Diagnostic Information
5
Diagnostic Information
4039 Diagnostics: Failures With Error Codes
Two-digit codes are messages for the 4039 user, but if they recur
frequently or at inappropriate times they may be symptomatic of a
service problem. On “plus” models, refer to the diagnostics error log
for the last six errors or paper jam codes.
Error/Code
Action
20 Paper Jam
The input sensor was not unmade in
time.
See “Paper Feed, Base Printer” on
page 26.
21 Paper Jam
The exit sensor was not made in time
after the input sensor was made.
See
“Paper Feed, Base Printer” on page 26.
22 Paper Jam
The exit sensor was not unmade in time.
See “Paper Feed, Base Printer” on
page 26.
23 Paper Jam
Jam at the duplex unit. Paper is either
not leaving the duplex entry sensor in
time or not making or unmaking the
duplex exit sensor in time.
See “Duplex”
on page 18.
24 Short Paper
The defined paper size is too short to
print data as formatted.
25 Incorrect Manual Feed
Paper fed manually while motor is
running and previous page in path.
27 Change Envelope/Paper
Envelopes/paper loaded are wrong size.
28 Load Envelope/Paper
Input sensor not made after pick
attempt. Tray is empty or printer is
requesting a manual feed.
29 Output Bin Full
The output bin sensor has not been
unmade.
30 Top Cover Open or Print Cartridge
Missing
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Страница 122: ...106 Service Manual Transfer Roller Housing Paper Guide Transfer roller housing for 10P has no paper guide...
Страница 124: ...108 Service Manual System Board Connectors 10R 12R 12L...
Страница 126: ...110 Service Manual System Board Connectors 16L...
Страница 128: ...112 Service Manual System Board Connectors 10P J21 J14 J11...
Страница 132: ...116 Service Manual Operator Panel Output Bin Sensor Cable Handle Mounted Outbin Sensor...
Страница 136: ...120 Service Manual Toner Shield to Lower Frame Load Box Shaft to Upper Frame...
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Страница 144: ...128 Service Manual Assembly 1 Covers 1 14 2 1A 12 1B 17 10 4 3 16 15 11 9 8 27 5 6 7...
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Страница 148: ...132 Service Manual Assembly 2 Lower Frame 7 1 14 1 20 22 3 19 6 11 1 18 2 15 13 12 8 9 9 7 23 17 5 10 4 4A...
Страница 150: ...134 Service Manual Assembly 2 Lower Frame Continued 7 1 14 1 20 22 3 19 6 11 1 18 2 15 13 12 8 9 9 7 23 17 5 10 4 4A...
Страница 156: ...140 Service Manual Assembly 4 Printhead System Board 9 2 7 6 4 3 1 8B 8A 8...
Страница 158: ...142 Service Manual Assembly 5 Paper Feed...
Страница 160: ...144 Service Manual Assembly 5 Paper Feed Continued...
Страница 162: ...146 Service Manual Assembly 6 Paper Feed Alignment Gears...
Страница 166: ...150 Service Manual Assembly 8 Standard Paper Tray 200 sheet 1 5 2 3 4 6...
Страница 168: ...152 Service Manual Assembly 9 Paper Tray 500 Sheet 5A...
Страница 170: ...154 Service Manual Assembly 10 Base for Paper Drawer 500 Sheet...
Страница 172: ...156 Service Manual Assembly 11 Optional Paper Drawer 500 Sheet...
Страница 174: ...158 Service Manual Assembly 12 Fuser 13 7 3 4 8 7 1 2 23 15 15A 2 8A 9 19 22 24 20 10 21 18 17 14 11 12 25 6 16 26...
Страница 178: ...162 Service Manual Assembly 13 Electronics...
Страница 180: ...164 Service Manual Assembly 13 Electronics Continued...
Страница 182: ...166 Service Manual Assembly 14 Transfer Roll...
Страница 184: ...168 Service Manual Assembly 15 Duplex Option...
Страница 186: ...170 Service Manual Assembly 16 Envelope and 100 Sheet Auxiliary Feeder...
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