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Limitations

The performance of necessary
repairs and adjustments is the
exclusive remedy under these
warranties or any implied warranties.
Lexus does not authorize any person
to create for it any other obligation or
liability in connection with this vehicle.

Any implied warranty of merchant-
ability or fitness for a particular
purpose is limited to the duration
of these written warranties.

Some

states do not allow restrictions on how
long an implied warranty lasts, so this
limitation may not apply to you.

Your rights Under state Law

These warranties give you specific
legal rights. You may also have other
rights that vary from state to state.

geneRAL WARRAnty PRoviSionS

Your Warranties in Detail

Содержание 2014 RX 450h

Страница 1: ...201 4 RX 450h WARRANTY AND SERVICES GUIDE OwnerAmenities WarrantyInformation MaintenanceRequirements...

Страница 2: ...parts such as the inverter under the hood or the hybrid battery assembly under the rear seat Do not touch the potassium hydroxide electrolyte that might spill or leak from the hybrid battery as the re...

Страница 3: ...med a thorough service to prepare your vehicle for delivery This includes initializing certain electronic features such as the tire pressure warning system ScheduledMaintenance Your vehicle requires m...

Страница 4: ...ance 6 Other Benefits and Assistance Quality Control 7 Vehicle Service History 7 Vehicle Service Agreements 7 Body Repairs 7 The Smart Key 8 wArrANTY iNfOrmATiON introduction If You Need Assistance 9...

Страница 5: ...d Lexus Warranty Coverage 40 Lexus Dealership Service 41 General Maintenance and Regular Use 42 scheduled maintenance Log Determining Your Maintenance Interval Months vs Mileage 44 Special Operating C...

Страница 6: ...driver s floor mat Inspect wiper blades Road test vehicle what are Lexus Personalized settings Your vehicle includes a variety of electronic features that can be programmed to your preferences For ex...

Страница 7: ...t requires more than eight hours to repair Lexus will provide you with a complimentary loaner vehicle for up to five days Travel Protection Lexus will reimburse for a rental car for up to five days an...

Страница 8: ...oad the complimentary Lexus Roadside Assistance app How to Get Help To obtain roadside assistance take the following steps 1 Call 800 25 LEXUS 800 255 3987 2 Have as much of the following information...

Страница 9: ...us vehicle service agreement These agreements cover the cost of specific repairs beyond the factory warranty period They also cover services such as towing substitute transportation and lodging to min...

Страница 10: ...y or the key number plate is not available a Lexus dealer or certain locksmiths can obtain the key code from a restricted access database These businesses can also access a service utility to register...

Страница 11: ...p 2 If the dealership does not address your concern to your satisfaction call the Lexus Customer Satisfaction Department at 800 25 LEXUS 800 255 3987 In Canada call 800 26 LEXUS 800 265 3987 In Mexico...

Страница 12: ...cable in your state However if your state law permits and if you choose to exercise rights and seek remedies that are not created by the Act you need not use NCDS NCDs Arbitration what is the Dispute...

Страница 13: ...six months of the expiration of the eligibility period provided the concern or alleged defect was brought to the attention of Lexus or one of its dealers during the eligibility period How long is the...

Страница 14: ...forwarded to the Lexus area office for response At the request of either party or the arbitrators NCDS may schedule a technical inspection This may include an inspection of the vehicle by an independe...

Страница 15: ...r Are there limits to the scope of arbitrated decisions Arbitrated decisions do not include Attorney fees Punitive damages Multiple damages Consequential damages other than incidental damages that you...

Страница 16: ...the back of this booklet if you change your address or if you have purchased your Lexus from a previous owner You ve made a wise decision to purchase a Lexus Your vehicle delivers world class luxury a...

Страница 17: ...Delaware Maine Maryland Massachusetts New Jersey Oregon Pennsylvania Rhode Island Vermont and Washington vehicles equipped with a California Certified Emission Control System Vehicles covered by this...

Страница 18: ...governed by the coverage set forth in that warranty as well as the General Warranty Provisions when warranty Begins The warranty period begins on the vehicle s in service date which is the first date...

Страница 19: ...his vehicle Any implied warranty of merchant ability or fitness for a particular purpose is limited to the duration of these written warranties Some states do not allow restrictions on how long an imp...

Страница 20: ...nt control module Inverter with converter Coverage is for 96months or 100 000 miles whichever occurs first Powertrain warranty This warranty covers repairs needed to correct defects in materials or wo...

Страница 21: ...protect your vehicle from corrosion see the section entitled Service Procedures and Specifications Body in the Owner s Manual Towing When your vehicle is inoperable due to failure of a warranted part...

Страница 22: ...hicle for which the original factory assigned vehicle identification number cannot be determined salvage or Total Loss Vehicles Any vehicle that has ever been issued a salvage title or similar title u...

Страница 23: ...e is limited to the duration of this written warranty except in states where this limitation is not allowed If a dispute arises regarding your warranty coverage please follow the steps described on pa...

Страница 24: ...arranty Some states and localities have established vehicle inspection and maintenance I M programs to encourage proper vehicle maintenance If an EPA approved I M program is in force in your area you...

Страница 25: ...l ratio feedback control system Electronic fuel injection system components Airflow sensor Engine control module 8 80 Throttle body Other components Air induction system Intake manifold and intake air...

Страница 26: ...V system Oil filler cap PCV valve or orifice Other Parts Used in systems Listed Data link connector 8 80 Hoses clamps fittings tubing and mounting hardware Malfunction indicator light and bulb 8 80 Pu...

Страница 27: ...his warranty To ensure optimum performance and maintain the quality built into your vehicle s emission control systems Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the s...

Страница 28: ...e page 37 Obtaining Warranty Service If you have questions or concerns about your vehicle s federal emission warranty coverage please follow the steps described on pages 9 10 In the case of the Emissi...

Страница 29: ...pproved emissions test within three months or 4 000 miles whichever comes first of delivery to the ultimate purchaser and the vehicle has been maintained and used in accordance with the written instru...

Страница 30: ...ty for your 2014 vehicle In California new motor vehicles must be designed built and equipped to meet the state s stringent anti smog standards CARB regulations require that Lexus must warrant the emi...

Страница 31: ...for performance of the required maintenance indicated in the Owner s Manual and this guide Lexus recommends that you retain all receipts covering maintenance on your vehicle but Lexus cannot deny war...

Страница 32: ...rts listed here are covered for seven years or 70 000 miles from the vehicle s in service date whichever occurs first Air fuel metering system Air Cleaner Air fuel ratio sensor Engine control computer...

Страница 33: ...laim solely because you do not have records to show that you maintained your vehicle However any failure or noncompliance caused by lack of maintenance is not covered by this warranty When maintenance...

Страница 34: ...valent to Genuine Lexus Parts If your vehicle fails a smog check test you may make a claim under the Emission Performance Warranty To do so take your vehicle to an authorized Lexus dealership and pres...

Страница 35: ...ons or concerns about your vehicle s California emission warranty coverage please follow the steps described on pages 9 10 You may also request information from or report complaints to California Air...

Страница 36: ...ur Lexus dealer may also be able to assist you in obtaining warranty service from the manufacturer For additional warranty information or service assistance contact the tire manufacturer directly Brid...

Страница 37: ...roper maintenance are not covered under warranty You may have maintenance performed on your vehicle by any qualified person or facility However Lexus recommends having maintenance performed by an auth...

Страница 38: ...ur Lexus dealership maintains an extensive inventory of Genuine Lexus Parts to meet your vehicle service needs And because it is linked electronically to Lexus Parts Distribution Centers the dealershi...

Страница 39: ...icle and or your vehicle may not comply with local regulatory or environmental requirements Lexus recommends having maintenance and repairs for your RX 450h performed by an authorized Lexus dealership...

Страница 40: ...te hourly rate multiplied by Lexus recommended time allowance for the repair If your vehicle requires emergency repair Lexus assumes no liability for subsequent failures caused by improper repairs or...

Страница 41: ...ing general maintenance such as fluid checks and visual inspections These procedures are listed on pages 42 43 of this booklet and described in detail in the Maintenance section of the Owner s Manual...

Страница 42: ...e or failures caused by lack of proper maintenance are not covered under warranty Maintenance and repair services may be performed by you or by any automotive service provider you choose Lexus will no...

Страница 43: ...both Lexus and the National Institute for Automotive Service Excellence Additionally when you have your vehicle serviced at a Lexus dealership your service information is recorded in the Lexus Nation...

Страница 44: ...ry several months If the vehicle is parked for a long time the hybrid battery will discharge gradually To keep the hybrid battery in good condition drive the vehicle at least once every several months...

Страница 45: ...he vehicle body using a soft sponge or cotton cloth with mild car wash soap Rinse off with water If water does not bead on a clean vehicle surface apply car wax using a soft cotton cloth when the body...

Страница 46: ...months special Operating Conditions In addition to standard maintenance items vehicles that are driven under special operating conditions require further maintenance service These special operating co...

Страница 47: ...t and adjust all fluid levels Program Lexus Personalized Settings if requested Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of drive...

Страница 48: ...limentary service will include these items Replace engine oil with 0W 20 oil replace oil filter Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check inst...

Страница 49: ...mAintenAnCe SCheDuLeD MAintenAnCe Log NOTes 47 Scheduled Maintenance Log...

Страница 50: ...lership 2This service is complimentary when performed by an authorized Lexus dealership 3RX 450h AWD with towing package only Inspect and adjust all fluid levels Program Lexus Personalized Settings if...

Страница 51: ...der certain special operating conditions you should also replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maint...

Страница 52: ...__ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road...

Страница 53: ...m hoses if you drive primarily under either of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Tighten nuts and bolts on chassis Towi...

Страница 54: ...__ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road...

Страница 55: ...der certain special operating conditions you should also replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maint...

Страница 56: ...__ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road...

Страница 57: ...off road on dirt roads or on dusty roads Tighten nuts and bolts on chassis Towing a trailer1 using a car top carrier or heavy vehicle loading Replace rear differential oil AWD with towing package only...

Страница 58: ...__ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road...

Страница 59: ...ditions you should also replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maintenance See below if you drive pri...

Страница 60: ...___ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road...

Страница 61: ...erating conditions perform these additional items Driving off road on dirt roads or on dusty roads Tighten nuts and bolts on chassis Towing a trailer1 using a car top carrier or heavy vehicle loading...

Страница 62: ...____ Mileage ________ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect...

Страница 63: ...so replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maintenance See below if you drive primarily under either o...

Страница 64: ...eset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspect wiper blades Road test vehicle Note If 0W 20 oil was not u...

Страница 65: ...ese additional items Driving off road on dirt roads or on dusty roads Tighten nuts and bolts on chassis Towing a trailer1 using a car top carrier or heavy vehicle loading Replace rear differential oil...

Страница 66: ..._____ Mileage ________ Inspect and adjust all fluid levels Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspec...

Страница 67: ...g conditions you should also replace the engine oil with 0W 20 oil and replace the oil filter See page 44 for conditions that apply Some conditions require additional maintenance See below if you driv...

Страница 68: ...adjust all fluid levels Inspect engine coolant see page 70 Reset maintenance reminder light Rotate tires Visually inspect brake pads calipers and rotors Check installation of driver s floor mat Inspec...

Страница 69: ...l tank vapor vent system hoses if you drive primarily under either of these special operating conditions perform these additional items Driving off road on dirt roads or on dusty roads Tighten nuts an...

Страница 70: ...spections Battery 12 Volt Auxiliary Battery The original equipment 12 volt battery located on the left side of the cargo compartment is a sealed maintenance free special application battery that is di...

Страница 71: ...for runout Check brake calipers for fluid leakage A qualified technician should perform these inspections Cabin Air filter Replace at specified intervals More frequent replacement may be required when...

Страница 72: ...of inverter coolant is at 180 months 150 000 miles Replace every 60 months 50 000 miles thereafter Engine Oil and Oil Filter Replace the oil filter and drain and refill the engine oil at specified int...

Страница 73: ...eakage damage and loose electrical connections Tighten connections and if you discover any leakage or damage have it repaired immediately by a qualified technician rear Differential Oil Check level an...

Страница 74: ...harged the battery should be replaced by a qualified technician following procedures in Lexus service and repair publications Transmission fluid The transmission and transmission fluid are a completel...

Страница 75: ...mAintenAnCe vehiCLe iDentiFiCAtion Model In service date Mileage at delivery Selling dealership Selling dealership phone number Vehicle Identification Number 73 Scheduled Maintenance Log...

Страница 76: ...Complimentary services Maintenance services 4 5 45 46 Other services 5 6 Dispute resolution 9 13 21 Drive belt 48 67 69 Driver s floor mat 48 67 69 Emergency repairs 37 38 Engine air filter 48 67 69...

Страница 77: ...portance of maintenance 39 Maintenance intervals 44 Scheduled maintenance log 48 67 Where to obtain maintenance inside front cover 35 41 Nuts and bolts on chassis 48 67 71 Oil change 48 67 70 Owner re...

Страница 78: ...arranty coverage 34 Transmission fluid 48 67 72 Travel protection 5 Warranty coverages Basic 18 California Emission Control 28 33 Corrosion perforation 19 Coverages at a glance 15 Federal Emission Con...

Страница 79: ...complete and mail the attached card even if your warranty coverage has expired This will enable Lexus to contact you with important product or safety updates concerning your vehicle If there is no lo...

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Страница 82: ...13 TCS 07195 Printed 7 13 00505 14WSG RXH...

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