30
Problem
Possible Solution
Telephone cannot be
switched on
Please take out battery and insert again.
Then press
End/Power key
to power on the
phone.
Battery empty
Charge battery. Check charging indicator
on display.
The battery doesn’t
charge properly or
the phone sometimes
turns itself off
Wipe the charging contacts, both on the
phone and on the battery, with a clear soft
cloth.
Usage time of battery
becomes shorter
If the battery time is short, it may be due
to the user environment, a large volume of
calls, or weak signals.
Charging error—
Temperature out of
range
Make sure the ambient temperature is right,
wait for a while, and then charge again.
Charging error—
Wrong charger
Only use original LG accessories.
Charging error—
Battery defective
Replace battery.
Charging error—No
battery icon appears
when charging
The battery is empty or has been not used
for a long time. It may take a while before
the battery icon appears on the screen.
Troubleshooting
Accessories
There are various accessories for your mobile phone. You can select
these options according to your personal communication requirements.
Standard Battery
Travel Adapter
Note
› Always use genuine LG accessories. Failure to do this may invalidate
your warranty.
› Accessories may be different in different regions; please check with our
regional service company or agent for further enquires.
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