20
ENGLISH
NOTE
•
Check if the graphics card's resolution or frequency is within the range allowed by the monitor and set it to the recommended (optimal) resolution in
Control Panel
>
Display
>
settings
.
•
Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area, or misalignment of the display.
•
The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the performance of the graphics card. If this is the case, contact the manufacturer of
the computer or graphics card for assistance.
•
Some graphics cards may not support 2560 × 1080 resolution. If the resolution cannot be displayed, contact the manufacturer of your graphics card.
The display color is abnormal.
Does the display appear discolored (16 colors)?
•
Set the color to 24 bit (true color) or higher. In Windows, go to Control Panel > Display > Settings > Color Quality.
Does the display color appear unstable or monochrome?
•
Check if the signal cable is connected properly. Reconnect the cable or reinsert the PC's graphics card.
Are there spots on the screen?
•
When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen. It is not an error, nor is it related
to the monitor's performance.
Do you see an "Unrecognized monitor, Plug&Play (VESA DDC) monitor found" message?
Have you installed the display driver?
•
Be sure to install the display driver from our web site:
.
•
Make sure to check if the video card supports Plug&Play function.
No sound from the headphone port or speaker.
Are images displayed using DisplayPort or HDMI input
without sound?
•
Try increasing the volume using the button on the monitor.
•
Set the audio output of the PC to the monitor you are using. On Microsoft Windows, go to Control Panel > Hardware and Sound > Sound > set the monitor as default
device.
