
Soul Play
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Operating Instructions
Instructions
Page 16 of 22
5
T
ROUBLESHOOTING
Mostly the issues in audio systems are result of poor or wrong connections,
or improper control settings. If you encounter problems, isolate the area of
difficulty, check the control settings, determine the cause of the fault and
make the necessary changes. If you are unable to get sound from Soul
Play, refer to given suggestions for following conditions:
5.1.1
P
OWER
LED
I
S
N
OT
O
N
No main power to Soul Play. Check AC power connections at the
amplifier and the AC outlet.
5.1.2
N
O
S
OUND
If the product is getting AC power, but is producing no sound, check the
power LED. If Soul Play
’s
SKAA Bond LED is dim, it means that Soul Play is
seeking connection, check the following conditions,
▪
Is Soul Play bonded to a wireless streaming device?
▪
Is the streaming device turned on?
▪
Is audio playing on the wireless streaming device?
▪
Is the streaming device on mute?
▪
Is the volume on the streaming device set too low?
▪
Is audio playing on the wired device?
▪
Is the volume on the wired device set too low?
Note: Soul Play allows only one connection at a given time to play music.
If a device is already bonded with Soul Play and you are trying to play
music from another source, disconnect the device which is currently
bonded with Soul Play before bonding the desired device with Soul Play
to play music.
If the SKAA Bond LED is on bright solid, it means Soul Play has successfully
bonded with a device, check all connections and control settings on
associated components.
5.1.3
T
ROUBLE WITH
SKAA
can help you on issues with SKAA receivers,
troubleshooting, SKAA transmitters, and the SKAA cmd app.