electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature is too warm ice will be produced slowly or not at all Set the Freezer temperature to 18 C for normal operation of the automatic icemaker Have you been opening the appliance door frequently If you o...

Страница 37: ...een used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter according to the filter replacement period Have you flushed out the filter properly in the initial stage after installing it When you install or replace the filter for the first time...

Страница 38: ...fridge or freezer compartment Is the air entry or exit of the freezer compartment blocked Make sure that air entry or exit is not blocked so that the air can circulate inside Is the freezer compartment overfilled Maintain an appropriate space between items Frost or condensation has formed inside or outside the appliance Did you open and close the appliance door frequently or is the appliance door ...

Страница 39: ...appliance door within one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front levelling legs extended the appliance level and doors aligned Once the door baskets are filled the doors may become misalign...

Страница 40: ...oises Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted See the Door Alignment section Appliance with linear compressor was moved while operating Normal operatio...

Страница 41: ...ouching a cabinet or wall some of the normal vibrations may make an audible sound To eliminate the noise make sure that the sides and back do not make any contact with any wall or cabinet Symptoms Possible Cause Solution global_main book book Page 41 Monday August 31 2020 1 42 PM ...

Страница 42: ...Memo global_main book book Page 42 Monday August 31 2020 1 42 PM ...

Страница 43: ...Memo global_main book book Page 43 Monday August 31 2020 1 42 PM ...

Страница 44: ...global_main book book Page 44 Monday August 31 2020 1 42 PM ...

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