Clearing paper jams
When a paper jam occurs, the printer stops and the operator panel’s
Paper Jam
and Continue
lights come on. Press and release
Continue
twice quickly to display the specific secondary error
paper jam light sequence. See
Common operator panel light
sequences
for more information.
We recommend that you clear the entire paper path when a paper jam
occurs.
To clear a paper jam:
1
If you are feeding paper from a tray, remove the tray, and then
remove any jams.
2
Open the front cover and remove the print cartridge assembly.
3
Remove any jams in the area behind the print cartridge
assembly.
4
Lift the flap at the front of the printer and remove any jams
beneath the flap.
5
Open the rear exit and remove any jams.
6
After you have cleared the jams, reinstall the print cartridge
assembly, make sure all printer covers and trays are closed, and
then press Continue
to resume printing.
If you need more information
•
Refer to the publications CD that came with your printer for
helpful information about using and maintaining your printer.
•
Contact your administrator or Help desk if you have questions
about network printing.
Operator panel
The operator panel has 5 lights and 2 buttons. The Continue button
also has a light.
Common operator panel light sequences
The operator panel lights mean different things, depending on their
sequence. Lights that are off, on, and/or blinking indicate printer
conditions such as printer status, intervention, or service.
The table on the right shows the most common light sequences. For
more detailed information about the light sequences, refer to the
publications CD.
Press and release:
To:
Continue
Resume printing
Continue twice quickly
Display a secondary error code
Cancel
Cancel the job currently printing
Light legend
Ready
Toner Low / Replace PC Kit
Load Paper
Paper Jam
Continue
Cancel
Error
= On
= Blinking
Common operator panel light sequences
Printer Condition
R
ead
y /
Po
w
e
r S
a
v
e
r
Bus
y
Wa
it
in
g
Flu
s
hi
ng
/
Reso
lu
tion
red
uc
ed
N
o
t re
ady
(pr
in
ter i
s
offl
ine
)
C
los
e d
oor
Loa
d m
ed
ia
Loa
d m
an
u
al
fee
der
Pr
int
si
de t
w
o
of
a du
pl
e
x
jo
b
To
n
e
r l
o
w
R
epl
ac
e ph
oto
c
o
ndu
cto
r k
it
R
epl
ac
e ph
oto
c
o
ndu
cto
r k
it
(pr
in
ter h
a
rd
st
op)
U
nsu
pp
or
ted
to
ner c
ar
tr
idg
e /
T
o
n
e
r c
a
rt
ri
dge
is
no
t in
sta
lle
d
C
han
ge
in
v
a
lid
ton
er c
ar
tr
idge
C
anc
el
job
/
Rese
t p
ri
n
te
r
Ser
v
ic
e
erro
r
Pr
int
e
r er
ror *
P
ape
r ja
m
p
rin
ter e
rror *
Paper jam secondary error codes*
P
ape
r ja
m a
t th
e
in
pu
t se
ns
or
†
P
ape
r ja
m i
n t
he
ma
n
ual
f
e
ede
r
P
a
p
er
j
am
un
de
r
the
ton
e
r c
a
rt
ri
dge
P
ape
r ja
m a
s
a pr
inte
d
job
e
x
it
s th
e p
rint
er
P
ape
r ja
m i
n T
ra
y
1
P
ape
r ja
m i
n T
ra
y
2
Continue
Ready
Toner Low /
Replace PC Kit
Load Paper
Paper Jam
Error
*
When the Error (or Paper Jam) and Continue lights are both on, a secondary error has occurred. Press and release Continue twice quickly to display the secondary error code light sequence.
†
Paper jams at the input sensor can be either after the paper leaves the tray and enters the printer or in the manual feeder.
