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Symptoms
Reason
Solution
Door does not open
Once washing machine has
started, the door cannot be
opened for safety reasons.
•
Check if the ‘Door Lock’ icon is
illuminated. You can safely open the door
after the ‘Door Lock’ icon turns off.
Wash cycle time
delayed
If an imbalance is detected or if
the suds removing programme is
on, the wash time will increase.
•
This is normal. The time remaining shown
in the display is only an estimate. Actual
time may vary.
Fabric softener
overflow
Too much softener may cause an
overflow.
•
Follow softener guidelines to ensure
appropriate amount is used. Do not
exceed the maximum fill line.
Softeners dispensed
too early
Too much softener may cause an
premature dispensing.
•
Follow the guidelines provided by the
detergent manufacturer.
•
Close the dispenser drawer slowly. Do not
open the drawer during the wash cycle.
Dry problem
Check water supply tap.
•
Do not overload. Check that the washing
machine is draining properly to extract
adequate water from the load. Clothes
load is too small to tumble properly. Add a
few towels.
•
Turn off water supply tap.
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