•
“Print job does not print or is missing pages” on page 41
•
“Printer is printing blank pages” on page 42
•
“Printer is busy or does not respond” on page 42
•
“Cannot delete documents from the print queue” on page 42
•
“Cannot print through USB” on page 43
Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
C
HANGE
THE
LANGUAGE
USING
THE
PRINTER
MENUS
1
From the home screen, navigate to
Use Factory Defaults
:
>
Use Factory Defaults
2
Touch
Yes
.
The printer resets and starts the initial printer setup.
3
Complete the initial printer setup.
Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
R
EMOVE
AND
REINSERT
THE
PRINTHEAD
1
Open the printer and lift the latch.
2
Remove the printhead.
Warning—Potential Damage:
Do not touch the printhead nozzles.
Troubleshooting
39
