Do-Not-Disturb
Makes your extension unavailable
Press
DND
key to activate. Press
DND
key again to deactivate.
Please note that this is not available on the attendant handset.
Ad Hoc Conference Calls
3 way calling
Once connected press the
CONF
soft key once
Call the second party (as above)
Once connected, press the
CONF
soft key twice to connect the calls.
Programming Call Forward
(Routes your calls to another
extension/group/speed dial)
All these features will override
your voicemail functions.
Dial 501 (or assigned feature code) then select one of the following options:
1 - Unconditional Forward (forwards all calls instantly)
2 - Busy Call Forward (Only forward calls when you are on the phone)
3 - No Answer Call Forward (Only forwards calls if you don’t answer)
4 - Busy / No Answer Call Forward (Mix of 2 & 3)
To disable all call forwarding, dial 502 (or assigned feature code)
Transferring a Call
During an active call, press either the
Transfer
button or the
TRANS
soft key. Dial the extension
announce the call, or simply hang up to complete the call transfer.
Returning to Caller from a Transfer
return to the caller.
Parking a call
To park an active external call, press
Transfer
, dial the park code (i.e. #512 for Park 1), and hang
up to return to idle. To retrieve a parked call from any handset, lift the handset and dial the park
code.
Camp On (Call Waiting)
When dialling an extension that is engaged, the Camp On feature
itiate camp on.
Dealing with calls
Transferring a call
Redialling a number
Features
Answering an Incoming Call
Lift the handset or press the
PICKUP
soft key. To answer a call on another extension that is
before
lifting the
Making an External Call
or 9 dial to pick up an outside line.
Once you have an outside line, dial your number.
Making an Internal Call
y assigned to the contact.
Rejecting a Call
Press the
DND
button when a call comes in.
Placing a call on hold
Press the
Hold
Call Redial
Parking a call
Portsmouth
COMMUNICATIONS
Portsmouth Communications Ltd
Phone: 01329 235 050
Unit 13, Regent Trade Park, Barwell Lane, Gosport, Hants, PO13 0EQ
[email protected] | portsmouthcomms.co.uk
