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design and manufacturing. Ericsson-LG Enterprise shall have no liability for any error or damage of any kind
resulting from the use of this document
© Ericsson-LG Enterprise Co., Ltd. 2020
Ericsson-LG Enterprise Co., Ltd.
(431-749) 77, Heungan-daero 81 beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do, South Korea
www.ericssonlg-enterprise.com | www.iPECS.com
Do-Not-Disturb
Makes your extension unavailable
Press the
DND
key to activate. Press the
DND
key again to deactivate.
Please note that this is not available on the attendant handset.
Ad Hoc Conference Calls
Group calling (3 or more callers)
To call the first party, follow “Making an External/internal Call” above for instructions.
Once connected press the assigned flex key
Call the second party (as above).
Once connected, press the assigned flex key twice to connect the calls.
Programming Call Forward
(Routes your calls to another
extension/group/speed dial)
All these features will override
your voicemail functions.
Press the Right arrow on the navigation key until you see FWD in the Soft keys and select it. Then
choose from the following options:
1 - Unconditional Forward (forwards all calls instantly)
2 - Busy Call Forward (Only forward calls when you are on the phone)
3 - No Answer Call Forward (Only forwards calls if you don’t answer)
4 - Busy / No Answer Call Forward (Mix of 2 & 3)
5 - To disable call forwarding, access the FWD soft key and press #
Transferring a Call
During an active call, press either the
Transfer
button or the
TRANS
soft key. Dial the extension
number, external number or press the programmed flex key. Either speak to the recipient to
announce the call, or simply hang up to complete the call transfer.
Returning to Caller from a Transfer
Press the Green flashing flex key or the
Transfer
button.
Call Log
List of phone numbers called and
received
Press the
LOG
soft key. Scroll through the list using the Navigation buttons.
To redial a number press the
SEND
soft key
To find out information on the call press the
DETAIL
soft key. Press
BACK
to exit.
Parking a call
To park an active external call, press
Transfer
, dial the park code (i.e. #601 for Park 1) or use the
Park key if it’s been programmed as a Flex key, and hang up to return to idle. To retrieve a parked
call, lift the handset and dial the park code.
Camp On (Call Waiting)
When dialling an extension that is engaged, the Camp On feature allows the station to be notified
that there is a call waiting. Press
*
to wait off-hook or Message to request a call back.
Answering an Incoming Call
Lift the handset or press the speaker key.
To answer a call on another extension us the
PICKUP
soft key.
If there is a call ringing on an extension that you have programmed under a Flex key, press the
flashing light to answer that call and lift the handset.
Making an External Call
Lift the handset and dial a 9 for an outside line, followed by the number that you require. If you don’t
lift the handset you can dial a 9 to activate handsfree mode. Alternatively, select the ‘Line’ key that is
programmed in your Flex keys.
Making an Internal Call
Lift the handset and dial the extension number or press the flex key assigned to the contact.
Rejecting a Call
Press the
DND
button when a call comes in.
Dealing with calls
Parking a call
Transferring a call
Redialling a number
Features
Chalvington Group
6&7 Apex Business Park
Hailsham, East Sussex, BN27 3JU
Email:
Tel:
01323 440555
Web:
www.chalvingtongroup.com