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20 SERIES DIGITAL KEY TELEPHONE SYSTEM USER GUIDE:
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20A,
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20,
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20W
4
Index
(Alphabetical Order – Digital User Guide Section)..........................................………………………….
2
Quick Reference Guide ……..
............................................................................................................……. 3
Digital Key Telephone Family
............................................................................................................……. 7
CO Line Features
Placing an Outside Call .................................................................................................................………….
8
Answering an Outside Call................................................................................................…………………...
8
Call Transfer .................................................................................................................………………………
8
Last Number Redial..................................................................................................................……………..
8
Auto Call Number Redial......................................................................................................................…….
8
Universal Night Answer………………………………………………………………………………………………
8
Queuing................................................................................................................…….......………………….
9
Speed Dial Numbers ............................................................................................................................…...
9
Call Park ..............................................................................................................................................…...
9
Storing Dial By Name ...........................................................................................................................…...
10
Intercom Features
Changing Intercom Answer Mode ........................................................................................................…...
10
Answering an Intercom Call .................................................................................................................…..
10
Directed Call Pick-up..............................................................................................................................…...
10
Call Wait (Camp-on) .............................................................................................................................…...
10
Mute ...................................................................................................................................................…….
10
Changing Differential Ring ..................................................................................................................…...
11
Message Waiting....................................................................................................................……………….
11
Call Back...............................................................................................................................................…...
11
Paging ........................................................................................................…………………………………...
11
Do Not Disturb............................................................................................................………………………..
11
Call Forward .....................................................................................................................………………….
12
Speakerphone .........................................................................................................................…………….
12
Speaker Volume Control.................................................................................................…………………….
12
Ring Volume Control .............................................................................................................................…..
12
System Features
Placing an Intercom Group Call..........................................................................................................……...
12
Flash .......................................................................................................................………………………….
13
Placing a CO Call on Hold ...................................................................................................................….…
13
Group Call Pick-up...............................................................................................................................…....
13
Conference ....................................................................................................................…………………...
13
Programming Your Name into Display .................................................................................................…...
13
Wake-up Call ..........................................................................................................................……………...
14
Using Dial By Name ............................................................................................................................…….
14
LCD Language Change ...................................................................................................…………………..
14
Alarm Reset ...................................................................................................…………………………………
14
Two-way Recording ……………………………………………………………………………………………………
14
Voice Announcement ...............................................................................................….………………………
15
CO Message Wait ………………………………………………………………………………………..……………
15
DISA (Direct Inward System Access) ..................................................................................................…….
15
Flexible Button Programming ...…….......................................................................................................….. 16
Station Programming Menu Table …….……………..……………………………………………………….…….
16
Attendant Operation
Wake-up Call..........................................................…......................................................... 17
System Greetings................................................................................................................
17
Changing Time/Date Format ............................................................................................... 17
Attendant Clock Set ....................................................................................…………………
17
To Set Current Time 1 Hour Early/Late ……………..………………………………………….
18
System Speed Dial.......................................................................................................…....
18
Attendant Intrusion .........................................................................................…... …………
18
Day/Night Mode Service............………...............................................……………….......….
18
Auto Ring Mode Service………………………...…………………………………………………
18
To Print out Accumulated SMDR Records........................................................................…
19
To Erase SMDR Record....................................................................................................…
19
Attendant LCD Language ............................................................................................…….
19
Attendant DSS Operation ..............…......................................................................………..
19
Make a Page .………………....................................................................................………..
19
Transferring an Outside Line to Another Station......................................................…….....
19
Overriding a Key Telephone in Do Not Disturb .................................................................…
19
Attendant Programming Menu Table……………………………………………………………..
20
CONTENTS
CO Line Features
Intercom Features
System Features
Attendant Features