56
Troubleshooting
Possible Cause
• The power cord is disconnected.
• No disc is inserted.
• The TV is not set to receive video signal output.
• The video cable is not connected securely.
• The selected resolution is not capable with your TV.
• The equipment connected with the audio cable is not
set to receive disc signal output.
• The power of the equipment connected with the audio
cable is turned off.
• The [AUDIO] options are set to the wrong position.
• The player is in reverse play, fast forward, slow motion
or pause mode.
• The disc is upside down.
• An unplayable disc is inserted.
• The rating level is set.
• The disc was recorded on another unit and was not
finalized.
• The Remote Control is not pointed at the remote
sensor on the player.
• The Remote Control is too far from the player.
Symptom
No power.
The power is on, but the
player does not work.
No picture.
No sound.
The player does not start
playback.
The Remote Control does
not work properly.
Correction
• Plug the power cord into the wall outlet securely.
• Insert a disc. (Check the disc indicator in the display
window is lit.)
• Select the appropriate video input mode on the TV.
• Connect the video cable securely.
• Select another resolution using RESOLUTION button.
• Select the correct input mode of the audio receiver so you
can listen to the sound from the player.
• Turn on the equipment connected with the audio cable.
• Set the [AUDIO] options to the correct position
(see pages 29-30).
• Return to the normal playback.
• Insert the disc with the playback side down.
• Insert a playable disc. (Check the disc type and regional
code.)
• Change the rating level.
• Finalize the disc on that unit.
• Point the Remote Control at the remote sensor of the
player.
• Operate the Remote Control closer to the player.
BD390-N.BCANLLK-NEW-ENG 8/18/09 5:22 PM Page 56
