36
TROUBLESHOOTING
Appliance does not
operate.
Control panel has powered off due to inactivity.
• This is normal. Press the
Power
button to turn the appliance on.
Appliance is unplugged.
• Make sure that the cord is plugged securely into a working outlet.
Water supply is turned off.
• Turn the water supply tap completely.
Controls are not set properly.
• Make sure that the programme is correctly set. Close the door and press
the
Start/Pause
button.
Door or Drawer is open.
• Close the door/drawer and make sure that nothing is caught under the
door preventing it from closing completely.
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. The
appliance should be on a dedicated branch circuit. The appliance will
resume the programme where it stopped once power is restored.
Control needs to be reset.
• Press the
Power
button, then reselect the desired programme and press
the
Start/Pause
button.
Start/Pause was not pressed after a programme was set.
• Press the
Power
button, then reselect the desired programme and press
the
Start/Pause
button. The appliance is turned off if the
Start/Pause
button is not pressed within a certain time.
Extremely low water pressure.
• Check another tap in the house to make sure that household water
pressure is adequate.
Washing machine is too cold.
• If the washing machine has been exposed to temperatures below freezing
for an extended period of time, allow it to warm up before pressing the
Power
button.
The drawer does not
open.
The drawer cannot be opened for safety reasons once the appliance
starts.
• This is normal. You can safely open the drawer after
H
turns off.
Symptoms
Possible Cause & Solution
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