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Issues Related to Screen (Colour)
•
Screen has poor colour resolution (16 colours).
- Use PC settings to set the colour to 24 bits (True Colour) or above.
•
Screen colour is unstable or mono-coloured.
- Check the connection status of the signal cable. Or, re-insert the PC graphics card.
•
Black spots or bright spots appear on the screen.
- Some pixels (red, green, blue, black) are visible on the screen due to the unique characteristics of the display panel.
This is not a malfunction of the product.
•
The screen’s brightness seems dark.
- Adjust brightness and contrast again.
- Backlight may need repair.
-
If the internal temperature of the enclosure rises, the screen’s brightness may darken. Clean the heat exchanger or
filter in the enclosure periodically.
Issues Related to Sound
•
There is no sound output.
- See if the audio cable is connected properly.
- Adjust the volume of the product or external device.
- See if the sound is set properly.
•
Sound is too dull.
- Select the appropriate equalizer sound.
•
Sound is too low.
- Adjust the volume of the product or external device.
•
For some models, you will need to purchase external speakers separately since they do not have speakers built-in.
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