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TABLE OF CONTENTS

3 IMPORTANT SAFETY

INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

WARNING STATEMENTS

CAUTION STATEMENTS

7 PRODUCT OVERVIEW

Product Features

9 INSTALLATION

Before Installing

10 Choosing the Proper Location

11 Unpacking and Removing Shipping Material

12 Connecting the Water Inlet Hoses

13 Connecting the Drain Hose

14 Leveling the Washer

15 Final Installation Check

17 OPERATION

17 Before Use

18 Sorting Laundry

19 Loading the Washer

20 Adding Cleaning Products

23 Control Panel

25 Wash Cycles

29 Cycle Modifiers

29 Options and Extra Functions

33 SMART FUNCTIONS

33 Using LG ThinQ Application
35 Smart Diagnosis

Function

37 MAINTENANCE

37 Regular Cleaning

37 Periodic Maintenance

41 Care in Cold Climates

43 TROUBLESHOOTING

43 Before Calling for Service

53 LIMITED WARRANTY

53 USA
56 CANADA

Содержание 048231026772

Страница 1: ...CHINE Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times ENGLISH WM4500H A MFL71485411 Rev 03_012521 www lg com Copyright 2021 LG Electronics Inc All Rights Reserved ...

Страница 2: ...oses 13 Connecting the Drain Hose 14 Leveling the Washer 15 Final Installation Check 17 OPERATION 17 Before Use 18 Sorting Laundry 19 Loading the Washer 20 Adding Cleaning Products 23 Control Panel 25 Wash Cycles 29 Cycle Modifiers 29 Options and Extra Functions 33 SMART FUNCTIONS 33 Using LG ThinQ Application 35 Smart DiagnosisTM Function 37 MAINTENANCE 37 Regular Cleaning 37 Periodic Maintenance...

Страница 3: ...reduce the risk of severe injury or death follow all installation instructions Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures Installation instructions are packed with the appliance for the installer s reference If the appliance is moved to a new location have it checked and reinstalled by qualified service personnel Moving or installation of the appliance requires two or...

Страница 4: ...XPLOSIVE If the hot water system has not been used for such a period before using the appliance turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is flammable do not smoke or use an open flame during this time Do not reach into the washer if the tub or drum agitator or any interior parts are moving Before lo...

Страница 5: ...pliance Maintenance Do not repair or replace any part of the appliance All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this owner s manual Use only authorized factory parts Disconnect this appliance from the power supply before cleaning and attempting any user maintenance Turning the controls to the OFF position does not disconnect this...

Страница 6: ...static only as recommended by the manufacturer Do not combine laundry products for use in one load unless specified on the label Do not touch draining water which may be hot If the drain hose and the water inlet hose are frozen in winter defrost them before using the appliance Do not store or spill liquid detergents cleaners or bleaches chlorine bleach oxygen bleach on the appliance Doing so may r...

Страница 7: ...ended product life use only authorized components The manufacturer is not responsible for product malfunction property damage or bodily injury caused by the use of separately purchased unauthorized components parts or non LG products Front View a Control Panel b Detergent Dispenser Drawer ezDispense Manual Dispense c Door d Drain Pump Filter e Drain Hose f Drain Pump Filter Cover g Leveling Feet h...

Страница 8: ...Hoses Optional Accessories a Pedestal b Pedestal Washer c Stacking Kit Product Specifications Model WM4500H A Electrical Requirements 120 V 60 Hz Min Max Water Pressure 20 psi 120 psi 138 kPa 827 kPa Dimensions Width X Height X Depth 27 X 39 X 33 1 4 70 cm X 99 cm X 84 cm Maximum Depth with Door Open 53 1 4 135 5 cm Net Weight 201 5 lb 91 4 kg Max Spin Speed 1300 RPM Model WM4500H A ...

Страница 9: ...tall the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions Failure to follow this warning can cause product or part failure serious injury fire electric shock or death Properly ground the washer to conform with all governing codes and ordinances Failure to follow this warning can cause serious injury fire electric shock or death To ensur...

Страница 10: ...0 inches 1 5 m of either side of the washer Position the washer so that the outlet and plug are easily accessible Do not overload the outlet with more than one appliance The outlet must be grounded in accordance with current electrical wiring codes and regulations Use a time delay fuse or circuit breaker It is the personal responsibility and obligation of the washer owner to have a proper outlet i...

Страница 11: ...e foam base After removing the carton and shipping material lift the washer off the foam base Make sure the plastic drum support a comes off with the base and is not stuck to the bottom of the washer If you must lay the washer down to remove the carton base b always protect the side of the washer and lay it carefully on its side Do not lay the washer on its front or back Removing Shipping Material...

Страница 12: ...not pinched crushed or kinked by other objects Water supply pressure must be between 20 psi and 120 psi 138 827 kPa If the water supply pressure is more than 120 psi a pressure reducing valve must be installed Your hot water heater should be set to deliver water at 120 135 F 48 57 C to allow the washer to properly control wash temperatures Do not store or install the washer in a location subject t...

Страница 13: ...d The end of the drain hose should be located a minimum of 24 61 cm and a maximum of 96 244 cm above the bottom of the washer For best results locate the end of the drain hose no higher than 66 168 cm above the bottom of the washer As the drain outlet is raised beyond 66 168 cm the drain function will be increasingly affected Never create an airtight seal between the hose and the drain with tape o...

Страница 14: ...ess vibration and noise leading to a washer malfunction Adjust the leveling feet only as far as necessary to level the washer Extending the leveling feet more than necessary can cause the washer to vibrate NOTE Before installing the washer make sure that the floor is clean dry and free of dust dirt water and oil so the washer feet cannot slide easily Feet that move or slide on the floor can contri...

Страница 15: ...amaged power cord or power plug Replace or repair it immediately Failure to do so may result in death fire electric shock or malfunction Do not modify the power cord and plug provided with the appliance Do not damage it when installing or moving the appliance Doing so may result in death fire electric shock or malfunction Make sure that the appliance is grounded Connect this appliance to a grounde...

Страница 16: ...se button to start the wash cycle 5 Make sure that water is supplied that the washer does not rock or vibrate excessively and that it drains well during the spin cycle NOTE If water leaks during water supply see Connecting the Water Inlet Hoses to connect them properly If the washer rocks and vibrates excessively see Leveling the Washer to level it again If the drain does not work see Connecting t...

Страница 17: ...nt packs or gel or tablet detergents in the dispenser 3 Turn on the washer Press the Power button to turn on the washer 4 Select a cycle Turn the cycle selector knob or press the cycle buttons repeatedly until the desired cycle is selected The preset wash temperature spin speed soil level and option settings for the selected cycle are shown The Normal cycle must be selected in order to change its ...

Страница 18: ...ting in damage to the washer clothes nearby objects walls and floor Grouping Similar Items For the best washing results and to reduce the possibility of damage to clothing sort clothing into loads made up of similar items Mixing different fabric types and or soil levels can result in poor wash performance color transfer discoloration fabric damage or linting Fabrics should be sorted into groups as...

Страница 19: ...ers and hooks and tie drawstrings to prevent snagging or tangling of clothes Pretreat heavily stained areas for best results Brush off heavy soil dust and hair from items before washing Excess dirt or sand can abrade other fabrics and lead to poor wash performance For best performance load clothes as shown Do not press down on items while stacking them in the drum Load clothes loosely and do not o...

Страница 20: ...atible may not provide optimal results For proper wash performance always measure detergent using the measuring device provided by the detergent manufacturer For an average load use less than half of the recommended maximum Use less detergent for soft water light soil or smaller loads Use extra care when measuring 2X and 3X concentrated detergents because even a small amount of extra detergent can...

Страница 21: ... are tightly closed Securely close the lids to the ezDispense reservoirs to minimize airflow which can harden cleaning products and prevent them from dispensing properly Be careful not to lose the lids 5 Close the dispenser drawer slowly before starting the cycle Slamming the drawer closed may result in the detergent overflowing into another compartment or dispensing into the drum earlier than pro...

Страница 22: ...gent is added to the load at the beginning of the cycle Always use HE High Efficiency detergent with your washer Liquid or powdered color safe bleach may be added to the manual main wash compartment with detergent of the same type Do not mix liquids and powders If you use a detergent that does not dissolve easily or a detergent with high viscosity it will leave a residue and clog the dispenser Liq...

Страница 23: ...e settings can be adjusted using the Cycle Modifier buttons at any time before starting the cycle c Start Pause Button Press this button to start the selected cycle If the washer is running use this button to pause the cycle without losing the current settings NOTE If the Start Pause button is not pressed to start the selected cycle after a delay the washer automatically turns off and all cycle se...

Страница 24: ...ing water temperature etc can affect the actual time NOTE Once the Start Pause button is pressed the washer will measure the size of the load The estimated time may change once the load size has been measured If the Delay Wash function is set the remaining delay time counts down until the cycle begins c AI DD Indicator AI DD provides the appropriate drum rotation actions after load sensing is comp...

Страница 25: ...r silk Pressing the Start Pause button without selecting a cycle will cause the Normal cycle to begin immediately using the default settings Wash Temp Default Warm Available All Spin Speed Default High Available All Soil Level Default Normal Available All Cycle Heavy Duty Description Suitable for washing heavily soiled laundry such as cotton fabrics using more powerful wash motions When washing la...

Страница 26: ...g this cycle automatically incorporates steam into the wash cycle This cycle can significantly reduce allergens in bedding and clothing This cycle helps reduce dust mite populations and helps reduce allergens Due to the higher energy and temperatures used this cycle is not recommended for wool silk leather or any other delicate or temperature sensitive items Spin Speed Default High Available All C...

Страница 27: ...e efficiency wash small loads of 2 3 lightly soiled garments less than 3 lb 1 36 kg Use very little detergent in this cycle To add an extra rinse use the Extra Rinse option Wash Temp Default Hot Available Hot Warm Cold Tap Cold Spin Speed Default Extra High Available All Soil Level Default Light Available All Cycle Rinse Spin Description Select this cycle to rinse and spin a load separately from a...

Страница 28: ...ime If the Turbo WashTM option is on you cannot select No Spin as your Spin Wash Temp Default Warm Available Hot Warm Cold Tap Cold Spin Speed Default High Available All Soil Level Default Normal Available All Cycle Steam Fresh Care Turbo WashTM Cold Wash Pre wash Normal Heavy Duty Bedding Bright WhitesTM Sanitary AllergieneTM Delicates Perm Press Towels Sportswear Speed Wash Rinse Spin Downloaded...

Страница 29: ...boost the hot water temperature for Extra Hot settings This provides improved wash performance at normal water heater settings Spin Higher spin speeds extract more water from clothes reducing drying time and saving energy Press the Spin button repeatedly until the desired speed is selected Some fabrics such as delicates require a slower spin speed Spin Only This option spins the load without a was...

Страница 30: ...th the ezDispense function The manual dispenser cannot be used for pre wash detergent dispensing Remote Start Use a smartphone to control your washer remotely For more information see SMART FUNCTIONS in this manual Delay Wash Once you have selected the cycle and other settings press the Delay Wash button to delay the start of the wash cycle Each press of this button increases the delay time by 1 h...

Страница 31: ...zDispense amounts for a standard 8 12 lb 4 6 kg load The default settings are configured to dispense 1 5 oz 45 ml of detergent and 1 oz 30 ml of softener for 8 12 lb 4 6 kg of normally soiled laundry The default amounts can be increased or decreased in 0 1 oz 3 ml increments within a range of 0 3 oz 9 ml to 6 0 oz 180 ml The amount dispensed may vary slightly depending on the model Changing Defaul...

Страница 32: ...3 seconds during the cycle to turn on the drum light The drum light will turn off automatically after 4 minutes Control Lock Use this function to disable the controls This function can prevent children from changing cycles or operating this washer NOTE The function does not lock the door Once this function is set all buttons are locked except the Power button When the controls are locked CL and th...

Страница 33: ...tion is current at the time of publication The application is subject to change for product improvement purposes without notice to users Before Using LG ThinQ Application 1 Check the distance between the appliance and the wireless router Wi Fi network If the appliance is too far from the router the signal strength becomes weak It may take a long time to connect or installation may fail 2 Turn off ...

Страница 34: ...d hold the Remote Start button for 3 seconds to enable the remote control function 4 Start a cycle from the LG ThinQ application on your smartphone NOTE Once this function is enabled you can only start a cycle from the LG ThinQ smartphone application If the cycle is not started the appliance will wait to start the cycle until it is turned off remotely from the application or this function is disab...

Страница 35: ...licence exempt transmitter s receiver s that comply with Innovation Science and Economic Development Canada s licence exempt RSS s Operation is subject to the following two conditions 1 This device may not cause interference 2 This device must accept any interference including interference that may cause undesired operation of the device IC Radiation Exposure Statement This equipment complies with...

Страница 36: ...aunch the LG ThinQ application and select the Smart DiagnosisTM feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the Power button to turn on the appliance Do not press any other buttons 2 Place the mouthpiece of your smartphone close to the c or d logo 3 Press and hold the Temp button for 3 seconds or until the audible tones start Hold ...

Страница 37: ...your washer can extend its life Door Wash with a damp cloth on the outside and inside and then dry with a soft cloth Exterior Immediately wipe off any spills Wipe with a damp cloth Do not touch the surface or the display with sharp objects Periodic Maintenance Use a towel or soft cloth to wipe around the washer door opening and door glass Always remove items from the washer as soon as the cycle is...

Страница 38: ...ents to extend the lifespan of the washer Use of a water softener is recommended in areas with hard water Use a descaler to remove visible mineral buildup on the washer drum After descaling always run the Tub Clean cycle before washing clothing Mineral scale and other spots may be removed from the stainless steel drum using a soft cloth soaked in stainless steel cleaner Do not use steel wool or ab...

Страница 39: ...ves and protective goggles 2 Dilute 3 4 cup 177 mL of liquid chlorine bleach in 1 gallon 3 8 L of water 3 Wipe around the door seal Soak a sponge or a soft cloth in this diluted solution and wipe all around the door seal 4 Wipe up any moisture with a dry towel or cloth after cleaning 5 Leave the door open to allow the door seal to dry completely Cleaning the Water Inlet Filters If the washer does ...

Страница 40: ...E error message may blink on the display when the water pressure is low or an inlet filter is clogged with dirt Clean the inlet filter Cleaning the Drain Pump Filter The washer fails to drain if the drain pump filter is clogged Periodically clean the drain filter to prevent clogging with foreign objects WARNING Opening the drain filter will result in water overflowing if there is water in the drum...

Страница 41: ...Turn off the washer and unplug the power cord 2 Turn off the water faucets 3 Disconnect the water inlet hoses Drain any water from the hoses 4 Plug the power cord into a properly grounded electrical outlet 5 Add 1 gallon of nontoxic recreational vehicle RV antifreeze to the empty drum and close the door Never use automotive antifreeze 6 Turn on the washer and press the Spin button 7 Press the Star...

Страница 42: ...let hoses in hot water to thaw them 5 Reconnect the water inlet hoses to the water inlets of the washer and to the faucets See Connecting the Water Inlet Hoses for details 6 Turn on the faucets 7 Press the Power button to turn on the washer 8 Press the Spin button to operate spin only cycle for draining and spinning 9 Press the Start Pause button When the Drain Hose is Frozen 1 Pour hot water in t...

Страница 43: ...ual detergent dispenser after removing the liquid detergent insert where applicable Powdered laundry agents or powdered color safe bleach should be put directly into the drum These products can be put in the empty drum before loading or on top of the laundry after loading the washer Q When should I change the default ezDispense amounts A If you simply want to use a bit more or less detergent for a...

Страница 44: ...wash articles of somewhat similar weight to allow the washer to evenly distribute the weight of the load for spinning The load is out of balance Manually redistribute the load if articles have become tangled preventing the automatic rebalancing from working properly dE dE1 dEz dE4 DOOR OPEN ERROR The door is not secured Close and secure the door If the message keeps appearing unplug the power cord...

Страница 45: ...ount of liquid detergent in the detergent reservoir did not decrease After putting the detergent into the detergent reservoir it was left for a long time and the detergent hardened Clean the detergent reservoir thoroughly fill it with liquid detergent install it in the drawer and run a wash cycle If E d1 is displayed continuously call for service E dz ezDispense ERROR 2 The amount of liquid deterg...

Страница 46: ...und Heavy wash loads may produce a thumping sound This is normal but if the sound continues the washer is probably out of balance Stop and redistribute wash load Wash load may be out of balance Pause the cycle and redistribute the load after the door unlocks Vibrating noise Packaging materials were not removed See Unpacking and Removing Shipping Material in INSTALLATION Wash load may be unevenly d...

Страница 47: ...turer Always reduce the amount of detergent if the load is small or lightly soiled or if the water is very soft Never use more than the maximum amount recommended by the detergent manufacturer Excessive sudsing Too much detergent or incorrect detergent If using the ezDispense function change the dispense amount See the ezDispense section for more information HE detergents are formulated specifical...

Страница 48: ...not operate Control panel has powered off due to inactivity This is normal Press the Power button to turn on the washer Washer is unplugged Make sure that the power cord is plugged securely into an electrical outlet Water supply is turned off Turn both hot and cold faucets fully on Controls are not set properly Make sure that the cycle was set correctly close the door and press the Start Pause but...

Страница 49: ... or kinks and is not pinched behind or under the washer The end of the drain hose is more than 96 inches 2 4 m above the bottom of the washer Move the end of the drain hose so that it is lower than 96 inches 2 4 m Bleach does not dispense Bleach dispenser cover is not properly installed on some models Make sure that the bleach cover is properly installed and snapped into place before the beginning...

Страница 50: ...y dispensed at the right time in the cycle Washer was not unloaded promptly Always remove items from the washer as soon as possible after the cycle is completed Clothes were not properly sorted Always wash dark colors separately from light colors and whites to prevent discoloration Never wash heavily soiled items with lightly soiled items Poor stain removal Proper options are not selected Heavier ...

Страница 51: ...laundry matter sticking to the heater Dryer model only This is not a malfunction A particular odor can occur from drying wet clothes with hot air Dryer model only The odor will disappear after a short while Problem Possible Cause Solution Refill Alarm continues to display when detergent softener is added Detergent softener has built up on the fluid level sensor Open the reservoir covers and clean ...

Страница 52: ... wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The appliance and the r...

Страница 53: ...OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY UNDER NO CIRCUMSTANCES SHALL LG OR ITS U S DISTRIBUTORS DEALERS BE LIABLE FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR PUNITIVE DAMAGES INCLUDING WITHOUT LIMITATION LOST GOODWILL LOST REVENUES OR PROFITS WORK STOPPAGE IMPAIRMENT OF OTHER GOODS COST OF REMOVAL AND REINSTAL...

Страница 54: ...aimer Products with original serial numbers that have been removed altered or cannot be readily determined at the discretion of LG Increases in utility costs and additional utility expenses in any way associated with the Product Any noises associated with normal operation Products used for other than normal and proper household use including without limitation commercial or industrial use or use i...

Страница 55: ...ide except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide The arbitrator is bound by the terms of this provision Governing Law The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent w...

Страница 56: ...d purchased and used within Canada as determined at the sole discretion of LGECI Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety 90 days whichever is greater Replacement products and parts may be new reconditioned refurbished or otherwise factory remanufactured all at the sole discretion of LGECI Proof of original retail purchase spe...

Страница 57: ...tended household purpose use of the Product or damage or failure resulting from any water leakage due to improper installation of the Product Damage or failure caused by incorrect electrical current voltage or plumbing codes Damage or failure caused by use that is other than normal household use including without limitation commercial or industrial use including use in commercial offices or recrea...

Страница 58: ...ilure to resolve the dispute during the 30 day period after LG s receipt of the Notice of Dispute you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis unless you opt out as provided below or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue in which case if you are a consume...

Страница 59: ...dures is unenforceable the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law Should LG fail to enforce strict performance of any provision of this Limited Warranty including these arbitration procedures it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty Opt Out You may opt out of this di...

Страница 60: ...60 Memo ...

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