46
ENG
ENGLISH
TROUBLESHOOTING
TROUBLESHOOTING
The software version can be updated for improvement in performance.Customer needs to ensure the
compatibility of customer’s equipment with LGE software. If needed, please consult with LGE and
upload revised software version according to the guidance provided by LGE.
Problem
Solution
Cannot control the TV
with the remote control.
y
Check the remote control sensor on the product and try again.
y
Check if there is any obstacle between the product and the
remote control.
y
Check if the batteries are still working and properly installed (
to , to ).
No image display and no
sound is produced.
y
Check if the product is turned on.
y
Check if the power cord is connected to a wall outlet.
y
Check if there is a problem in the wall outlet by connecting other
products.
The TV turns off suddenly.
y
Check the power control settings. The power supply may be
interrupted.
y
Check if the
Automatic Standby
(Depending on model) /
Sleep
Timer
/
Off Time
feature is activated in the
TIME
settings.
When connecting to the
PC (RGB/HDMI/ DVI), ‘No
signal’ or ‘Invalid Format’
is displayed.
y
Turn the TV off/on using the remote control.
y
Reconnect the RGB/HDMI/DVI cable.
y
Restart the PC with the TV on.
