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39
EN
Symptoms
Reason
Solution
Drain hose is kinked or clogged.
•
Clean and straighten the drain hose.
The drain filter is clogged.
•
Clean the drain filter.
Ensure door is not open.
•
Close the door completely. If ,
,
is
not released, call for service.
Control error.
•
Unplug the power plug and call for service.
Water overfills due to the faulty
water valve.
•
Close the water tap.
•
Unplug the power plug.
•
Call for service.
Malfunction of water level
sensor.
•
Close the water tap.
•
Unplug the power plug.
•
Call for service.
Over load in motor.
•
Allow the washing machine to stand for 30
minutes to allow the motor to cool, then
restart the cycle.
Is supply/drain hose or drain
pump frozen?
•
Supply warm water into the drum and
unfreeze drain hose and drain pump. Wet a
towel in warm water and apply to supply
hose.