4
Troubleshooting
Troubleshooting
32
Troubleshoo
ting
4
Troubleshooting
Problem
Cause & Solution
The unit does not work
properly.
y
Turn off the power of this unit and the connected external device (TV, Woofer,
DVD-player, Amplifier, etc.) and turn them on again.
y
Disconnect the power cord of this unit and the connected external device (TV,
Woofer, DVD-player, Amplifier, etc.) and then try connecting again.
y
Previous setting may not be saved when device power is shut off.
No Power.
y
The power cord is not plugged in. Plug in the power cord.
y
Check whether electricity failed.
Check the condition by operating other electronic devices.
No sound.
y
Check whether you select right function.
Press function button and check the selected function.
The remote control does
not work properly.
y
The remote control is too far from the unit.
Operate the remote control within about 7 m (23 feet).
y
There is an obstacle in the path of the remote control and the unit.
Remove the obstacle.
y
The batteries in the remote control are exhausted.
Replace the batteries with new ones.
No speaker light.
y
Check the light effects by pressing
LIGHTING
.
LG Sound Sync does not
work.
y
Check whether your LG TV supports LG Sound Sync.
y
Check connection of LG Sound Sync.
y
Check sound setting of your TV and this unit.
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