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EN
Diagnosis via Wi-Fi
1
Check the product’s Wi-Fi connection
status.
2
Select the product for Smart Diagnosis
among the registered products, and
press the menu at the top right area of
the smart-phone screen.
3
Select
Smart Diagnosis
on the
smart-phone screen, and press the
Start Smart Diagnosis
button.
•
You can check the results of Smart
Diagnosis in the ‘LG SmartThinQ’
app.
If Wi-Fi Diagnosis Fails
•
If the network connection is not smooth,
Smart Diagnosis may fail. Press the
Retry
button to try again.
•
If Smart Diagnosis via Wi-Fi keeps failing,
press the
Audible Diagnosis
button, and
follow the instructions displayed on the
smart-phone screen to perform Audible
Diagnosis.
NOTE
If any problems arise regarding the product
after Smart Diagnosis, you can contact the
Customer Center to find out more on the
details of the diagnosis.
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