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Troubleshooting

General Troubleshooting

Some Quick and Easy Tips for Resolving Problems

Installation

Symptom

Possible Cause(s)

Possible Solution(s)

Cannot direct enter

channel number.

(TV in Pass-through Mode) Installer

Menu item 028 CH. OVERIDE is set to

0, i.e., disabled (recommended setting).

If Installer Menu item 028 CH. OVERIDE is set to 0, only

channels that are active in the TV’s channel lineup can be

selected. Set CH. OVERIDE to 1 to allow access for direct

keypad entry to all channels.

(TV in FTG Mode) The channel entered

is not included in the FTG Channel Map.

Channel access is restricted to channels included in the FTG

Channel Map. If necessary, make changes to the FTG

Channel Map using the Cloud Configuration Tool or the FTG

Device Configuration Application, as appropriate.

Picture Reception and Sound

Symptom

Possible Cause(s)

Possible Solution(s)

No picture.

TV is turned OFF.

•

Turn TV ON.

•

Power failure?

Antenna/cable not connected.

Connect antenna/cable signal to TV.

Connections incorrect.

Check connections on TV.

MPI not connected.

If applicable, connect MPI cable to MPI device.

Encrypted program.

Try another channel.

Wrong tuning band.

Adjust Installer Menu settings.

Normal picture,

poor or no sound.

Audio muted.

Press MUTE or use Volume Up key to increase sound level.

Broadcast problem.

Try a different channel.

Erratic Operation

Symptom

Possible Cause(s)

Possible Solution(s)

Installer Menu setup.

Wrong Installer Menu settings.

Adjust Installer Menu settings as required.

Installer Remote

Symptom

Possible Cause(s)

Possible Solution(s)

Remote doesn’t work.

Remote not in TV Mode.

Use MODE key to select “TV”; puts remote into TV Mode.

Not aimed at IR receiver.

Point remote at IR receiver on TV.

Remote too far from IR receiver or

IR path is obstructed.

Move remote closer to IR receiver on TV, darken room, and/or

remove obstructions.

MPI not connected.

If applicable, connect MPI cable to MPI device.

Weak batteries.

Replace batteries.

Wrong battery polarity.

Check that “+” and “-” match in battery compartment.

Too much light in room.

Dim room light.

Wrong Installer Remote.

Requires compatible LG Installer Remote. Contact your LG

representative.

Содержание 43LT570H

Страница 1: ...ocedures pages 39 44 EXPERIENCED INSTALLER Commercial Mode Setup Guide Note Selected features shown in this guide may not be available on all models Lodging Guest Interactive Pro Centric TVs Copyright 2019 LG Electronics U S A Inc P N 206 4340 Rev A 32LT570H 43LT570H 49LT570H ...

Страница 2: ...y with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interfer...

Страница 3: ... unplug it discontinue use of the appliance and have the cord replaced with an exact replacement part by an authorized servicer Protect the power cord from physical or mechanical abuse such as twisting kinking or pinching or being closed in a door or walked upon Pay particular attention to plugs wall outlets and the point where the cord exits the appliance Do not use a damaged or loose power cord ...

Страница 4: ...uctions 28 Do not install this product on a wall if it could be exposed to oil or oil mist This may damage the product and cause it to fall 29 Do not allow an impact shock or any objects to fall into the product and do not drop objects onto the screen 30 Do not touch the ventilation openings as they may become hot while the TV is operating This does not affect the perfor mance of the product or ca...

Страница 5: ... Installer Menu Web Page Overview 50 IP Environment Setup 51 55 Accessing the IP Environment Menu 51 Configuring the Network Connection 51 Network Status 53 Pro Centric Setup 53 References Remote Jack Pack TV Connections Setup 56 Updating TV PTC Software using a USB Memory Device 57 58 Downloading a Boot Logo Image using a USB Memory Device 59 60 Power Consumption Settings 61 TV Aux Input Configur...

Страница 6: ...hardware as appropriate to your institution LAN etc Cable Connections __ Make all rear jack panel connections as appropriate Commercial Mode Setup __ Complete appropriate procedures as described in this document for Commercial Mode operation Pass through Mode This mode allows you to configure individual TVs for Pro Centric and or FTG Mode via CPU operation This mode also allows external control vi...

Страница 7: ... CONTROL MPI port for communication purposes In these TVs Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b LAN module and the GAME CONTROL MPI port therefore to ensure that the GAME CONTROL MPI port circuitry is powered thus enabling MPI communication Installer Menu item 118 POWER SAVINGS must be set appropriately See Installer Menu item descriptions as we...

Страница 8: ...p and FTG Installer Menu settings using one of the following processes Local Configure an individual LT570H TV via its USB port using a USB memory device tlx file The file may be either a Clone file see Cloning Procedures on pages 39 to 44 or an FTG Configuration file see Cloud Configuration Tool Overview on pages 45 to 50 Remote Configure all LT570H TVs at the site using a Pro Centric server head...

Страница 9: ...ool Refer to the Free To Guest FTG Device Configuration Application User Guide for information on the FTG Device Configuration Application Remote Management in FTG Mode When the TV is configured for FTG Mode via CPU remote management of the FTG Channel Map and FTG Installer Menu settings is provided by a Pro Centric server via a Clone Configuration tlx file loaded on the Pro Centric Admin Client S...

Страница 10: ...r day forecast An interactive channel guide that provides a channel list with channel icons An electronic program guide EPG is an optional feature that displays up to three days of programming information viewable by channel and time Video spooling that enables the hotel to deliver a video file to guest TVs for promotion and information purposes The Pro Centric Admin Client web editor content wiza...

Страница 11: ...e via CPU using a Clone Configuration tlx file stored on a USB memory device The tlx file incorporates FTG Installer Menu settings including Installer Menu items 098 PRO CENTRIC and 119 DATA CHANNEL which are used to set up the TV s Pro Centric feature TV in Pass through Mode If the EZ Manager Wizard has been exited and the TV is in Pass through Mode either Set Installer Menu items 098 PRO CENTRIC...

Страница 12: ...rd in order to avoid setup conflicts or setting modes that may cause unintended behavior or restrict the custom setup procedure See also Initiate Configuration or Exit the EZ Manager Wizard below If it has been completed or exited and therefore does not display the EZ Manager Wizard can be reactivated however this requires that you restore the TV to a factory default condition See Reference sectio...

Страница 13: ... Centric server on this system and you do not wish to use the wizard s Zoning or USB configuration options exit the wizard as follows Select highlight No Pro Centric and then press OK This will disable the Pro Centric feature of this TV i e Installer Menu item 119 DATA CHANNEL will be set to 0 In the confirmation pop up window select OK and then press OK once more on the Installer Remote TV Config...

Страница 14: ... value in the Zone field as described below See also Reference section Using the TV Zoning Feature for further information Note The TV Zoning feature is only applicable for TVs that will be configured using a tlx file local or remote configuration Z EZ Manager Wizard 4 3 2 1 Zone Label and Room Number CH VOL 1 2 3 4 5 6 7 8 0 9 P A G E Q MENU CHAR NUM FLASHBK EXIT OK ENTER GUIDE PORTAL TV DVD INPU...

Страница 15: ...ngs Once you select Next from the TV Configuration Options screen the Searching for Pro Centric Server screen is displayed Note Select the Back button where available to check previous settings as necessary Z EZ Manager Wizard Back Manual Pro Centric 4 3 2 1 Searching for Pro Centric Server Exit It may take 1 min 32 second s This step automatically searches for the Pro Centric server If there is n...

Страница 16: ...Next is available you may manually move forward to subsequent steps within the wizard to speed up the process EZ Manager Wizard Processing the Pro Centric Configuration Application files Maintenance files Updating Configuration File Warning Do not remove AC power or the signal cables during these steps 20 GEM app downloaded In progress Retrieving files from data channel 75 4 2 1 3 Downloading the ...

Страница 17: ...Type Data Channel Signal Strength Signal Quality RF Configuration Only Back Next Exit Pro Centric Manual Configuration 0 0 No signal 1 4 3 2 1 Pro Centric Manual Configuration Screen with RF Media Fields Note By default the Pro Centric Manual Configuration screen initially shows RF configuration fields EZ Manager Wizard Pro Centric Mode Media Type Address Port Configuration Only IP Back Next Exit ...

Страница 18: ...on in order for you to select Next you will see a IP Server Found message below the Port field If you opt to initiate a real time download in the last step the EZ Manager Wizard will proceed with the Pro Centric application and or E Z Installation data downloads see Processing the Pro Centric Configuration screen example on page 16 When the Pro Centric configuration is complete an EZ Manager Confi...

Страница 19: ...rence section Downloading a Boot Logo Image using a USB Memory Device for boot logo image guidelines See Reference section Updating TV PTC Software using a USB Memory Device for further information on software updates USB Configuration via EZ Manager Wizard With either the TV Configuration Options or the Zone Label and Room Number screen on display proceed as follows to configure the TV using the ...

Страница 20: ...played software and or boot logo image updates only see also note below or the TV will tune according to the Start Channel setting in the Installer Menu TV configured with Clone Configuration file Note If you are performing a software and or boot logo image update the TV will reboot after the update s is are complete When the TV Configuration Options screen is redisplayed you can either proceed wi...

Страница 21: ...iate TV Zone in the TV when directed to do so in the procedure below When creating files to be downloaded avoid using special characters etc in filenames Refer to Custom Master TV Setup on pages 36 to 38 for information on creating a Clone tlx file and or refer to Creating an FTG Configuration File on pages 45 to 47 for information on creating an FTG Configuration tlx file for FTG Mode via CPU con...

Страница 22: ...menus or the Safety menu icon from the Function Menu Then press the number 7 key a total of seven times Note Ez Download is always selected by default when you initially access the TV Manager Also note that Diagnostics is for service use only TV MANAGER USB Diagnostics Ez Download Download Boot Logo Update TV Software Update PTC Software Import Clone File Back OK 6 If it is not currently selected ...

Страница 23: ... pre selected for the current download thus facilitating the process of configuring additional TVs of this model using the same USB device 8 The fields at the right of the screen will change depending on the currently highlighted file Select the appropriate option s for each file as applicable For software and boot logo image files The fields at the right of the screen show the TV software version...

Страница 24: ...e resident on the TV Note for TLX configuration When configuration is complete the TV tunes according to the Start Channel setting in the Installer Menu If a Start Channel is specified the TV will tune to that channel though in the case of FTG Mode via CPU configuration a channel banner will only be displayed if the Start Channel is included in the FTG Channel Map depending on your selection in st...

Страница 25: ... SETTINGS repeatedly until the on screen display of the TV setup menus if the TV is in Pass through Mode or the Function Menu if the TV is not in Pass through Mode no longer toggles and then press the Installer Menu entry sequence e g 9 8 7 6 OK to access the Installer Menu Note The default Installer Menu entry sequence is 9876 however if Installer Menu item 000 INSTALLER SEQUENCE has been modifie...

Страница 26: ...n the next page for an overview of the available Installer Menu items including their item numbers functions value ranges and default values To change an Installer Menu item value use the Left Right arrow keys on the Installer Remote to select the appropriate value or direct enter a valid value To save the new setting press OK once on the Installer Remote If you have additional items to modify use...

Страница 27: ...rental Control functions 022 MAX BLK HRS 0 99 12 Determines the maximum number of Parental Control blocking hours that can be set in the Function Menu 023 CAPTION LOCK 0 1 0 Set to 1 to retain the caption setting selected before the TV was turned OFF 028 CH OVERIDE 0 1 1 If set to 0 users can only tune to channels that are included in the PTC Channel Map See detailed descriptions 029 REMAP AUX INP...

Страница 28: ...feature in the Function Menu 096 DEF ASP RATIO 0 4 2 Selects the default aspect ratio See detailed descriptions 097 AUDIO OUTPUT 0 9 7 Set as required in accordance with external audio equipment connected to the TV See detailed descriptions 098 PRO CENTRIC 0 2 0 Set to 0 to disable the Pro Centric application Set to 2 for GEM Java Application Mode 099 BACK LIGHTING 1 202 255 255 Sets the level of ...

Страница 29: ...e event Data Channel Auto Search and or check for and download of updates see also paragraph below This setting is recommended if the TV will be configured with a resident application In this mode the standard check for and download of updates is under application control Refer to your site specific documentation for further information on configuring the TV with a resident application When this i...

Страница 30: ...set to 0 sound can be muted 015 SLEEP TIMER If set to 1 the Sleep Timer feature is enabled and available to the end user Set to 0 to disable the Sleep Timer feature 016 EN TIMER Enable On Off Timers If set to 1 the Timer function is enabled and available to the end user Set to 0 to disable On Off timers Note The TV clock must be set in order for timers to be used 017 ALARM If set to 1 the Alarm fe...

Страница 31: ... settings see Reference section Auto Input s Sensing Feature Note In order for auto sensing to be enabled for an input that input must also be enabled in the Installer Menu For example to enable auto sensing for HDMI 1 item 035 HDMI1 ENABLE must also be set to 1 or 2 Also see note above regarding TV operation when both this item and item 041 SIMPLINK EN are enabled Note When this item is enabled i...

Страница 32: ...Enable Noise Mute Applicable for analog channels only If set to 1 audio mutes if no signal is present 090 KEY LOCK If set to 1 Key Lock is enabled which means that the display panel power button function will be locked i e non functional Set to 0 to disable Key Lock Note that all IR features remain functional regardless of this setting 091 HDMI2 ENABLE Set to 1 to enable HDMI 2 input in DTV Mode S...

Страница 33: ...101 dimmest picture 200 brightest picture Dynamic Back Lighting The TV automatically controls back lighting depending upon the picture level of the current program 201 Automatic Static Back Lighting The TV automatically controls back lighting by using Intelligent Sensor to detect the level of ambient lighting 202 Automatic Dynamic Back Lighting The TV automatically controls back lighting by using ...

Страница 34: ...ile Pro Centric updates are in progress it is not possible to turn ON the TV Note The Data Channel is automatically set to 253 if Media Type is set to IP either in the EZ Manager Wizard or in the IP Environment Pro Centric Menu on the TV see EZ Manager Wizard on pages 12 to 20 or Pro Centric Setup on pages 53 to 55 respectively or if Installer Menu item 119 Data Channel is set to IP Address in the...

Страница 35: ... description for item 121 UPDATE TIME HR above Note This item is not available in the Installer Menu unless item 121 UPDATE TIME HR is set from 0 to 23 Note The TV clock must be set in order for a Wake For Update event to occur at the precise time of day in accordance with item 121 and item 122 settings ...

Страница 36: ... inputs if you intend to run Auto Tuning Channel Search Under certain conditions Auto Tuning is disabled if there is an Aux input active A Clone tlx file comprises Installer Menu settings IP Environment Menu settings with the exception of unique TV attributes and settings and all TV sources analog digital AV HDMI etc clonable setup menu settings See also Clonable TV Setup Menu Features list below ...

Страница 37: ...ther Installer Menu items that affect your TV programming network to the required configuration For example enable disable Aux inputs set a Start Channel etc d After you have adjusted all Installer Menu item settings as required and if you do not need to configure any IP Environment settings see note below press OK once on the Installer Remote to save your changes then press OK again to exit the m...

Страница 38: ...ia CPU configuration you will have the option to select either logical or physical channel tuning For either selection the channel sequence will be based on the order in which the channels appear in FTG Channel Map You can view and or edit the channel sequence in the Cloud Configuration Tool as required a Use the Installer Remote to access the Channels Menu Then select Auto Tuning and follow the o...

Страница 39: ...he TV Zoning Feature BEFORE performing the procedure below It is not possible to clone a Master TV s clock Either set a Target TV s clock manually or use the Auto Clock setting in the TV setup menus Since the Export Clone File process retrieves the channel lineup from the CPU if the TV is currently in FTG Mode via EBL FTG Channel Map resides in EBL it is not possible to export an FTG Channel Map C...

Страница 40: ...e the TV model element of the filename may not be changed you can differentiate this Clone file from other LT570H Clone files by changing the numeric assignment appended to the end of the filename Use the Up Down arrow keys to scroll through numeric assignments until the desired number is shown 8 When you are ready to continue i e when you have selected the desired filename press OK to export the ...

Страница 41: ... initiated the EZ Manager Wizard you can use the wizard s USB Configuration option to access the TV Manager and complete the import procedure see TV Configuration Options and or USB Configuration on pages 13 and 18 respectively as necessary You may also use the Ez Download utility to import the Clone Configuration tlx file See Ez Download Utility on pages 21 to 24 for further information If the Ta...

Страница 42: ...n multiple zoned FTG Installer Menu profiles for different TV models Make sure it includes the appropriate Installer Menu profile s for the Target TV s before performing the procedure below Caution Do not unplug the TV power cord or remove the USB memory device while importing is in progress as doing so may cause the TV to malfunction or harm the USB device respectively Import Clone File Procedure...

Страница 43: ...cs is for service use only 7 Use the Up Down arrow keys to select Import Clone File and then press OK TV MANAGER USB Diagnostics Ez Download Download Boot Logo Update TV Software Update PTC Software Import Clone File Back OK 8 In the Import Clone File screen use the Up Down arrow keys to select the tlx file you want to import Note Filenames of exported Clone files are comprised of the TV model and...

Страница 44: ...isplayed and then the TV will exit the TV Manager 11 Remove the USB memory device from the Target TV and verify that the appropriate configuration is now resident on the Target TV Note If the Target TV was previously in Pass through Mode and the Clone Configuration tlx file that was imported contained an FTG Channel Map the Target TV CPU is now in FTG Mode After the import process is complete the ...

Страница 45: ...Configuration tlx file that can be used to configure the TV for FTG Mode via CPU The Cloud Configuration Tool provides options both for advanced and new users If you are not familiar with the steps to create an FTG Configuration file you may choose a Wizard Setup that will guide you through the process of creating a new file Refer to the Cloud Configuration Tool User Guide for further information ...

Страница 46: ...ate you may view and or base the new FTG Configuration file on an existing FTG Configuration tlx file Click on the BROWSE button at the right of the Find File to Upload field and select double click on the desired tlx file Then click on the UPLOAD button below the Find File to Upload field Once the file is successfully uploaded the Find File to Upload field is replaced with a Loaded From File summ...

Страница 47: ...aller Menu profile s and if applicable Setup Menu profile s you created or added in the previous steps Review and edit the FTG Configuration List as necessary Note If you need to edit the Channel Map or an Installer Menu profile double click on the desired item to access the Channel Map page or the Installer Menu page as applicable When you return to the File Manager page the FTG Configuration Lis...

Страница 48: ... contained in uploaded FTG Configuration tlx file Users may choose to copy some or all of this data to the FTG Configuration List Data to be saved in the FTG Configuration tlx file This data may include contents transferred from an uploaded file and or Channel Map Installer Menu contents created or modified in the Cloud Configuration Tool Cloud Configuration Tool menu bar provides access to all ut...

Страница 49: ...s Click the RF CHANNEL button to add a new RF channel to the FTG Channel Map Wizard Setup only Proceed to next step Enter a logical channel number Select a channel icon select No Logo if applicable and or enter a custom channel label Assign the RF Major and Minor channel numbers and PLP ID for the channel Set channel attributes Check select Encrypted OSD or Blank Video Set Zone restriction s per c...

Страница 50: ... available within each category tab Load default Installer Menu for selected model Assign Zone as applicable Once you click on CREATE PROFILE this Installer Menu profile will be listed under the Installer Menu Profile List and Installer Menu items will be displayed on the lower half of the page Installer Menu profiles to be included in the FTG Configuration tlx file The currently active profile is...

Страница 51: ...nformation 2 Navigate to Installer Menu item 119 DATA CHANNEL and press 2 5 3 MENU SETTINGS to launch the IP Environment Menu Use the Up Down arrow keys on the Installer Remote to select the desired menu option and then press OK Refer to the following sections for information on each of the IP Environment setup options When you have completed your IP Environment configuration as required press EXI...

Страница 52: ...taller Remote to key in the appropriate configuration data When all fields are set as required use the arrow keys on the Installer Remote to select OK at the bottom right of the window and press OK Note You can specify a static DNS server with an auto configured IP address but not vice versa The TV will attempt to connect to the network and you will see a progress display that indicates status as ...

Страница 53: ...h to cancel the status check while it is in progress select Close or press to return to the IP Environment Menu Pro Centric Setup Pro Centric options enable you to configure the TV with the appropriate settings to connect to the Pro Centric server Use the arrow keys on the Installer Remote to navigate between fields 1 With the IP Environment Menu on display use the arrow keys on the Installer Remo...

Страница 54: ...Menu Installer Menu item 119 or in the EZ Manager Wizard the specified channel will appear in this field If you change the Data Channel in this menu Installer Menu item 119 will now show the value you entered here IP Configuration Note If the server IP address and port number have already been set in the EZ Manager Wizard the specified data will be reflected in the fields displayed Note Setting th...

Страница 55: ...mation on Wake For Update functionality Select highlight the Update Event field and press OK on the Installer Remote to toggle the setting as required When Update Event is enabled an Update Time field is available in the Pro Centric Menu If Update Event is enabled set the Update Time as required Select highlight the Update Time field use the Down arrow key to access the field and press OK Then in ...

Страница 56: ...e RJ45 Control cable from the RJP cable bundle to the RJP port on the TV s rear jack panel Then connect HDMI and Composite Video Audio connectors as applicable for the cable bundle Reference Remote Jack Pack TV Connections Setup 093 RJP AVAILABLE 001 AV IN AUDIO IN L R SPEAKER OUT LINE OUT RJP Use Only GAME CONTROL MPI L MONO AUDIO R ANTENNA CABLE IN LAN VIDEO RESET UPDATE IN SERVICE ONLY TV LINK ...

Страница 57: ...ote for TV CPU Software Update only If the TV detects a later version of software on the USB device it will automatically display a dialog from which you can start the software update immediately Otherwise you can close the dialog and access the TV Manager as described below 1 Turn ON the TV and then insert the USB memory device into the TV s USB port 2 Press MENU SETTINGS on the Installer Remote ...

Страница 58: ...OFTWARE Current TV Software Version Information EPK CPU_SW epk The following software files are found on the USB memory device Select the file you want to download to this TV or press EXIT to cancel the update EPK Forced Update Option SPI Boot LG Boot LOGO 5 Use the Up Down arrow keys to select highlight the update file to download Then press OK Note Do not select Forced Update options unless you ...

Страница 59: ...as etc in the image filename Before You Begin The boot logo image file must be stored in a folder named LG_DTV in the root directory of the USB memory device Ensure the USB device has been formatted with FAT format Download the Boot Logo Image 1 Turn ON the TV and then insert the USB memory device into the TV s USB port 2 Press MENU SETTINGS on the Installer Remote to display the TV setup menus TV...

Страница 60: ..._ProC jpg Back OK 5 In the Download Boot Logo screen use the Up Down arrow keys to select the image file to download and then press OK Boot logo image update progress will be displayed on the screen Do NOT remove the USB device until the image update is complete When the image update is complete an Updating complete message will briefly be displayed and then the TV will automatically reboot During...

Страница 61: ...58 1 8 80 29 3 7 49 0 11 55 2 13 70 28 6 9 47 8 13 53 6 15 60 27 8 12 46 1 16 51 7 18 50 27 1 14 44 1 20 49 1 22 40 26 2 17 41 9 24 46 6 26 30 24 3 23 36 9 33 40 3 36 20 21 8 31 30 7 44 33 5 47 10 19 5 38 24 8 55 25 5 60 1 17 4 45 19 1 65 18 9 70 Item 099 Back Lighting Dynamic 32LT570H 43LT570H 49LT570H Power Consumption Watts Percent Savings Power Consumption Watts Percent Savings Power Consumpti...

Страница 62: ... Menu Item 029 REMAP AUX INPS 1 Aux Input Input Mode Item Function Value Enable Bit Label Value Value Description 131 0 91 0 AV Rear CV 39 REAR AUX EN 1 1 Rear Video Aux 1 0 VIDEO 1 132 0 92 0 HDMI 2 DTV 91 HDMI2 ENABLE 1 2 S Video Rear 2 0 VIDEO 5 PC 2 2 COMPUTER 133 0 93 0 HDMI 1 DTV 35 HDMI1 ENABLE 1 3 Front Computer 3 0 VIDEO 3 PC 2 2 COMPUTER 135 0 95 0 HDMI 3 DTV 92 HDMI3 ENABLE 1 5 NTSC Rea...

Страница 63: ...r Menu item 118 POWER SAVINGS to 1 so that the GAME CONTROL MPI port circuitry is always powered Caution POWER SAVINGS should NEVER be set to 7 This setting is intended for factory use only The b LAN module is internal to the TV It allows hotel institution head end equipment with b LAN technology to communicate via the institution s RF distribution system with the TV for configuration and control ...

Страница 64: ...dy in FTG Mode you cannot use this procedure to make changes to the FTG Channel Map and FTG Installer Menu settings Refer to FTG Mode information on pages 7 to 9 for further details If the preceding condition applies but you wish to switch the TV to FTG Mode via EBL see Reference section Restoring Factory Defaults on the TV s for further information before proceeding 1 Install if necessary and lau...

Страница 65: ...ote When you Read the settings from the EBL a pop up notice will be displayed see example below to indicate that the chassis ID of this model is unknown and so a generic Installer Menu profile will be loaded Click OK to dismiss the pop up window and continue The resulting generic profile contains all Installer Menu items including a number of items that may not be applicable for this model Refer t...

Страница 66: ... consists of eight characters that identify the Aux input s for which auto sensing is enabled The following table identifies the Installer Menu text code input for each Aux input that is available on the LT570H TV models The table also identifies the Installer Menu item associated with each Aux input Remember that in order for auto sensing to be enabled for an input that input must also be enabled...

Страница 67: ...bled DD5XXXX0 064 Disabled Enabled Disabled Disabled D6DXXXXD 065 Enabled Enabled Disabled Disabled D6DXXXX0 096 Disabled Enabled Disabled Enabled D65XXXXD 097 Enabled Enabled Disabled Enabled D65XXXX0 128 Disabled Disabled Enabled Disabled 7DDXXXXD 129 Enabled Disabled Enabled Disabled 7DDXXXX0 160 Disabled Disabled Enabled Enabled 7D5XXXXD 161 Enabled Disabled Enabled Enabled 7D5XXXX0 192 Disabl...

Страница 68: ...ensing Hierarchy Priority Video Audio 1st Highest Digital Video In Audio In 3 5mm 2nd PC Video In Audio In L R 3rd Video In Digital Video In RJP Legacy Models RJP 101M RJP 101ML RJP 110F RJP 110FW RJP 110W RJP 110WBR RJP 110S RJP 120G RJP 120T RJP 201B 202B RJP Scaler Models RJP 301B ...

Страница 69: ...at one time However both options require that you create a Restore_Pass through_Mode tlx file i e an FTG Configuration file with no data Refer to the Cloud Configuration Tool User Guide for further information Using a USB memory device import a Restore_Pass through_Mode tlx file on the TV Refer to Importing a Clone File on pages 41 to 44 for further information on the import procedure If your syst...

Страница 70: ...bsections briefly describe how to assign Zones in the Cloud Configuration Tool Refer to the Cloud Configuration Tool User Guide for further information FTG Installer Menu Profile Zone Assignments The Cloud Configuration Tool Installer Menu web page enables you to create multiple Installer Menu profiles for the same chassis model each with a different Zone assignment default Zone 0 to be included i...

Страница 71: ...be used to configure Target TVs For example if the TV Zone in the Master TV is set to 3 before the Clone file export is initiated the Master TV s Installer Menu and Setup Menu profiles will be saved with the TV Zone 3 assignment In order to configure the Target TVs with the Zone 3 Installer Menu and Setup Menu profiles exported from the Master TV you must set the TV Zone accordingly in the Target ...

Страница 72: ...leted the fields as necessary select OK and then press OK on the Installer Remote to close the window and return to the Option Menu 6 Press MENU SETTINGS to return to program viewing Z Change a room number OK Room Number Label Zone Label and Room Number CH VOL 1 2 3 4 5 6 7 8 0 9 P A G E Q MENU CHAR NUM FLASHBK EXIT OK ENTER GUIDE PORTAL TV DVD INPUT MARK CC TIMER MUTE INFO PIP PIPCH PIPCH SWAP PI...

Страница 73: ...fixed speaker variable speaker or fixed line level amplifier equipment See Reference section External Stereo Speaker Setup for further information ANTENNA CABLE IN Connect to Antenna CATV SERVICE ONLY Restricted to service updates AV IN AUDIO IN Connect video audio output from external device OPTICAL DIGITAL AUDIO OUT Use for amps and home theater systems Note When the TV is OFF this port is not e...

Страница 74: ... LT570H rear panel provides stereo speaker signal outputs fixed speaker variable speaker or fixed line level amplifier for external audio equipment Set Installer Menu item 097 AUDIO OUTPUT as required in accordance with external audio equipment connected to the TV Also refer to the following diagram for pinout details Caution Do NOT insert a mono plug as this may damage the TV ...

Страница 75: ... time digital channels are tuned the TV attempts to locate the default audio program language If the default audio program language is not available the TV will use the first available audio program DVD USB buttons Use to control DVD player or view USB memory device content Accesses the AV devices connected to the HDMI ports of the TV Opens the SIMPLINK Menu when Installer Menu item 041 SIMPLINK E...

Страница 76: ...Note Commands may work differently depending on model and signal Command 1 Command 2 Data Hexadecimal Command 1 Command 2 Data Hexadecimal 01 Power k a 00 01 11 OSD Select k l 00 01 02 Aspect Ratio k c see page 78 12 Remote Control Lock Mode k m 00 01 03 Screen Mute k d 00 01 10 13 Balance k t 00 64 04 Volume Mute k e 00 01 14 Color Temperature x u 00 64 05 Volume Control k f 00 64 15 Equalizer j ...

Страница 77: ... hexadecimal value is transmitted as the ASCII value of that character For example 00 since ASCII 0 0x30 would be sent as 3030 0A since ASCII A 0x41 would be sent as 3041 63 since ASCII 6 0x36 ASCII 3 0x33 would be sent as 3633 Data Enter the command s required data hexadecimal see Set ID note above for correct translation Enter Data FF to read status of the function CR Carriage Return ASCII value...

Страница 78: ...V AV partially 03 Screen Mute Command k d To control screen mute Command Structure k d Set ID Data CR Data 00 Screen Mute Off Picture On Video Mute Off 01 Screen Mute On Picture Off 10 Video Mute On Acknowledgment d Set ID OK NG Data x In case of Video Mute On only the TV will show OSD In case of Screen Mute On the TV will not show OSD 04 Volume Mute Command k e To control volume mute Command Stru...

Страница 79: ...NG Data x 10 Sharpness Command k k To adjust the screen sharpness Command Structure k k Set ID Data CR Data Min 00 to Max 32 Acknowledgment k Set ID OK NG Data x 11 OSD Select Command k l To select OSD On Screen Display status when controlling remotely Command Structure k l Set ID Data CR Data 00 OSD Off 01 OSD On Acknowledgment l Set ID OK NG Data x 12 Remote Control Lock Mode Command k m To lock...

Страница 80: ...hannel number Antenna DTV 02 45 Decimal 2 69 Cable CADTV 01 87 Decimal 1 135 When Data5 is 22 or 26 see below use 00 for Data0 Data1 Data2 Major Channel number Data1 High byte Channel Data Data2 Low byte Channel Data 00 01 27 0F Decimal 1 9999 Data3 Data4 Minor Channel number Data3 High byte channel data Data4 Low byte channel data 00 00 03 E7 Decimal 0 999 Data5 Input Source Digital 02 Antenna TV...

Страница 81: ... on page 82 Acknowledgment c Set ID OK NG Data x 19 Control Backlight Command m g To control the backlight Command Structure m g Set ID Data CR Data Min 00 to Max 64 Acknowledgment g Set ID OK NG Data x 20 Input select Command x b To select input source for main picture Command Structure x b Set ID Data CR Data 00 DTV 01 CADTV 02 Satellite DTV 10 ATV 11 CATV 20 AV or AV 1 21 AV 2 40 Component 1 41...

Страница 82: ... models Code Hexa Function Code Hexa Function 00 CH PAGE C0 Green 01 CH PAGE C1 Red 02 VOL C2 Yellow 03 VOL C3 Blue 06 8E 07 8F 08 POWER B0 09 MUTE DELETE B1 10 19 Numbers 0 9 BA 28 BACK AA INFO 39 CC CHAR NUM AB GUIDE 40 7C SMART 41 7E 43 MENU SETTINGS DC 44 OK ENTER 60 PIP 0B INPUT 61 PIP INPUT 0C PORTAL 63 SWAP 0E TIMER 71 PIP CH 1A FLASHBK 72 PIP CH 4C 79 RATIO 5B EXIT 91 VD ...

Страница 83: ...able signal to TV Connections incorrect Check connections on TV MPI not connected If applicable connect MPI cable to MPI device Encrypted program Try another channel Wrong tuning band Adjust Installer Menu settings Normal picture poor or no sound Audio muted Press MUTE or use Volume Up key to increase sound level Broadcast problem Try a different channel Erratic Operation Symptom Possible Cause s ...

Страница 84: ...t TV connected to AC Power Bad TV No Yes FTG Operation Troubleshooting The following table provides troubleshooting information for when the EBL is configured for FTG Mode operation Symptom Possible Cause s Solution s Communication Error Communications Timeout Cable s not connected Check and connect communication cables TV not powered Check connect the TV power cord TV not turned ON TV needs to be...

Страница 85: ... number assigned to either a physical or virtual channel number in a Logical Channel Map Major Channel Number Typically the RF channel number assigned to a digital video stream Master TV A TV whose Channel Map and Installer Menu and TV setup menu settings have been configured as a Master TV Setup for cloning purposes Minor Channel Number A sub channel or program number assigned to the content embe...

Страница 86: ...nses that is contained in this product please visit http opensource lge com In addition to the source code all referenced license terms warranty disclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon e mail requ...

Страница 87: ...8 865 3026 www lg com us business Pro Idiom is a registered trademark of Zenith Electronics LLC Pro Centric and the LG logo are registered trademarks of LG Electronics Inc b LAN is a trademark of SONIFI Solutions Inc All other trademarks or registered trademarks are the property of their respective owners ...

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