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Troubleshooting

42

Trouble

shoo

ting

5

Picture

Issue 

Cause & Solution

There is no picture.

 

y

Select the appropriate video input mode on the TV so the picture 
from the unit appears on the TV screen.

 

y

Connect the video connection securely.

 

y

Check the [HDMI Color Setting] in the [Setup] menu is set to the 
appropriate item that conforms to your video connection.

 

y

Your TV may not support the resolution you have set on the player. 
Change the resolution that your TV accepts.

 

y

The player’s HDMI OUT jack is connected to a DVI device that does 
not support copyright protection.

Picture noise appears

 

y

You are playing a disc recorded in a colour system that is different 
from your TV.

 

y

Set the resolution which your TV accepts.

Blu-ray 3D disc playback does 
not output 3D views.

 

y

Connect the player to your TV with HDMI cable (Type A, High Speed 
HDMI™ Cable).

 

y

Your TV may not support “HDMI 3D mandatory format”. 

 

y

The [3D Mode] option in the [Setup] menu is set to [Off ].  
Set the option to [On].

Customer support

You can update the Player using the latest software to enhance the products operation and/or add new 
features. To obtain the latest software for this player (if updates have been made), please visit  
http://www.lg.com or contact LG Electronics customer care center.

Open source software notice

To obtain the corresponding source code under GPL, LGPL and other open source licenses, please visit 
http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are 
available to download with the source code. 

Содержание BP335W

Страница 1: ...OWNER S MANUAL Network 3D Blu ray Disc DVD Player Please read this manual carefully before operating your set and retain it for future reference BP335W P NO MFL68023303 www lg com ...

Страница 2: ...uct shall not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer s instruction has been adhered to Use of controls adjustments or the performance of procedures other than those specified herein may result in hazardous radiation exposure CAUTION concerning the Power Cord Most appliances recommend they be placed upon a dedicated ...

Страница 3: ...ctions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures y y ...

Страница 4: ...rotection Because of this you should only connect your player directly to your TV not to a VCR Connecting to a VCR results in a distorted picture from copy protected discs y y This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Rovi and is intended for hom...

Страница 5: ...ug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer ...

Страница 6: ... HOME menu 28 Playing a disc 28 Playing a file on disc USB device 29 Playing Blu ray 3D disc 29 Enjoying BD Live 30 Basic operations for video and audio content 30 Basic operations for photo content 30 Using the disc menu 31 Resume playback 31 Last scene memory 32 Advanced Playback 32 Repeat playback 32 Repeating a specific portion 32 Viewing content information 33 Changing content list view 33 Se...

Страница 7: ...irement 47 AVCHD Advanced Video Codec High Definition 48 Certain system requirements 48 Compatibility notes 49 Audio Output Specifications 50 Area Code List 51 Language Code List 52 Trademarks and Licenses 54 Specifications 55 Maintenance 55 Handling the unit 55 Notes on discs 56 Important Information Relating to Network Services Some of contents in this manual may differ from your player dependin...

Страница 8: ...RW DVD R DVD RW 8 cm 12 cm r y y Discs such as movies that can be purchased or rented y y Video mode and finalized only y y Supports the dual layer disc also o Finalized AVCHD format y u i y y DVD R RW discs that contain Video Audio or Photo files y y ISO 9660 JOLIET UDF and UDF Bridge format DVD RW VR 8 cm 12 cm r VR mode and finalized only Audio CD 8 cm 12 cm t Audio CD CD R RW 8 cm 12 cm y u i ...

Страница 9: ...ontaining MP3 or WMA files and these require certain pre existing conditions to ensure compatible playback y y Customers should note that permission is required in order to download MP3 WMA files and music from the Internet Our company has no right to grant such permission Permission should always be sought from the copyright owner y y You have to set the disc format option to Mastered in order to...

Страница 10: ...peats a desired section or sequence b c v SCAN Searches backward or forward C V SKIP Goes to the next or previous chapter track file M PAUSE Pauses playback z PLAY Starts playback Z STOP Stops playback c HOME 1 Displays or exits the Home Menu INFO MENU m Displays or exits On Screen Display Direction buttons Selects an option in the menu ENTER b Acknowledges menu selection BACK 1 Exits the menu or ...

Страница 11: ...Getting Started 11 Getting Started 1 Front Panel a Disc Tray b Power Indicator c Remote Sensor d B OPEN CLOSE e 1 POWER f USB Port Rear Panel a DC IN 12V AC adapter input b HDMI OUT ...

Страница 12: ...ower supply from another device or manufacturer Using any other power cable or power supply may cause damage to the device and void your warranty Caution Connecting to your TV If you have an HDMI TV or monitor you can connect it to this player using an HDMI cable Type A High Speed HDMI Cable Connect the HDMI jack on the player to the HDMI jack on an HDMI compatible TV or monitor Rear of the unit T...

Страница 13: ...Select the type of video output from the HDMI OUT jack using HDMI Color Setting option on the Setup menu page 22 y y Changing the resolution when the connection has already been established may result in malfunctions To solve the problem turn off the player and then turn it on again y y When the HDMI connection with HDCP is not verified TV screen is changed to black screen In this case check the H...

Страница 14: ...t on the player you can set resolution to 480p as follows 1 Press B to open the disc tray 2 Press Z STOP for more than 5 seconds y y If you select a resolution manually and then connect the HDMI jack to TV and your TV does not accept it the resolution setting is set to Auto y y If you select a resolution that your TV does not accept the warning message will appear After resolution change if you ca...

Страница 15: ...upports one or more of the audio formats supported by your player Check the logos on the front of the Audio Video receiver and the manual PCM Stereo PCM Multi Ch Dolby Digital Dolby Digital Plus Dolby TrueHD DTS and or DTS HD Connecting to an amplifier via HDMI output Connect the player s HDMI OUT jack to the corresponding in jack on your amplifier using an HDMI cable HDMI cable HDMI cable TV Rece...

Страница 16: ...n steps and network settings Performance can sometimes be affected by other electronic devices in the home Wireless network setup For the wireless network connection the player needs to be set up for network communication This adjustment can be done from the Setup menu Adjust the NETWORK setting as follow Setting up the access point or the wireless router is required before connecting the player t...

Страница 17: ...rk settings manually use w s to select Advanced Setting on the Network Setting menu and press ENTER b Follow the instructions of each connection method on the screen AP List Scans all available access points or wireless routers within range and display them as a list Network name SSID Your access point may not be broadcasting its network name SSID Check your access point settings through your comp...

Страница 18: ...not be possible due to certain restrictions set by the Internet service provider ISP supplying your broadband Internet connection y y Any fees charged by an ISP including without limitation connection charges are your responsibility y y You must use a Router to use xDSL service y y A DSL modem is required to use DSL service and a cable modem is required to use cable modem service Depending on the ...

Страница 19: ...er supports USB flash drive external HDD formatted in FAT32 and NTFS when accessing files music photo movie However for BD Live and Audio CD recording use the USB flash drive external HDD formatted in FAT32 y y The USB device can be used for the local storage for enjoying BD Live discs with Internet y y This unit can support up to 4 partitions of the USB device y y Do not remove the USB device dur...

Страница 20: ... w s to select a desired SSID of wireless network and press ENTER b If you have security on your access point you need to input the security code as necessary 5 Use w s a d to select the IP mode between Dynamic and Static Normally select Dynamic to allocate an IP address automatically 6 Select Next and press ENTER b to apply network settings Network connection status is displayed on the screen For...

Страница 21: ...ption according to your TV type 4 3 Letter Box Select when a standard 4 3 TV is connected Displays theatrical images with masking bars above and below the picture 4 3 Pan Scan Select when a standard 4 3 TV is connected Displays pictures cropped to fill your TV screen Both sides of the picture are cut off 16 9 Original Select when a 16 9 wide TV is connected The 4 3 picture is displayed with an ori...

Страница 22: ...you may experience some picture disturbance when the video switches video and film material In this case select 60 Hz y y Even when 1080p Display Mode is set to 24 Hz if your TV is not compatible with 1080p 24 Hz the actual frame frequency of the video output will be 60 Hz to match the video source format Note HDMI Color Setting Select the type of output from the HDMI OUT jack For this setting ple...

Страница 23: ...pe of audio output see Audio Output Specifications on page 49 for details Note Digital Output PCM Stereo HDMI only Select if you connect this unit s HDMI OUT jack to a device with two channel digital stereo decoder PCM Multi Ch HDMI only Select if you connect this unit s HDMI OUT jack to a device with multi channel digital decoder DTS Re Encode HDMI only Select if you connect this unit s HDMI OUT ...

Страница 24: ...hem 192 kHz Select this if your A V Receiver or Amplifier is capable of handling 192 kHz signals Check the documentation for your A V Receiver or Amplifier to verify its capabilities DRC Dynamic Range Control This function allows you to listen to a movie at a lower volume without losing clarity of sound Auto The dynamic range of the Dolby TrueHD audio output is specified by itself And the dynamic ...

Страница 25: ...enter 210499 The password is cleared If you make a mistake before pressing ENTER b press a Then input the correct password Note DVD Rating Blocks playback of rated DVD based on their content Not all discs are rated Unlock If you select Unlock parental control is not active and the disc plays in full Rating 1 8 Rating one 1 has the most restrictions and rating eight 8 is the least restrictive Blu r...

Страница 26: ...net access when BD Live functions are used Permitted Internet access is permitted for all BD Live content Partially permitted Internet access is permitted only for BD Live content which have content owner certificates Internet access and AACS Online functions are prohibited for all BD Live content without a certificate Prohibited Internet access is prohibited for all BD Live content Netflix Netfli...

Страница 27: ...tory Set You can reset the player to its original factory settings Blu ray Storage Clear Initializes the BD Live content from the connected USB storage If you reset the player to its original factory settings using Factory Set option you have to set all the activation for the online services and network settings again Note Software Information Displays the current software version Update You can u...

Страница 28: ...ng w s and press ENTER b y y Playback functions described in this manual are not always available for every file and media Some functions can be restricted depending on many factors y y Depending on the BD ROM titles a USB device connection may be needed for the proper playback y y Unfinalized DVD VR format discs may not be played in this player y y Some DVD VR discs are made with CPRM data by DVD...

Страница 29: ... 3D it is strongly recommended to stop the playback and rest until you feel normal Caution Enjoying BD Live e BD ROM supporting BD Live that has a network extension function allows you to enjoy more functions such as downloading new movie trailers by connecting this unit to the internet 1 Check the network connection and settings page 16 2 Insert a USB storage device to the USB port on the front p...

Страница 30: ...to return to the beginning of the current chapter track file Press C twice briefly to step back to the previous chapter track file Basic operations for photo content To play a slide show Press z PLAY to start slide show To stop a slide show Press Z STOP during slide show To pause a slide show Press M PAUSE during slide show Press z PLAY to re start the slide show To skip to the next previous photo...

Страница 31: ...k y y If you press Z STOP once during BD ROM interactive title playback the unit will be in Complete Stop mode Note Last scene memory er This unit memorizes the last scene from the last disc that is viewed The last scene remains in memory even if you remove the disc from the unit or switch off the unit If you load a disc that has the scene memorized the scene is automatically recalled y y Last Sce...

Страница 32: ...only y y If you press V once during Repeat Chapter Track playback the repeat playback cancels y y This function may not work on some disc or title Note Repeating a specific portion eroty This player can repeat a portion you have selected 1 During playback press REPEAT h to select A at the beginning of the portion you wish to repeat 2 Press ENTER b at the end of the portion Your selected portion wi...

Страница 33: ...select the subtitle file on the Movie menu before playing the movie 1 Use w s a d to select the subtitle file you wish to play in the Movie menu 2 Press ENTER b Press ENTER b again to deselect the subtitle file Selected subtitle file will be displayed when you play the video file If you press Z STOP during playback the subtitle selection is cancelled Note Changing the mode yui On the Movie Music o...

Страница 34: ...e f Zoom Press ENTER b to display the Zoom menu g Effect Use a d to select a transition effect between photos in a slide show h Speed Use a d to select a delaying speed between photos in a slide show 3 Press BACK 1 to exit the option menu Listening to music during slide show i You can display photo files while listening to music files 1 While viewing a photo in full screen press INFO MENU m to dis...

Страница 35: ...language or channel e Subtitle selected subtitle f Angle selected angle total number of angles g TV Aspect Ratio selected TV aspect Ratio h Picture Mode selected picture mode 2 Select an option using w s 3 Use a d to adjust the selected option value 4 Press BACK 1 to exit the on screen display y y If no button is pressed for a few seconds the on screen display disappears y y A title number cannot ...

Страница 36: ...ess TITLE POP UP or DISC MENU button and choose the appropriate subtitle from the selections on the disc menu Note Hearing a different audio eroy 1 During playback press INFO MENU m to display the on screen display 2 Use w s to select the Audio option 3 Use a d to select desired audio language audio track or audio channel y y Some discs allow you to change audio selections only via the disc menu I...

Страница 37: ... to display the playback menu 2 Use w s to select the Code Page option 3 Use a d to select desired code option 4 Press BACK 1 to exit the on screen display Changing the picture mode eroy You can change the Picture mode option during playback 1 During playback press INFO MENU m to display the on screen display 2 Use w s to select the Picture Mode option 3 Use a d to select desired option 4 Press BA...

Страница 38: ...io CD recording is completed Press ENTER b to check the audio file created in the destination folder y y The table below shows the average recording time from an audio track with 4 minutes of playback time to an audio file with 192 kbps as an example stop mode during playback 1 min 4 min y y Recording times in the table above are approximate y y Actual recording time for USB storage device varies ...

Страница 39: ...16 2 Press HOME 1 3 Select the VUDU menu using a d and press ENTER b Netflix You can use the Netflix service via the Internet 1 Check the network connection and settings page 16 2 Press HOME 1 3 Select the Netflix menu using a d and press ENTER b Detailed information of each service contact to the content provider or visit support link of the service Note ...

Страница 40: ...res additional program installation when you have connected it to a computer is not supported y y This unit supports only USB Flash Drive and USB External HDD with FAT32 or NTFS format The angle cannot be changed y y Multi angles are not recorded on the DVD Video being played Cannot play video photo or audio files y y The files are not recorded in a format that the unit can play y y The unit does ...

Страница 41: ...en stopped or buffer during playback y y Your broadband service speed may not be fast enough to stream video services Contact your Internet Service Provider ISP and increase the broadband speed is recommended Cannot connect the player to the access point or wireless LAN router y y The wireless communication may be interrupted from household devices that are using radio frequencies Move the player ...

Страница 42: ...erent from your TV y y Set the resolution which your TV accepts Blu ray 3D disc playback does not output 3D views y y Connect the player to your TV with HDMI cable Type A High Speed HDMI Cable y y Your TV may not support HDMI 3D mandatory format y y The 3D Mode option in the Setup menu is set to Off Set the option to On Customer support You can update the Player using the latest software to enhanc...

Страница 43: ... with the supplied remote control If your TV is listed in the table below set the appropriate manufacturer code 1 While holding down 1 TV POWER button and press the manufacturer code for your TV with the numerical buttons see the table below Manufacturer Code Number LG 1 Default 2 Zenith 1 3 4 GoldStar 1 2 Samsung 6 7 Sony 8 9 Hitachi 4 2 Release the 1 TV POWER button to complete setting Depending...

Страница 44: ...g the latest software to enhance the products operation and or add new features You can update the software by connecting the unit directly to the software update server y y Before updating the software in your player remove any disc and USB Device from the player y y Before updating the software in your player turn the player off and then turn it back on y y During the software update procedure d...

Страница 45: ...e will not be re usable To update software the next time the software update procedure has to be started from the beginning again Do not turn off the power during the software update Caution If the software includes the driver update disc tray may open during the process Note 9 When update is completed the power will be turned off automatically in a few seconds 10 Turn the power back on The system...

Страница 46: ...D sub txt VobSub sub SubViewer 1 0 sub SubViewer 2 0 sub txt TMPlayer txt DVD Subtitle System txt Audio files File Location File Extension Sampling Frequency Bitrate Note Disc USB mp3 wma wav m4a DRM free flac within 32 48 kHz WMA within 16 48 kHz MP3 within 32 192 kbps WMA within 32 320 kbps MP3 Some wav files are not supported on this player Photo files File Location File Extension Recommended S...

Страница 47: ...pports UTF 8 files even it contains Unicode subtitle content This player can not support the pure Unicode subtitle files y y Depending on the types of file or ways of recording it may not play back y y A disc which was recorded by multi session on normal PC is not supported on this player y y To playback a video file video file name and Subtitle file name must be the same y y If video codec is MPE...

Страница 48: ...authorized Customer Service Center y y This unit allows you to enjoy functions such as picture in picture secondary audio and Virtual packages etc with BD ROM supporting BONUSVIEW BD ROM version 2 Profile 1 version 1 1 Secondary video and audio can be played from a disc compatible with the picture in picture function For the playback method refer to the instructions in the disc y y Viewing high de...

Страница 49: ...s set to BitStream 3 If the Digital Output option is set to DTS re encode the audio output is limited to 48 kHz and 5 1Ch If the Digital Output option is set to DTS re encode the DTS Re encode audio is outputted for BD ROM discs and the original audio is outputted for the other discs like BitStream y y The audio is outputted as PCM 48 kHz 16 bit for MP3 WMA file and PCM 44 1kHz 16 bit for Audio CD...

Страница 50: ...GL Hong Kong HK Hungary HU India IN Indonesia ID Israel IL Italy IT Jamaica JM Japan JP Kenya KE Kuwait KW Libya LY Luxembourg LU Malaysia MY Maldives MV Mexico MX Monaco MC Mongolia MN Morocco MA Nepal NP Netherlands NL Antilles AN New Zealand NZ Nigeria NG Norway NO Oman OM Pakistan PK Panama PA Paraguay PY Philippines PH Poland PL Portugal PT Romania RO Russian Federation RU Saudi Arabia SA Sen...

Страница 51: ...an 7285 Icelandic 7383 Indonesian 7378 Interlingua 7365 Irish 7165 Italian 7384 Japanese 7465 Kannada 7578 Kashmiri 7583 Kazakh 7575 Kirghiz 7589 Korean 7579 Kurdish 7585 Laotian 7679 Latin 7665 Latvian Lettish 7686 Lingala 7678 Lithuanian 7684 Macedonian 7775 Malagasy 7771 Malay 7783 Malayalam 7776 Maori 7773 Marathi 7782 Moldavian 7779 Mongolian 7778 Nauru 7865 Nepali 7869 Norwegian 7879 Oriya 7...

Страница 52: ...s a trademark of Sony Corporation Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories Manufactured under license under U S Patent Nos 5 956 674 5 974 380 6 487 535 other U S and worldwide patents issued pending DTS the Symbol DTS and the Symbol together are registered trademarks DTS 2 0 Digital Out is a trademark of DTS Inc Product ...

Страница 53: ...www cinavia com To request additional information about Cinavia by mail send a postcard with your mailing address to Cinavia Consumer Information Center P O Box 86851 San Diego CA 92138 USA This product incorporates proprietary technology under license from Verance Corporation and is protected by U S Patent 7 369 677 and other U S and worldwide patents issued and pending as well as copyright and t...

Страница 54: ...7 lbs Operating temperature 5 C to 35 C 41 F to 95 F Operating humidity 5 to 90 Outputs HDMI OUT video audio 19 pin Type A HDMI Connector System Laser Semiconductor laser wavelength 405 nm 650 nm Signal system Standard NTSC color TV system Wireless LAN internal antenna IEEE 802 11b g n 2 4GHz band Bus Power Supply USB DC 5 V 0 500 mA y y Design and specifications are subject to change without noti...

Страница 55: ...or a long period of time Maintaining the unit The unit is a high tech precision device If the optical pick up lens and disc drive parts are dirty or worn the picture quality could be diminished For details please contact your nearest authorized service center Notes on discs Handling discs Do not touch the playback side of the disc Hold the disc by the edges so that fingerprints do not get on the s...

Страница 56: ...ject to change at any time without prior notice including but not limited to the suspension removal or cessation of all or any part of the Content or Services Should you have any inquiry or problem related to the Content or Services you may refer to the Service Provider s website for the most up to date information LGE is neither responsible nor liable for customer service related to the Content a...

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