21
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ENGLISH
TROUBLESHOOTING / SPECIFICATIONS
Problem
Solution
The touch pen does not work.
y
Check that you used the remote control to enter Pentouch mode.
y
Check that the Pentouch dongle is connected to the computer and the red LED
is on.
y
Press the Touch Home button on the touch pen to check that it is powered on.
y
Check that the touch pen is paired for use. (The touch pen is correctly paired
if the red LED is on once when you press the Touch Home button on the touch
pen.)
y
Set the computer screen to display only on the TV.
The TV screen doesn’t look normal
when using Pentouch.
y
A Check that the computer is correctly connected to the TV.
y
A Check that you are using the optimal resolution.
y
Set the aspect ratio on the TV to Just Scan.
The touch pen is touched on wrong
positions.
y
Set the computer screen to display only on the TV.
y
If the point you touch on the TV screen using the touch pen and the point
indicated as touched on the computer screen do not match when the computer
and the TV are connected by a PC signal (RGB) cable, use the TV remote
control to select [Home] → [PICTURE] → [SCREEN] (RGB) , then select [Auto
Configure] to adjust the screen.
The touch pen movement is not
smooth.
y
Check whether the computer and the TV are too far from each other. Check
whether there are too many obstructions between the computer and the TV.
y
A Check whether many other applications are running on the computer. (Please
avoid running other applications while using the Pentouch programme.)
Pentouch
SPECIFICATIONS
MOdELS
42PA49**
(42PA4900-TE)
50PA49**
(50PA4900-TE)
Dimensions
(W x H x D)
With stand
983.6 mm x 655.0 mm x 246.7 mm
1168.0 mm x 758.0 mm x 297.0 mm
Without stand
983.6 mm x 601.3 mm x 58.0 mm
1168.0 mm x 704.0 mm x 53.0 mm
Weight
With stand
20.6 kg
28.2 kg
Without stand
19.0 kg
25.8 kg
Power requirement
AC 100-240 ~ 50/60 Hz
AC 100-240 ~ 50/60 Hz
MOdELS
50PA65**
(50PA6500-TF)
60PA65**
(60PA6500-TF)
Dimensions
(W x H x D)
With stand
1168.0 mm x 758.0 mm x 297.0 mm 1386.8 mm x 883.2 mm x 354.7 mm
Without stand
1168.0 mm x 704.0 mm x 53.0 mm
1386.8 mm x 818.2 mm x 53.0 mm
Weight
With stand
28.8 kg
40.6 kg
Without stand
26.4 kg
36.4 kg
Power requirement
AC 100-240 ~ 50/60 Hz
AC 100-240 ~ 50/60 Hz
MOdELS
42PA45**
(42PA4500-TF / 42PA4520-TC)
50PA45**
(50PA4500-TF / 50PA4520-TC)
Dimensions
(W x H x D)
With stand
983.6 mm x 655.0 mm x 246.7 mm
1168.0 mm x 758.0 mm x 297.0 mm
Without stand
983.6 mm x 601.3 mm x 58.0 mm
1168.0 mm x 704.0 mm x 53.0 mm
Weight
With stand
20.6 kg
28.2 kg
Without stand
19.0 kg
25.8 kg
Power requirement
AC 100-240 ~ 50/60 Hz
AC 100-240 ~ 50/60 Hz
Product specifications shown above may be changed without prior notice due to upgrade of product
functions.
For the power supply and power consumption, refer to the label attached to the product.