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Your Warranties in Detail

geneRAL WARRAnty PRoviSionS

rr
ANTY

Limitations

The performance of necessary repairs
and adjustments is the exclusive
remedy under these warranties or
any implied warranties. Lexus does
not authorize any person to create
for it any other obligation or liability
in connection with this vehicle.

Any implied warranty of merchant-
ability or fitness for a particular
purpose is limited to the duration
of these written warranties.

Some

states do not allow restrictions on
how long an implied warranty lasts,
so this limitation may not apply to you.

Your rights Under state Law

These warranties give you specific
legal rights. You may also have other
rights that vary from state to state.

Содержание 2015 IS 250

Страница 1: ...2015 IS 350 Warranty and ServiceS Guide Owner amenities Warranty information Maintenance requirements...

Страница 2: ...pairs for your vehicle performed by an authorized Lexus dealership To locate your nearest authorized Lexus dealership log on to www lexus com or contact Lexus Customer Satisfaction at 800 255 3987 Aut...

Страница 3: ...formed a thorough service to prepare your vehicle for delivery This includes initializing certain electronic features such as the one touch power windows Scheduled Maintenance Your vehicle requires ma...

Страница 4: ...stance 6 Other Benefits and Assistance Quality Control 7 Vehicle Service History 7 Vehicle Service Agreements 7 Body Repairs 7 The Smart Key 8 wArrANTY iNfOrmATiON introduction If You Need Assistance...

Страница 5: ...39 Maintenance and Lexus Warranty Coverage 40 Lexus Dealership Service 41 General Maintenance and Regular Use 42 scheduled maintenance Log Determining Your Maintenance Interval Months vs Mileage 44 C...

Страница 6: ...ors Inspect wiper blades Check installation of driver s floor mat Road test vehicle what are Lexus Personalized settings Your vehicle includes a variety of electronic features that can be programmed t...

Страница 7: ...t at a Lexus dealership for a warranty covered condition that requires more than eight hours to repair Lexus will provide you with a complimentary loaner vehicle for up to five days Travel Protection...

Страница 8: ...and Google app stores to download the complimentary Lexus Roadside Assistance app How to Get Help To obtain roadside assistance take the following steps 1 Call 800 25 LEXUS 800 255 3987 2 Have as much...

Страница 9: ...you accumulate mileage quickly you may want to purchase a Lexus vehicle service agreement These agreements cover the cost of specific repairs beyond the factory warranty period They also cover servic...

Страница 10: ...o your dealership If a Smart Key or the key number plate is not available a Lexus dealer or certain locksmiths can obtain the key code from a restricted access database These businesses can also acces...

Страница 11: ...n be reached at this step step 2 If the dealership does not address your concern to your satisfaction call the Lexus Customer Satisfaction Department at 800 25 LEXUS 800 255 3987 In Canada call 800 26...

Страница 12: ...w Guide for specific requirements applicable in your state However if your state law permits and if you choose to exercise rights and seek remedies that are not created by the Act you need not use NCD...

Страница 13: ...request for arbitration with NCDS within six months of the expiration of the eligibility period provided the concern or alleged defect was brought to the attention of Lexus or one of its dealers duri...

Страница 14: ...be forwarded to the Lexus area office for response At the request of either party or the arbitrators NCDS may schedule a technical inspection This may include an inspection of the vehicle by an indep...

Страница 15: ...t Lexus has complied in a timely manner Are there limits to the scope of arbitrated decisions Arbitrated decisions do not include Attorney fees Punitive damages Multiple damages Consequential damages...

Страница 16: ...s why it is important to send in the card at the back of this booklet if you change your address or if you have purchased your Lexus from a previous owner You ve made a wise decision to purchaseaLexus...

Страница 17: ...15 Introduction WARRAnty CoveRAgeS At A gLAnCe wArrANTY...

Страница 18: ...anty is governed by the coverage set forth in that warranty as well as the General Warranty Provisions when warranty Begins The warranty period begins on the vehicle s in service date which is the fir...

Страница 19: ...it any other obligation or liability in connection with this vehicle Any implied warranty of merchant ability or fitness for a particular purpose is limited to the duration of these written warranties...

Страница 20: ...belt and cover flywheel oil pan water pump fuel pump engine mounts engine control computer seals and gaskets Transmission and Transaxle Case and all internal parts torque converter clutch cover mounts...

Страница 21: ...ble due to failure of a warranted part towing service to the nearest authorized Lexus dealership is covered This warranty does not cover damage or failures resulting directly or indi rectly from any o...

Страница 22: ...ehicles with Unknown Vehicle identification Number Any vehicle for which the original factory assigned vehicle identifica tion number cannot be determined salvage or Total Loss Vehicles Any vehicle th...

Страница 23: ...your state see the appropriate page of the Lemon Law Guide located in your vehicle DisPUTe resOLUTiON Disclaimer of extra expenses and Damages The performance of necessary repairs and adjustments is...

Страница 24: ...y Some states and localities have established vehicle inspection and maintenance I M programs to encourage proper vehicle maintenance If an EPA approved I M program is in force in your area you are el...

Страница 25: ...Not Covered section of the New Vehicle Limited Warranty also apply to this warranty Air fuel metering system Air fuel ratio feedback control system Cold start enrichment system Deceleration control sy...

Страница 26: ...alve Associated parts ignition system Distributor and internal parts Ignition coil and ignitor Ignition wires Spark plugs Positive Crankcase Ventilation PCV system Oil filler cap PCV valve or orifice...

Страница 27: ...r maintenance or repairs is not covered by this warranty To ensure optimum performance and maintain the quality built into your vehicle s emission control systems Lexus recommends the use of Genuine L...

Страница 28: ...ation on how to obtain service under the Emission Defect Warranty see page 37 Obtaining Warranty Service If you have questions or concerns about your vehicle s federal emission warranty coverage pleas...

Страница 29: ...pt as may be provided in Paragraph 5 if this vehicle fails an EPA approved emissions test within three months or 4 000 miles whichever comes first of delivery to the ultimate purchaser and the vehicle...

Страница 30: ...l injection system ignition system catalytic converter and engine computer Also included may be hoses belts connectors and other emissions related assemblies Where a warrantable condition exists Lexus...

Страница 31: ...ssion Control System DEFECT WARRANTY You are responsible for performance of the required maintenance indicated in the Owner s Manual and this guide Lexus recommends that you retain all receipts coveri...

Страница 32: ...r 70 000 miles from the vehicle s in service date whichever occurs first Air fuel metering system Engine control computer engine control module Fuel delivery pipe Fuel pressure sensor High pressure fu...

Страница 33: ...will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle However any failure or noncompli ance caused by lack of maintenance is not covered by thi...

Страница 34: ...urers to be equivalent to Genuine Lexus Parts If your vehicle fails a smog check test you may make a claim under the Emission Performance Warranty To do so take your vehicle to an authorized Lexus dea...

Страница 35: ...ergency warranty repairs See page 37 for details If you have questions or concerns about your vehicle s California emission warranty coverage please follow the steps described on pages 9 10 You may al...

Страница 36: ...hone directory for dealer locations Your Lexus dealer may also be able to assist you in obtaining warranty service from the manufacturer For additional warranty information or service assistance conta...

Страница 37: ...not have records to show that you maintained your vehicle However damage or failures caused by lack of proper maintenance are not covered under warranty You may have maintenance performed on your vehi...

Страница 38: ...ership maintains an extensive inventory of Genuine Lexus Parts to meet your vehicle service needs And because it is linked elec tronically to Lexus Parts Distribution Centers the dealership has quick...

Страница 39: ...ervice for your vehicle and or your vehicle may not comply with local regulatory or environmental requirements If your vehicle is inoperable or unsafe to drive and there is no Lexus dealer ship reason...

Страница 40: ...hicle requires emergency repair Lexus assumes no liability for subsequent failures caused by improper repairs or the use of non Genuine Lexus Parts unless you have the vehicle properly repaired in a t...

Страница 41: ...ral maintenance such as fluid checks and visual inspections These procedures are listed on pages 42 43 of this booklet and described in detail in the Maintenance section of the Owner s Manual it is es...

Страница 42: ...owever damage or failures caused by lack of proper maintenance are not covered under warranty Maintenance and repair services may be performed by you or by any auto motive service provider you choose...

Страница 43: ...ialized state of the art training as well as rigorous exams through both Lexus and the National Institute for Automotive Service Excellence Additionally when you have your vehicle serviced at a Lexus...

Страница 44: ...re Check tires for damage and wear Check installation of driver s floor mat After a Car wash Check installation of driver s floor mat when Cleaning the interior Remove dirt and dust with a vacuum clea...

Страница 45: ...or cotton cloth with mild car wash soap Rinse off with water If water does not bead on a clean vehicle surface apply car wax using a soft cotton cloth when the body of the vehicle is cool when Cleani...

Страница 46: ...nths special Operating Conditions In addition to standard maintenance items vehicles that are driven under special operating conditions require further maintenance service These specialoperatingcondit...

Страница 47: ...ill include these items Inspect and adjust all fluid levels Program Lexus Personalized Settings if requested Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and roto...

Страница 48: ...mplimentary service will include these items Replace engine oil with 0W 20 oil replace oil filter Replace cabin air filter Reset maintenance reminder light Rotate tires Visually inspect brake pads cal...

Страница 49: ...47 Scheduled Maintenance Log SCheDuLeD MAintenAnCe Log mAiNTeNANCe NOTes...

Страница 50: ...Inspect engine air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis Date _______ Mileage ________ 12 months or 10 000 miles2 Replace engine oil with 0W 20 oil replace oil fi...

Страница 51: ...nt see page 69 __ Exhaust pipes and mountings Note If0W 20oilwasnotusedatlastoilchange orifyoudriveprimarilyundercertainspecialoperating conditions youshouldalsoreplacetheengineoilwith0W 20oilandrepla...

Страница 52: ...evels Reset maintenance reminder light Rotate tires1 Visuallyinspectbrakepads calipersandrotors Inspect wiper blades Check installation of driver s floor mat Road test vehicle Note If 0W 20 oil was no...

Страница 53: ...nes and connections fuel tank band and fuel tank vapor vent system hoses if you drive primarily under this special operating condition perform these additional items Driving on dirt roads or on dusty...

Страница 54: ...Driving on dirt roads or on dusty roads Inspect axle shaft boots Inspect ball joints and dust covers Inspect engine air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis 48...

Страница 55: ...tusedatlastoilchange orifyoudriveprimarilyundercertainspecialoperating conditions youshouldalsoreplacetheengineoilwith0W 20oilandreplacetheoilfilter Seepage44for conditionsthatapply Someconditionsrequ...

Страница 56: ...evels Reset maintenance reminder light Rotate tires1 Visuallyinspectbrakepads calipersandrotors Inspect wiper blades Check installation of driver s floor mat Road test vehicle Note If 0W 20 oil was no...

Страница 57: ...nes and connections fuel tank band and fuel tank vapor vent system hoses if you drive primarily under this special operating condition perform these additional items Driving on dirt roads or on dusty...

Страница 58: ...Driving on dirt roads or on dusty roads Inspect axle shaft boots Inspect ball joints and dust covers Inspect engine air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis 84...

Страница 59: ...fyoudriveprimarilyundercertainspecialoperating conditions youshouldalsoreplacetheengineoilwith0W 20oilandreplacetheoilfilter Seepage44for conditionsthatapply Someconditionsrequireadditionalmaintenance...

Страница 60: ...levels Reset maintenance reminder light Rotate tires1 Visuallyinspectbrakepads calipersandrotors Inspect wiper blades Check installation of driver s floor mat Road test vehicle Note If 0W 20 oil was n...

Страница 61: ...0 AWD if you drive primarily under this special operating condition perform these additional items Driving on dirt roads or on dusty roads Tighten nuts and bolts on chassis __ Fuel lines and connectio...

Страница 62: ...oads or on dusty roads Inspect axle shaft boots Inspect ball joints and dust covers Inspect engine air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis 120 months or 100 000...

Страница 63: ...lastoilchange orifyoudriveprimarilyundercertainspecialoperating conditions youshouldalsoreplacetheengineoilwith0W 20oilandreplacetheoilfilter Seepage44for conditionsthatapply Someconditionsrequireaddi...

Страница 64: ...ngine coolant see page 69 Reset maintenance reminder light Rotate tires1 Visuallyinspectbrakepads calipersandrotors Inspect wiper blades Check installation of driver s floor mat Road test vehicle Note...

Страница 65: ...k vapor vent system hoses if you drive primarily under this special operating condition perform these additional items Driving on dirt roads or on dusty roads Tighten nuts and bolts on chassis __ Fuel...

Страница 66: ...roads or on dusty roads Inspect axle shaft boots Inspect ball joints and dust covers Inspect engine air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis 156 months or 130 00...

Страница 67: ...lastoilchange orifyoudriveprimarilyundercertainspecialoperating conditions youshouldalsoreplacetheengineoilwith0W 20oilandreplacetheoilfilter Seepage44for conditionsthatapply Someconditionsrequireaddi...

Страница 68: ...ngine coolant see page 69 Reset maintenance reminder light Rotate tires1 Visuallyinspectbrakepads calipersandrotors Inspect wiper blades Check installation of driver s floor mat Road test vehicle Note...

Страница 69: ...IS 350 AWD __ Fuel lines and connections fuel tank band and fuel tank vapor vent system hoses if you drive primarily under this special operating condition perform these additional items Driving on d...

Страница 70: ...pections Body inspection Visually check for corrosion scratches and other damage Check outer body panels inner panels of the hood and doors and underneath the vehicle Apply touch up paint to any chips...

Страница 71: ...driver s floor mat using the retaining hooks Never install another floor mat on top of the existing driver s floor mat Never install the driver s floor mat upside down engine Air filter Check for exce...

Страница 72: ...00 miles regardless of the oil used or the certification of the vehicle exhaust Pipes and mountings Visually inspect the exhaust pipes muffler and hangers for cracks deterioration and damage Start the...

Страница 73: ...s equipped with a spare tire check the condition and pressure of the spare Tire Pressure warning sensors A tire pressure sensor is mounted on each full size wheel These sensors do not require periodic...

Страница 74: ...72 Model In service date Mileage at delivery Selling dealership Selling dealership phone number Vehicle Identification Number vehiCLe iDentiFiCAtion mAiNTeNANCe Scheduled Maintenance Log...

Страница 75: ...5 6 Differential oil 48 67 69 Dispute resolution 9 13 21 Drive belt 48 67 69 Driver s floor mat 48 67 69 Emergency repairs 37 38 Engine air filter 48 67 69 Engine coolant 42 48 67 69 Engine oil and oi...

Страница 76: ...9 Maintenance intervals 44 Scheduled maintenance log 48 67 Where to obtain maintenance inside front cover 35 41 Nuts and bolts on chassis 48 67 70 Oil change 48 67 70 Owner responsibilities 25 29 31 3...

Страница 77: ...71 Transmission 48 67 71 Travel protection 5 Warranty coverages Basic 18 California Emission Control 28 33 Corrosion perforation 19 Coverages at a glance 15 Federal Emission Control 22 27 General pro...

Страница 78: ...76 NOTes...

Страница 79: ...complete and mail the attached card even if your warranty coverage has expired This will enable Lexus to contact you with important product or safety updates concerning your vehicle If there is no lo...

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Страница 82: ...O 14 tcS 07992 Printed 6 14 00505 15WSG iS350...

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