27
EN
Symptoms
Reason
Solution
Frost has formed in
the freezer
compartment.
Is the air entry or exit of the
freezer compartment blocked?
•
Make sure that air entry or exit is not
blocked so that the air can circulate
inside.
Is the freezer compartment
overfilled?
•
Maintain an appropriate space
between items.
Frost or condensation
has formed inside or
outside the appliance.
Did you open and close the
appliance door frequently or is
the appliance door improperly
closed?
•
Frost or condensation can form if the
outside air penetrates inside the
appliance.
Is the installation environment
humid?
•
Condensation can appear on the
exterior of the appliance if the
installation area is too humid or on a
humid day such as a rainy day. Wipe
off any moisture with a dry cloth.
The appliance is
noisy and generates
abnormal sounds.
Is the appliance installed on a
weak floor or improperly
leveled?
•
Install the appliance on a solid and
flat area.
Does the rear of the appliance
touch the wall?
•
Adjust the installation position to
allow enough clearance around the
appliance.
Are objects scattered behind
the appliance?
•
Remove the scattered objects from
behind the appliance.
Is there an object on top of the
appliance?
•
Remove the object on top of the
appliance.
The side or front of
the appliance is
warm.
There are anti condensation
pipes fitted to these areas of
the appliance to reduce
condensation forming from
around the door area.
•
The heat releasing pipe to prevent
condensation is installed on the front
and side of the appliance. You may
feel it particularly hot right after the
appliance is installed or during the
summer. You can be assured that
this is not a problem and is quite
normal.
There is water inside
or outside of the
appliance.
Is there water leakage around
the appliance?
•
Check if the water has leaked from a
sink or another place.
Is there water on the bottom of
the appliance?
•
Check if the water is from the
thawed frozen food or a broken or
dropped container.
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