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17

TECHNICAL SUPPORT (FAQ) 

Problem & Question

Possible Solution

Power LED is not on

*  Check if the Power Switch is in the ON position.
*  Power Cord should be connected.

No Plug & Play 

*  Check if the PC system is Plug & Play 

compatible. 

*  Check if the Video Card is Plug & Play 

compatible .

*  Check if the D-15 plug pin of Video Cable is 

bent.

Picture is fuzzy

*  Adjust the Contrast and Brightness Controls.

Picture bounces or a wave pattern is 

present in the picture

*  Move electrical devices that may cause 

electrical interference.

The power LED is ON (orange) but 

there’s no video or no picture.

*  Computer Power Switch should be in the ON 

position. 

*  Computer Video Card should be snugly seated 

in its slot. 

*  Make sure monitor’s video cable is properly 

connected to the computer. 

*  Inspect monitor’s video cable and make sure 

none of the pins are bent.

*  Make sure computer is operational by hitting 

the CAPS LOCK key on the keyboard while 
observing the CAPS LOCK LED.The LED should 
either turn ON or OFF after hitting the CAPS 
LOCK key.

Missing one of the primary colors 

(RED, GREEN, or BLUE)

*  Inspect the monitor’s video cable and make 

sure that none of the pins are  bent. 

Screen image is not centered or sized 

properly.

*  Adjust pixel frequency (CLOCK) and FOCUS or 

press hot-key (AUTO).

Picture has color defects 

(white does not look white)

*  Adjust RGB color or select color temperature.

Poor brightness or contrast

*  When the brightness of the screen lowers 

after being used for a certain period and the 
function of the display is affected, send it to our 
authorized service center for repair.

Horizontal or vertical disturbances on 

the screen

*  Restart your computer or adjust CLOCK and 

FOCUS or perform auto configure hot key. 

Содержание PLANAR PCT2435

Страница 1: ...PCT2435 Touch LED LCD Monitor...

Страница 2: ...ghts are reserved No part of this document may be reproduced translated to another language or stored in a retrieval system or transmitted by any means electronic mechanical photocopying recording or...

Страница 3: ...CONNECTORS 9 ADJUSTING THE VIEWING ANGLE 10 OPERATING INSTRUCTIONS 11 GENERAL INSTRUCTIONS 11 FRONT PANEL CONTROL 12 HOW TO ADJUST A SETTING 13 ADJUSTING THE PICTURE 14 PLUG AND PLAY 16 TECHNICAL SUPP...

Страница 4: ...or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connecte...

Страница 5: ...he manufacturer and follow the kit instructions Slots and openings in the back and bottom of the cabinet are provided for ventilation To ensure reliable operation of the monitor and to protect it from...

Страница 6: ...efer all servicing to qualified service personnel To ensure satisfactory operation use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100 240V A...

Страница 7: ...the image or turning off the Power Switch for hours When the screen becomes black or flashing or cannot illuminate any more contact your dealer or service center to replace parts Don t repair the scr...

Страница 8: ...s below may lead to physical harm 1 Lay the monitor flat on an even surface display facing up 2 Remove Styrofoam 3 Remove the orange strap 4 Remove the bag PACKAGE LIST The product package should incl...

Страница 9: ...8 ADJUSTING THE HEIGHT The monitor s height may be adjusted from 4 96in to 14in 126 19mm to 355 11mm...

Страница 10: ...ied with your monitor SIGNAL CABLE Connecting the Signal Cable Plug one end of the signal cable to the LCD monitor and the other end to a computer or a video source USB Cable A to B The USB Cable A to...

Страница 11: ...preference Hold the stand so you do not topple the monitor when you change the monitor s angle You are able to adjust the monitor s angle from 5 to 90 5 9 0 Figure 3 NOTES Do not touch the screen when...

Страница 12: ...he monitor See Figure 4 By changing these settings the picture can be adjusted to your personal preferences The power cord should be connected Connect the video cable from the monitor to the video car...

Страница 13: ...ess continuously to select the input source indicated in the message bar Press Menu Enter button to change to the selected source Auto configure hot key VGA input only When the OSD is OFF press and ho...

Страница 14: ...button to activate it If the function selected has a sub menu press or again to navigate through the sub menu functions Once the desired function is highlighted press MENU button to activate it 3 Pres...

Страница 15: ...Brightness 60 Contrast 50 Brightness Contrast Grayed Movie Brightness 80 Contrast 50 Brightness Contrast Grayed Sports Brightness 100 Contrast 50 Brightness Contrast Grayed DCR Dynamic contrast ratio...

Страница 16: ...duction VIDEO Ideal for watching videos 30 reduction WEB BROWSING Ideal for web browsing 50 reduction READING Ideal for reading 70 reduction LOW LIGHT Ideal for low ambient lighting environments OSD S...

Страница 17: ...ng a time out period will automatically switch to an OFF mode This reduces the monitor s internal power supply consumption After the video input signal is restored full power is restored and the displ...

Страница 18: ...computer Inspect monitor s video cable and make sure none of the pins are bent Make sure computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED The LED...

Страница 19: ...if you use the USB touch screen interface No additional software driver is required Calibration is a simple process and can be invoked by running Tablet PC Settings from Control Panel and clicking th...

Страница 20: ...he picture has horizontal disturbances in light picture For FOCUS and CLOCK adjustment use dot pattern or win 95 98 2000 ME XP Win 7 shut down mode pattern ERROR MESSAGE POSSIBLE SOLUTION NO SIGNAL 1...

Страница 21: ...170MHz Max Resolution 1920X1080 60Hz Plug Play VESA DDC2BTM Power Consumption ON Mode 28W TYP OFF Mode 0 5W Input Connector D Sub 15 pin HDMI Input Video Signal Analog 0 7Vp p Standard 75 Positive Di...

Страница 22: ...0 x 600 48 077 72 188 800 x 600 46 875 75 Mac SVGA 832 x 624 49 72 74 55 XGA 1024 x 768 48 363 60 004 1024 x 768 56 476 70 069 1024 x 768 60 023 75 029 WXGA 1280 x 960 59 642 59 882 XGA 1152 x 864 74...

Страница 23: ...1 15 15 Pin Color Display Signal Cable PIN NO DESCRIPTION PIN NO DESCRIPTION 1 Red 9 5V 2 Green 10 Detect Cable 3 Blue 11 Ground 4 Ground 12 DDC Serial Data 5 Ground 13 H Sync 6 R Ground 14 V Sync 7 G...

Страница 24: ...Data 2 11 TMDS Clock Shield 2 TMDS Data 2 Shield 12 TMDS Clock 3 TMDS Data 2 13 CEC 4 TMDS Data 1 14 N C 5 TMDS Data 1 Shield 15 DDC SCL 6 TMDS Data 1 16 DDC CLK 7 TMDS Data 0 17 DDC CEC Ground 8 TMDS...

Страница 25: ...sconnect the power cord 2 Remove the plastic covers from the back of the display 3 Remove the four screws attaching the base screw dimension M4 x 12mm 4 Attach the mounting bracket from the VESA compa...

Страница 26: ...t http www planar com support for operations manuals touch screen drivers warranty information and access to Planar s Technical Library for online troubleshooting To speak with Planar Customer Support...

Страница 27: ...26...

Страница 28: ...Q41G24M193503A PN 020 1349 00A...

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