39
EN
Symptoms
Possible Cause & Solution
Appliance does not
operate.
Control needs to be reset.
•
Press the
Power
button, then reselect the desired programme and press
the
Start/Pause
button.
Start/Pause was not pressed after a cycle was set.
•
Press the
Power
button, then reselect the desired programme and press
the
Start/Pause
button. The appliance is turned off if the
Start/Pause
button is not pressed within 15 minutes.
Extremely low water pressure.
•
Check another tap in the house to make sure that household water
pressure should be adequate.
Appliance is heating the water or making steam.
•
The drum may stop operating temporarily during certain cycles, while
water is safely heated to a set temperature.
Buttons may not
function properly.
The door cannot be opened for safety reasons once the appliance starts.
•
Check if the
CL
is illuminated. You can safely open the door after the
H
icon turns off.
Door does not open.
The door cannot be opened for safety reasons once the appliance starts.
•
Check if the
H
icon is illuminated. You can safely open the door after the
H
icon turns off.
Appliance is not filling
properly.
Filter clogged.
•
Make sure the inlet filters on the fill valves are not clogged.
Inlet hoses may be kinked.
•
Check that inlet hoses are not kinked or clogged.
Insufficient water supply.
•
Make sure that both hot and cold water taps should be turned on all the
way.
Hot and cold inlet hoses are reversed.
•
Check inlet hose connections.
Appliance does not
drain water.
Kinked drain hose.
•
Ensure that the drain hose is not kinked.
Drain located higher than 1.2 m above the floor.
•
Make sure that the drain hose should not be higher than 1.2 m above the
bottom of the appliance.
Detergent is
not dispensed
incompletely or not
dispensed at all.
Too much detergent is used.
•
Follow the guidelines provided by the detergent manufacturer.
Cycle time is longer
than usual.
The load is too small.
•
Add more items to allow the appliance to balance the loads.
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