5
When the desktop appears, reinsert the printer software CD. The CD icon is created on the desktop.
6
Follow the instructions on the computer screen to install the software.
S
OLUTION
2
1
Remove the printer software CD.
2
Restart the computer.
3
When the desktop appears, cancel all Found New Hardware windows.
4
Reinsert the printer software CD.
5
Follow the instructions on the computer screen.
S
OLUTION
3
1
Check the USB cable for any obvious damage.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
S
OLUTION
4
1
Disconnect the USB cable from any other device, such as a USB hub or switch box.
2
Directly connect the cable to the printer and the computer.
Jams and misfeeds troubleshooting
Paper jam in the paper support
1
Press
to turn off the printer.
2
Firmly grasp the paper, and gently pull it out.
3
Press
to turn the printer back on.
Paper jam in the printer
1
Press
to turn off the printer.
2
Firmly grasp the paper, and gently pull it out.
3
Press
to turn the printer back on.
Troubleshooting
56