Do-Not-Disturb
Makes your extension
unavailable for calls
Ad Hoc Conference Calls
3 way calling
Programming Call Forward
Routes your calls to another extension/
group/speed dial -
this will override
your voice mail functions.
Press
DND
button to activate.
Press
DND
button again to deactivate.
Please note that this is not available on the attendant handset.
T
Once connected press the
Call the second party (as above).
Once connected, press the
assigned ex key
twice to connect the calls.
*To program a flex key, press
Transfer
then the key you wish to assign, dial 91 and then press
OK
.
Dial 501 (or assigned feature code) then select one of the following options:
1. Unconditional Forward (forwards all calls instantly)
2. Busy Call Forward (only forward calls when you are on the phone)
3 - No Answer Call Forward (only forwards calls if you don’t answer)
4 - Busy / No Answer Call Forward (Mix of 2 & 3)
Dial the extension number
To disable all call forwarding, dial 502 (or assigned feature code)
Transferring a Call
Press the
Transfer
button, dial the extension number, external number or press the programmed
Accessing your Voicemail
Press the Message button followed by one of the following options:.
1 – accesses
messages
to give an internal user a call back
2 – to access your
voicemail
3 – to sort
internal messages
If you do not know your password, contact your system administrator
Once you have accessed your voicemail inbox here are the options available to you:
Dial 1 - New messages
Dial 2 - Saved messages
Dial 3 - Send messages
Dial 4 - Manage greetings
Dial 5 - Preferences
Dial 0 - Return to main menu
To park an active external call, press
Transfer
, dial the park code (i.e. 512 for Park 1)
Or press your assigned park key, and hang up to return to idle.
To retrieve a parked call, lift the handset and dial the park code or press your assigned park key.
When dialing an extension that is engaged, the Camp On feature
e camp on.
Listening to Voicemail (Options)
Parking a call
Camp On
If you are unable to transfer the call, press the
y or the transfer key again to
return to the caller.
Returning to Caller from a Transfer
Voicemail
Parking a call
Transferring a call
Features
Redline Tele.com Ltd
13 Commercial Road,
Hereford HR1 2BB
Tel: 01432 367188
Email: [email protected]
Web: www.redlinetele.com
