Correct loading of paper
Incorrect loading of paper
•
Do not load or remove a tray while the printer is printing.
•
Do not load too much paper. Make sure that the stack height
is below the maximum paper fill indicator.
•
Do not slide paper into the tray. Load paper as shown in the
illustration.
•
Make sure that the paper guides are positioned correctly and
are not pressing tightly against the paper or envelopes.
•
Push the tray firmly into the printer after loading paper.
Use recommended paper
•
Use only recommended paper or specialty media.
•
Do not load paper that is wrinkled, creased, damp, bent, or
curled.
•
Flex, fan, and align the paper edges before loading.
•
Do not use paper that has been cut or trimmed by hand.
•
Do not mix paper sizes, weights, or types in the same tray.
•
Make sure that the paper size and type are set correctly on the
computer or printer control panel.
•
Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
•
When Jam Assist is set to On, the printer flushes blank
pages or pages with partial prints after a jammed page has
been cleared. Check your printed output for blank pages.
•
When Jam Recovery is set to On or Auto, the printer reprints
jammed pages.
Jam location
1
Automatic document feeder (ADF)
2
Standard bin
Jam location
3
In the fuser
4
Below the fuser
5
Duplex unit
6
Trays
7
Multipurpose feeder
8
Manual feeder
Paper jam in trays
1
Remove the tray.
2
Remove the jammed paper.
Note:
Make sure that all paper fragments are removed.
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