32
TROUBLESHOOTING
Condensation & Frost
The appliance smells of
wood burning.
Special heat treatments have been carried out to compensate for the
weak points of moisture-affected wood and to prevent pest damage.
• The special heat treatment process can smell of the wood burning, but rest
assured that it will disappear naturally after a certain period of time.
Symptoms
Possible Cause & Solution
There is condensation
inside the appliance.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it inside the fridge.
Did you leave the appliance door open?
• Although the condensation will disappear soon after you close the
appliance door, you can wipe it with a dry cloth.
Do you open and close the appliance door too frequently?
• Condensation can form due to the temperature difference from the
outside. Wipe out the dampness with a dry cloth.
Did you put warm or moist food inside without sealing it in a container?
• Store food in a covered or sealed container.
Condensation has
formed inside or
outside the appliance.
Did you open and close the appliance door frequently or is the appliance
door improperly closed?
• Condensation can form if the outside air penetrates inside the appliance.
Is the installation environment humid?
• Condensation can appear on the exterior of the appliance if the installation
area is too humid or on a humid day such as a rainy day. Wipe off any
moisture with a dry cloth.
The front or behind of
the appliance is warm.
There are anti condensation pipes and a ventilation fan fitted to these
areas of the appliance to reduce condensation forming from around the
door area.
• The heat releasing pipe and the ventilation fan to prevent condensation
are installed on the front and behind of the appliance. You may feel it
particularly hot right after the appliance is installed or during the summer.
You can be assured that this is not a problem and is quite normal.
• This is radiated heat through the bottom front (mood light) of the
appliance. Hot air may be felt, but it is not a malfunction.
There is water inside or
outside of the
appliance.
Is there water leakage around the appliance?
• Check if the water has leaked from a sink or another place.
Is there water on the bottom of the appliance?
• Check if water leaks because water spills or the container breaks or falls.
Symptoms
Possible Cause & Solution
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