LG FWV696 SE Series Скачать руководство пользователя страница 55

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TROUBLESHOOTING

ENGLISH

Customer Care and Service

Contact an LG Electronics customer information centre.
• To find an LG Electronics authorised service personnel, visit our website at

www.lg.com

and follow the

instructions found there.

• Self-repair is not recommended as it could further damage the device and void the guarantee.
• Spare parts referenced in Regulation 2019/2023 are available for a minimum duration of 10 years.

Your home appliance

and smartphone are

not connected to the

Wi-Fi network.

The router frequency is not 2.4 GHz.

• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4

GHz and connect the appliance to the wireless router. To check the router

frequency, check with your internet service provider or the router

manufacturer.

The distance between the appliance and the router is too far.

• If the distance between the appliance and the router is too far, the signal

may be weak and the connection may not be configured correctly. Move

the location of the router so that it is closer to the appliance.

Symptoms

Possible Cause & Solution

global_main.book.book Page 55 Monday, January 10, 2022 1:59 PM

Содержание FWV696 SE Series

Страница 1: ...allation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH FWV696 SE MFL71781373 Rev 00_011022 www lg com Copyright 2022 LG Electronics Inc All Rights Reserved global_main book book Page 1 Monday January 10 2022 1 59 PM ...

Страница 2: ...ents 16 Unpacking the Appliance 17 Levelling the Appliance 18 Connecting the Water Supply Hose 20 Installing the Drain Hose 21 OPERATION Operation Overview 22 Control Panel 23 Preparing the Wash Load 26 Adding Detergents and Softeners 27 Programme Table 30 Drying Programme 35 Extra Options and Functions 38 SMART FUNCTIONS LG ThinQ Application 40 Smart Diagnosis 42 MAINTENANCE Cleaning After Every ...

Страница 3: ...Before Calling for Service 48 global_main book book Page 3 Monday January 10 2022 1 59 PM ...

Страница 4: ...ng speed the higher the spinning speed in the spinning phase the higher the noise and the lower the remaining moisture content For washing smaller amounts of clothes the automatic load recognition system will help reduce the amount of water and energy usage Use the Speed programme for small lightly soiled loads for energy and water savings Cold water laundry detergents can be as effective at lower...

Страница 5: ... programme when drying in a tumble dryer For most drying make sure all clothes are similar in material and thickness When you select drying only spinning runs automatically for energy efficiency Disposal of the Packaging Material The packaging materials are designed to protect the appliance from unexpected damage during transportation After installing the appliance dispose of the packaging waste a...

Страница 6: ... consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that can be recycled to conserve limited resources You can take your appliance either to the shop where you purchased the product or contact your local government waste office for details of your nearest authorised WEEE collection...

Страница 7: ...ed from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the This symbol is displayed to indicate matters and operations that can cause risk Read the part with this sym...

Страница 8: ...s Wash 9 kg Dry 6 kg The recommended maximum capacity for each washing programme may differ To get good wash results please refer to Programme Table in OPERATION chapter for further details Technical Safety for Using the Dryer Do not dry unwashed items in the appliance Items that have been soiled with substances such as cooking oil vegetable oil acetone alcohol petroleum kerosene spot removers tur...

Страница 9: ...ockets power boards or an extension power cable Do not modify the power plug provided with the appliance If it does not fit the power outlet have a proper outlet installed by a qualified electrician This appliance is equipped with a power cord having an equipment earthing grounding conductor earthing pin and a grounding power plug The power plug must be plugged into an appropriate outlet socket th...

Страница 10: ...ldren may hang on the door or crawl inside the appliance causing damage or injury Do not put in wash or dry articles that have been cleaned in washed in soaked in or spotted with combustible or explosive substances such as waxes wax removers oil paint gasoline degreasers drycleaning solvents kerosene petrol spot removers turpentine vegetable oil cooking oil acetone alcohol etc Improper use can cau...

Страница 11: ...e that drainage is working properly If water is not drained properly your floor may get flooded When the air temperature is high and the water temperature is low condensation may occur and thus wet the floor Wipe off dirt or dust on the contacts of the power plug Maintenance Disconnect the appliance from the power supply before cleaning the appliance Setting the controls to the OFF or stand by pos...

Страница 12: ...le directly behind the appliance to prevent misuse Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Cut off the power cord and remove the door before disposing of this appliance to avoid the danger of children or small animals getting trapped inside global_main book book Page 12 Monday January 10 2022 1 59 PM ...

Страница 13: ...ty of the appliance Front View a Control Panel b Detergent Dispenser Drawer c Drum d Door e Cover Cap f Drain Plug g Drain Pump Filter h Levelling Feet Rear View a Power Plug b Transit Bolts c Drain Hose Specifications Model FWV696 SE Power Supply 220 240 V 50 Hz Product Weight 73 kg global_main book book Page 13 Monday January 10 2022 1 59 PM ...

Страница 14: ...14 INSTALLATION Dimension mm W 600 D 565 D 1100 H 850 D 620 W D D D H global_main book book Page 14 Monday January 10 2022 1 59 PM ...

Страница 15: ...ded accessories vary depending on the model you purchased Cold Supply Hose Anti slip Sheets 1 Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap 1 global_main book book Page 15 Monday January 10 2022 1 59 PM ...

Страница 16: ...or water inlet hoses drain hose and airflow allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or floor moldings that may increase the required clearances WARNING This appliance must only be used for domestic household purposes and should not be used in mobile applications Wooden Floors Suspended Floors When installing the applian...

Страница 17: ...wer outlet must be within 1 meter of either side of the appliance WARNING Repairs to the appliance must only be carried out by qualified personnel Repairs carried out by inexperienced persons may cause injury or serious malfunctioning Contact your local authorised LG repairer The power plug must be plugged into an appropriate outlet socket that is installed and grounded earthed in accordance with ...

Страница 18: ...k both directions If the appliance rocks when pushing the top plate of the appliance diagonally adjust the feet again Check whether the appliance is perfectly level after installation NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance Reinforcement or bracing of the timber floor may need to be considered to stop or reduce excessive noise and vibration Never ...

Страница 19: ...zontal and stand firmly in position on a hard flat floor It must not Seesaw across corners under the load Do not let the feet of the appliance get wet Failure to do so may cause vibration or noise Using Anti Slip Sheets This feature may vary depending on the model purchased If you install the appliance on a slippery surface it may move because of excessive vibration Incorrect levelling may cause m...

Страница 20: ... water supply hose or use mechanical devices to tighten onto the inlet valves No further backflow protection required for connection to the water inlet Checking the Rubber Seal Two rubber seals a are supplied with the water supply hose They are used to prevent water leaks Connection to taps is sufficiently tight Do not use mechanical devices such as multi grips to tighten the water supply hose Ens...

Страница 21: ... the guide plate before inserting the tap into the adaptor Make sure that the hose should not be kinked or trapped Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor Water in the appliance may not drain or may drain slowly Securing the drain hose correctly will protect the floor from damage due to water ...

Страница 22: ...penser If desired add bleach or fabric softener to the appropriate areas of the dispenser 3 Turn on the appliance Press the Power button to turn on the appliance 4 Choose the desired cycle Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected Now select a wash temperature and spin speed Pay attention to the fabric care label of your clothes Pressing ...

Страница 23: ...cycle or pause the wash cycle If a temporary stop of the wash cycle is needed press this button d Extra Options and Functions To use the extra functions press and hold the corresponding button for 3 seconds The corresponding symbol lights up in the display This allows you to select an additional programmes and will light when selected Remote Start With the LG ThinQ app you can use a smartphone to ...

Страница 24: ... remaining stages will remain steady Once a stage is complete the LED will turn off If a cycle is paused the active stage LED will stop blinking b AI DD AI DD M provides the appropriate drum rotation actions after load sensing is completed M is activated when the Cotton Mixed Fabric and Easy Care programmes are selected and operated c Estimated Time Remaining When a washing programme is selected t...

Страница 25: ... when the control panel is locked except for the Power button g f lights up when the appliance is connected to Wi Fi network at home h w lights up when the remote control feature is activated i H lights up when the cycle starts and the door is locked Description global_main book book Page 25 Monday January 10 2022 1 59 PM ...

Страница 26: ...ed Symbols on the Care Labels NOTE For general information about the washing symbols on textile care labels visit the Ginetex site www ginetex ch Checking the Clothes before Loading To help distribute the load evenly during spinning combine large and small items in a load Do not wash single small items Add 1 2 similar items to the load to prevent an out of balance load Check all pockets to make su...

Страница 27: ... fabric wool delicate or dark clothes Powdered detergent is suitable for all types of fabric For better washing results of white and pale garments use powdered detergent with bleach Detergent is flushed from the dispenser at the beginning of the wash cycle NOTE Do not let the detergent harden Doing so may lead to blockages poor rinse performance or odour Full load According to manufacturer s recom...

Страница 28: ... cycle Either powdered or liquid fabric softener may be used Pour fabric softener to the maximum fill line Pouring excessive fabric softener over the maximum fill line can cause it to dispense too early which may stain the clothes NOTE Do not pour fabric softener directly onto the clothes in the wash drum doing so will cause dark staining on the clothes that will be difficult to remove Do not leav...

Страница 29: ...nti limescale can be used to cut down on the use of detergent in areas with high water hardness level First add detergent and then the water softener Dispense according to the amount specified on the packaging global_main book book Page 29 Monday January 10 2022 1 59 PM ...

Страница 30: ...ption Washes mixed fabrics simultaneously Use for various kind of fabrics except special garments silk delicate sports wear dark clothes wool duvet curtains Easy Care 40 Cold to 60 Max Load 4 kg Description Washes clothes that do not need ironing after washing Use for Polyamide acrylic polyester Allergy Care 60 Max Load 4 kg Description Helps minimise substances that cause an allergic reaction Use...

Страница 31: ...s hand washable and machine washable delicate clothes such as washable wool lingerie dresses etc Use detergent for machine washable woolens Speed 14 20 20 to 40 Max Load 2 kg Description Washes small loads of lightly soiled clothes for approximately 14 minutes Dry Only Rating Dry Description Uses the automatic programmes to dry most loads For most drying make sure all laundry are similar in materi...

Страница 32: ...Only 1 Wash Dry 1 Programme Spin Speed Default Available Cotton 1400 rpm All Eco 40 60 1400 rpm All Cotton Daily 1200 rpm 400 to 1400 rpm Mixed Fabric 1000 rpm All Easy Care 1400 rpm All Allergy Care 1400 rpm All Baby Steam Care 1000 rpm Up to 1000 rpm Delicates 800 rpm Up to 800 rpm Hand Wool 800 rpm Up to 800 rpm Speed 14 400 rpm All global_main book book Page 32 Monday January 10 2022 1 59 PM ...

Страница 33: ...ng moisture at the end of spinning phase The higher is the spin speed the higher is the noise and the lower is the remaining moisture Programme kg h mm kWh Litres rpm Cotton 20 9 1 51 0 177 31 55 0 1350 51 0 Cotton 60 9 3 21 1 362 51 57 0 1350 51 0 Eco 40 60 Full 1 9 3 48 1 011 42 63 0 1360 50 0 Eco 40 60 Half 1 4 5 2 50 0 500 33 48 0 1360 51 0 Eco 40 60 Quarter 1 2 5 2 40 0 242 27 39 0 1360 54 0 ...

Страница 34: ...pply and chosen additional options The values for the common programs with the exception of the Eco 40 60 and Eco 40 60 cycles are indicative only Regulation EU 2019 2023 valid from 1st March 2021 is related to the Energy Efficiency classes by Regulation EU 2019 2014 Scan the QR code on the energy label supplied with the appliance which provides a web link to the information related to the perform...

Страница 35: ...ly after drying Permanent Press and Synthetics Do not overload your appliance Take out permanent press articles as soon as the appliance stops to reduce wrinkles Baby Clothes and Night Gowns Always check the manufacturer s instructions Blankets and Duvets Check fabric care labels on blankets and duvets before using the drying programme Some blankets and duvets may shrink by the heated air Rubber a...

Страница 36: ...load the drum For consistently dry loads all articles in the load should be similar in material and thickness Do not overload the drum There should be enough room for clothes to tumble freely 2 Press the Power button 3 Select a wash programme 4 Add detergent 5 Press the Dry button repeatedly to toggle through the selections Normal For general drying Time 30 60 120 minutes For timed drying Iron For...

Страница 37: ...37 OPERATION ENGLISH the Power button twice to cycle the machine off and back on global_main book book Page 37 Monday January 10 2022 1 59 PM ...

Страница 38: ... clothes and load the drum 2 Press the Power button 3 Add detergent 4 Select a washing programme 5 Customise the washing programme Temp or Spin as necessary 6 Press the Start Pause button Only Using a Spin Function 1 Prepare the clothes and load the drum 2 Press the Power button Do not select a washing programme and do not add a detergent 3 Press the Spin button 4 Press the Start Pause button NOTE...

Страница 39: ...ncel the function the Power button should be pressed Avoid using liquid detergent for this function Settings Child Lock Use this option to disable the controls This function can prevent children from changing cycles or operating the appliance NOTE Once this function is set all buttons are locked except the Power button When the controls are locked L and the remaining time are alternatively shown o...

Страница 40: ...ntly used cycles and monthly average Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Allows you to set various options on the appliance and in the application Push Alert When the cycle is complete or the appliance has problems you have the option of receiving push notifications on a smartphone The n...

Страница 41: ... firewall or add an exception to it The wireless network name SSID should be a combination of English letters and numbers Do not use special characters Smartphone user interface UI may vary depending on the mobile operating system OS and the manufacturer If the security protocol of the router is set to WEP you may fail to set up the network Please change it to other security protocols WPA2 is reco...

Страница 42: ...bligations to disclose source code that is contained in this product and to access all referred license terms copyright notices and other relevant documents please visit https opensource lge com LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon email request to opens...

Страница 43: ... Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the Power button to turn on the appliance Do not press any other buttons 2 Place the mouthpiece of your smartphone close to the Power button 3 Press and hold the Temp button for 3 seconds or longer while holding the smartphone mouthpiece to the Power button until the data transfer is complete Keep the smart...

Страница 44: ...e door slightly open to dry the drum Wipe the appliance with a dry cloth to remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry cloth ensuring there is no mois...

Страница 45: ...he Start Pause button to start 6 Leave the door open to dry the inside of the appliance completely When the inside of the appliance is not dried completely it may cause a bad smell or mildew WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Water Inlet Filter The water inlet filter collects lime or any sediment that may be in water ...

Страница 46: ... tube and place the tube into its holder 5 Close the cover cap CAUTION Be careful when draining as the water may be hot Run the drum cleaning programme once a month or more often as needed to remove excess detergent and other debris Cleaning the Dispenser Drawer Detergent and fabric softener can build up in the dispenser drawer Liquid detergents can remain under the dispenser drawer and not dispen...

Страница 47: ...pe any moisture with a dry towel or cloth after cleaning 5 Reassemble the components of the drawer to the proper compartments and insert the detergent dispenser drawer global_main book book Page 47 Monday January 10 2022 1 59 PM ...

Страница 48: ...iance or it enters slowly Open fully tap Water supply hose s are kinked Straighten hose or reinstall the water inlet hose The filter of the supply hose s are clogged Check and clean the inlet valve filter after turning off the taps and removing the hose connections to the washing machine UE UNBALANCE ERROR The appliance has a system which detects and corrects the unbalance of the appliance The clo...

Страница 49: ...fills due to a possible faulty water valve Close the water tap Unplug the power plug Call for service PE PRESSURE SENSOR ERROR Water level sensor malfunctions Close the water tap Unplug the power plug Call for service vs VIBRATION SENSOR ERROR Vibration sensor malfunctions Call for service FF FROZEN FAILURE Is supply drain hose or drain pump frozen Supply warm water into the drum in order to unfre...

Страница 50: ...othes after the door unlocks Not all levelling feet are resting firmly and evenly on the floor See the Levelling the Appliance instruction to adjust the levelling of the appliance Floor not rigid enough Check if the floor is sold and does not flex See the Installation Place Requirements to select the proper location Symptoms Possible Cause Solution Water is leaking House drain pipes are clogged Un...

Страница 51: ... is not pressed within a certain time Extremely low water pressure Check another tap in the house to make sure that household water pressure is adequate Appliance is heating the water or making steam The drum may stop operating temporarily during certain cycles while water is safely heated to a set temperature Appliance stops for a few minutes and then restarts A motor protection device has been a...

Страница 52: ... lighter items Always try to wash articles with similar weight in order to allow the appliance to evenly distribute the weight of the load for spinning The load is out of balance Manually redistribute the load if articles have become tangled Cycle end is delayed Unbalance is detected or suds removing programme is on This is normal The time remaining shown on the display is only an estimated durati...

Страница 53: ...pliance should be closed easily Hot and cold water supply hoses are reversed Hot water rinse can set wrinkles in garments Check the supply hose connections Spin speed may be too high Set the spin speed to suit the garment type Symptoms Possible Cause Solution Musty or mildewy odour in appliance Inside of drum is not cleaned properly Run the Tub Clean function regularly Odours can occur if the drai...

Страница 54: ...dd a time dry programme The spin speed is too low Select the highest spin speed allowed for the wash programme A warm air comes out from the rear side of the appliance This appliance makes a warm air to dry the clothes This warm air dries the clothes and comes out from the rear side of the appliance Symptoms Possible Cause Solution Your home appliance and smartphone are not connected to the Wi Fi ...

Страница 55: ... not connected to the Wi Fi network The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your internet service provider or the router manufacturer The distance between the appliance and the router is too far If the distance between the appliance a...

Страница 56: ...global_main book book Page 56 Monday January 10 2022 1 59 PM ...

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